WP-LiveChat
Forum Replies Created
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Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] open chat on click of a buttonHi there.
This can be done, however will require a few lines of additional code.
For full documentation on how to do this, please visit https://wp-livechat.com/documentation/open-the-chat-window-by-clicking-a-button-or-link-on-my-site/
I hope this helps?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Live chat doesn't appearHi there.
So sorry for only getting back to you now.
Unfortunately these forums are only allowed to support the basic version of our plugin. For Pro version support, please get in touch with us here https://wp-livechat.com/contact-us/
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] TRANSLATION ISSUESHi there.
Please get in touch with us via http://wp-livechat.com/contact-us so that we can discuss further regarding updating the Romanian language files 🙂
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] chat window does not appearHi there.
Unfortunately I can’t access your site on my side. Please try whitelisting my IP address (105.228.70.138) so that I can try again?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Chat box doesn't apprearHi there.
There appears to be a JavaScript error on the page from ‘SwiftType’ that is likely affecting the functionality of our plugin.
If this is a plugin, please try disabling it and let me know if this helps at all?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] chat window does not appearHi there.
I’ve tried visiting it again but I’m getting the same error.
Are you perhaps blocking users based on Geolocation? We’re based in South Africa.
Hi there.
This is likely caused by a styling conflict. Please send me a link to your site so I can sort this out for you?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] chat window does not appearHi there.
I tried visiting your site but was faced with an error of ‘This site can’t be reached’. Is that link still available?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] chat window does not appearHi there.
Please send me a link to your site so I can look into this for you?
Hi there.
Please send me a link to your site so I can look into this for you?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Mobile app doesn't support .co domainHi there.
The domain issue you are experiencing is due to the fact that the domain is not being verified from your WordPress installation. You’d need to login to the My Account page and approve the link between the mobile device and your website, as well as have the Premium Extension installed and activated on your site.
The app supports all domains though(There have been no limitations placed on this).
Please get in touch with us via our support desk so that we can assist you in getting this up and running as these forums only support the Basic version of our plugin.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Collecting EmailsHi there.
Only a pleasure. Thank you for your patience and understanding 🙂
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Activate via linkOnly a pleasure 🙂
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Offline email Message not workingHi there.
Thank you for bringing this to our attention – we’ll look into this ASAP.
My apologies for any inconvenience caused.
Hi J
Thank you very much for your feedback on this.
The modern style has been built in a way that it takes up the full screen for the user to focus on the chat only, until it’s minimized, however we’ll look into adding customizable dimensions, especially on mobile devices for the chat window.
My apologies for any inconvenience caused.