PDFG Support

Hi @iacaro,

It sounds like you are linking directly to the PDF file which would result in the redirect to the home page. This is the correct behaviour for the Secure version of the plugin (either redirect or 403 Forbidden depending on your site config).

If you want to use a link to the document instead of embedding it directly, you need to link to the PDF’s attachment page instead because direct access to the document file is forbid by any means other that the embedded viewer.

Please see our FAQ on attachment pages and the Secure version of the plugin as well as linking to attachment pages:

• Secure attachment pages: https://wp-pdf.com/kb/auto-generate-a-wordpress-page-to-embed-the-pdf/
• The example here uses thumbnail images but the same process applies for text links: https://wp-pdf.com/kb/how-best-to-add-multiple-pdfs-to-a-single-page-or-post/

If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.

Emma

Hi @tuf08694,

The Twenty Nineteen uses a different manner for calculating responsive dimensions which trips up the embedded viewer width calculation. The following tiny bit of CSS fixes this. You can add this to the Appearance > Customize > Additional CSS field:

/* FIX 2019 WIDTH CALCULATION */
.entry .entry-content > .pdfemb-viewer {
    max-width: 100%;
}

If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.

Emma

Hi @wasanajones,

It is possible to embed a PDF from another site with one caveat. Browsers have build in security protocols to prevent retrieving content across domains. This is to prevent malicious activity. If you are using a Content Delivery Network such as Amazon S3 or Dropbox that you own, you can set up the correct permissions to permit the cross-origin resource sharing (CORS). I have a couple of links to help you out:

• Amazon S3 https://wp-pdf.com/kb/hosting-pdfs-on-other-services-such-as-amazon-s3/,
• Dropbox https://wp-pdf.com/kb/serving-pdfs-from-dropbox/,
• Google Docs https://cloud.google.com/storage/docs/cross-origin,
• OneDrive https://docs.microsoft.com/en-us/onedrive/developer/rest-api/concepts/working-with-cors,
• Azure https://docs.microsoft.com/en-us/rest/api/storageservices/cross-origin-resource-sharing–cors–support-for-the-azure-storage-services

If you are trying to share from a site that isn’t yours, you may still be able to do so. Sites built to distribute information to the public (i.e. government, education, travel, etc.) are often set with CORS configurations to enable the distribution of the content. However, private businesses or individuals may not wish to share their content or do not know how to permit this. The only option in this instance would be to reach out to the content owner to gain permission and/or the means to do so.

If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.

Emma

Hi @rogerhoang,

If the PDF is showing as a link instead of the embedded viewer, this is usually the result of a conflict with another plugin that is preventing the PDF scripts from loading. To confirm the conflict, you can follow the troubleshooting guide here: https://wp-pdf.com/kb/pdf-doesnt-appear-at-all-just-a-blank-line-or-hangs-on-loading/.

You may need to call the PDF Embedder scripts inside of the Knowledge Base element once that element has been loaded on the page. In which case, please see https://wp-pdf.com/kb/the-viewer-doesnt-display-at-all-or-at-wrong-size-when-inside-a-javascript-based-tab-or-ajax-page-transitions/

If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.

Emma

Hi @nickschmitt,

It looks like you may have disabled the PDF Embedder but based on your code, you need to be calling the file URL of the PDF instead. There is an example of how to load the embedded PDF into ACF in their forums (https://support.advancedcustomfields.com/forums/topic/how-to-embed-pdf-on-page/) that should be helpful to you.

If you have any other questions, please feel free to send an email to contact@wp-pdf.com as we may not see messages posted here to respond in a timely fashion.

Emma

Hi everyone,

Just to let you know what is going on now that I have a few more details. The issue was due to the attribution link in the toolbar. There is no security risk involved despite the WordFence notification to the contrary.

The revisions have been sent to WP.org developers for review and hopefully the plugin will be reinstated very soon.

Emma

Hi @ghubbs,

There appears to be a little code error in the Secure version of the plugin. We have pushed out an update to the Secure version (4.3.1) which rectifies this issue.

Emma