PDFG Support
Forum Replies Created
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Forum: Plugins
In reply to: [PDF Embedder] Pdf embedder/pdf viewerHi @cthajarathirah,
Are you embedding the same document on all of the pages? If so, then creating a custom post template for your course pages would be the way to go and in that template you could include the do_shortcode function with the PDF you want to have appear on every instance of that page.
For example:
<?php echo do_shortcode(' [pdf-embedder url="path-to-pdf.pdf"] '); ?>If you need different PDFs on each page, then the process becomes much more complicated for automation.
If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.
Emma
Forum: Plugins
In reply to: [PDF Embedder] PDF displays in preview mode onlyHi @pedro-magnifico,
Yes, this is very likely a CDN issue. Please see our FAQ on serving documents from external sources which will assist you with setting the correct permissions to resolve this error.
If you require further assistance and need to provide the URL to your site, you can send an email to contact@wp-pdf.com as we may not see the WP.org support threads in a timely fashion.
Just FYI, the current version of the PDF Embedder Premium plugin is 4.3.
Emma
Forum: Plugins
In reply to: [PDF Embedder] It’s not work on Divi BuilderHi @asianmed,
Looking at the reported error shows the URL for the PDF that includes the text %E2%80%9D. The %E2%80%9D would indicate that Divi page layout builder is changing the formatting of the shortcode, turning the straight quotes around the PDF’s file path into curly quotes breaking the functionality of the plugin.
You need to use a text or shortcode module within Divi to ensure that the PDF is embedded correctly. We have a step by step guide for this here: https://wp-pdf.com/kb/drag-and-drop-layout-builders/
If you email me at contact@wp-pdf.com, I can provide you with a Divi module you can add to your library to speed up the process for you.
Emma
Forum: Plugins
In reply to: [PDF Embedder] Inserting a pdf into a pageHi @sailingval,
The size of the embedded viewer will be dependent on 1) the dimensions you have set in the plugin settings, and 2) the space available within your theme’s template and the parent container that the viewer is embedded into.
The plugin settings for the size and shape of the viewer (this will be the site-wide default): https://wp-pdf.com/free-instructions/
If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.
Emma
Forum: Plugins
In reply to: [PDF Embedder] Inserting a pdf into a pageHi @sailingval,
Are you using the PDF Embedder block specifically or an image block? It sounds like you might be using the second—an image block—which is not the correct method as a PDF is a text filetype and not an image filetype. Using the wrong block would result in the PDFs being filtered out of the media library view as you’ve experienced and would also throw the error because the file attributes are wrong.
We have a step by step guide (with screenshots) for using the blocks editor to insert the PDFs into your page or post content here: https://wp-pdf.com/kb/gutenberg-editor-and-pdf-embedder/
If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.
Emma
Forum: Plugins
In reply to: [PDF Embedder] Pdf embedder not loading jsfilesHi @emanuelx,
Because you are not using the conventional method of enqueueing the scripts on your site, you will need to fire the PDF Embedder script separately using
jQuery('.pdfemb-viewer').pdfEmbedder();.If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.
Emma
Forum: Plugins
In reply to: [PDF Embedder] PDF fonts revert to defaultHi @apfoodtruck,
Sent you an email! Unfortunately this is due to browser support for fonts and scripts and not something we can fix within the plugin code.
Emma
Forum: Reviews
In reply to: [PDF Embedder] Works very well and support is greatHi @bdsherman,
Glad to hear that you are enjoying the plugin and thank you very much for your support.
All the best with your site.
Emma
Forum: Plugins
In reply to: [PDF Embedder] Search in PDFHi @waleedt93,
Glad to hear that you are enjoying the plugin!
I am sorry to disappoint you but the viewer does not support selectable or searchable text within the embedded PDF document. This is something that we are looking at adding to the plugin in a future update; I will add your comments to our feature request list to record your interest in this improvement to the plugin.
I do want to mention that while the contents of the document are not searchable when viewed by a user, the contents are available to search engines for indexing and SEO purposes. The documents can also be searched for on your site just like any other media items, page, or post using the WP search functionality.
If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.
Emma
Forum: Plugins
In reply to: [PDF Embedder] Links in pdf not clickableHi @ceol,
It sounds like you might be running into a conflict between the device’s zoom and the plugin’s. I have a couple of suggestions that you can try:
- Disable the device zoom with simple method provided here in our FAQ: https://wp-pdf.com/kb/problems-on-mobile-devices/
- Slightly increase the View in Full Screen trigger width in the PDF Embedder » Mobile tab
If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion. If possible, please include a link to the page or post in question so we can take a look.
Emma
Forum: Plugins
In reply to: [PDF Embedder] Links in pdf not clickableHi @kentnerd,
The free version of the plugin does not support functional hyperlinks within the PDF document. This is supported in the Premium and Secure versions of the plugin. Please see https://wp-pdf.com/premium/.
If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.
Emma
Forum: Reviews
In reply to: [PDF Embedder] Has worked well for years!Forum: Plugins
In reply to: [PDF Embedder] Problem displaying some od the PDFs pagesHi Giselle,
I downloaded the Zakra theme and tried it with a PDF created in PowerPoint. It did work correctly as you have seen with some of your documents. This would suggest that the issue is specific to the particular documents that are failing. Do the documents that are not working correctly have multiple layers or different elements that aren’t present in the documents that do work?
If you would like me to take a look at a PDF that you are having problems with, you can send it via email to contact@wp-pdf.com.
Emma
Forum: Plugins
In reply to: [PDF Embedder] “w is not a function”Hi @simbalion,
The “w is not a function” is due to a JS error from another source that is causing a cascading failure and conflicting with the PDF Embedder plugin. If you disable the PDF Embedder plugin, you will still see this error appear in the browser’s Developer Tools » Console tab. The error reported there should point in the direction of the script (located in the theme or another plugin) that is the source of this error.
If you have any other questions or require additional assistance in debugging this issue, please feel free to send an email with a link to the page or post in question to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.
Emma