chat window does not appear

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author WP-LiveChat

    (@wp-livechat)

    10 years ago

    Hi there.

    Please send me a link to your site so I can look into this for you?

    Thread Starter edsonsantos

    (@edsonsantos)

    10 years ago

    Hi,
    This is the URL http://studiobrillare.com.br/
    If you click on other pages Live chat window appears.

    Plugin Author WP-LiveChat

    (@wp-livechat)

    10 years ago

    Hi there.

    I tried visiting your site but was faced with an error of ‘This site can’t be reached’. Is that link still available?

    Thread Starter edsonsantos

    (@edsonsantos)

    10 years ago

    Hi,
    Yes this domain exists and is functioning normally.
    http://studiobrillare.com.br/

    Plugin Author WP-LiveChat

    (@wp-livechat)

    10 years ago

    Hi there.

    I’ve tried visiting it again but I’m getting the same error.

    Are you perhaps blocking users based on Geolocation? We’re based in South Africa.

    Thread Starter edsonsantos

    (@edsonsantos)

    9 years, 12 months ago

    Hi,
    The where is made this block that I know and via IP. only the provider makes this control.
    Have you performed a remote maintenance.
    I really need your help.
    Thank you

    Plugin Author WP-LiveChat

    (@wp-livechat)

    9 years, 12 months ago

    Hi there.

    Unfortunately I can’t access your site on my side. Please try whitelisting my IP address (105.228.70.138) so that I can try again?

Viewing 7 replies - 1 through 7 (of 7 total)

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