XLPlugins

Hi,

Haven;’t heard back in a while closing this thread.

Thanks
Daman Jeet

Hi @vi54,

Can you tell me what will be output of these merge tags?

{{order_list}} -> we already have Order Details Component.

{{customer_account}} -> not sure what is the purpose and output?

Any design references or screenshots will be appreciated.

Thanks
Daman Jeet

Hi Charlie,

We use this plugin on our own WooCommerce site and it works well.

Some servers(or hostings) may have cookie restrictions or block them.

Can you check if cookies are being set? https://i.imgur.com/TEgLa7l.png

If not you can send us link to the site so we can check at our end.

You can also contact us via our support desk https://xlplugins.com/support/ to get a swifter reply.

Thanks
Daman Jeet

Hi @phil96,

It’s rather unfortunate that you didn’t contact support first. But chose to leave review here on placement of menu rather than functionality of the plugin itself.

There is nothing that cannot be resolved if we communicate.

Here is point by point answer:

1) NextMove is WooCommerce addon so it goes below the WooComemrce menu right under Products. https://i.imgur.com/CwwIGJA.png

2) XLPlugins creates not just one plugin but quite a few plugins. Infact, we put all our plugin in same area. https://i.imgur.com/CwwIGJA.png.

3) May be this tab wont make sense with one plugin but a lot of our users use multiple plugins and it is done for the ease of users.

See this image https://puu.sh/AOyWF/c49b555c10.png

4) More importantantly, it is a part common codebase which powers all our plugins and registers the tab. This core enables important aspects like Tools, which contain system information report we need in case of troubleshooting for support enquiries.

You can watch this video to get further explanation http://recordit.co/X71tWQKRq2

This is one reason why we and so many other plugins in ecosystem register a seperate tab.

5) The access to plugin is also grouped with WooCommerce https://i.imgur.com/BPhf48X.gifv

I think you missed this. Again main purpose of tabs is to provide another way plus have all the tools,licenses and support tabs

This a simple code snippet to hide the menu:

add_action(‘admin_menu’, ‘theme_modify_admin_menus’, 999999);
function theme_modify_admin_menus() {
global $menu;

unset($menu[‘59.5’]);
}

There is no intention to be spammy.

In fact we would be happy to resolve this incase you chose to contact us via support desk: https://xlplugins.com/support/

Above snippet would work. If not please contact us via support desk we would be happy to help.

I hope you re-consider the rating.

Thank You
Daman Jeet

• This reply was modified 7 years, 10 months ago by XLPlugins.

No problem closing this thread!

Hi @locko69

Thanks for the edit.

Glad that confusion is sorted.

We shall be removing that folder in next release to avoid any confusion. It was meant to store and send system information(name of theme ,plugins installed etc) helpful during troubleshooting for support request.

If you need any help feel free to write at https://xlplugins.com/support/

Thanks
Daman Jeet

Hi,

We are consistently pushing new updates and weeding out any potential issues.

Would be happy to look into it if some details are provided.

Closing this ticket for now.

Thanks
Daman Jeet

Hi Alex,

As discussed on support ticket. That from Yoast SEO settings, you can mark this post type as non-indexable. This will stop this error in Google search console.

Closing this thread.

Thanks