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WP Live Chat Support

Fully functional Live Chat plugin. Chat with your visitors for free! No need for monthly payments. Add live chat support to your site now.

The most cost effective Live Chat plugin. Chat with your visitors for free! WP Live Chat Support is perfect for small businesses. No third party connections required. There's no need to pay for live chat monthly subscriptions in order to better understand your visitors. This is a fully functional live chat plugin. Increase your conversion rates by communicating directly with your visitors when they're ready to do so using WP Live Chat Support.

Free Version Features

  • WP Live Chat Support is a fully functional live chat plugin
  • Live chat directly with your visitors
  • Easy to use interface for both the admin and the visitor
  • Users can drag the live chat box around their page
  • Change the colors of the live chat box
  • Fully responsive admin chat dashboard
  • No advertising or links
  • No "Powered by" links on the live chat window
  • No monthly live chat subscriptions needed
  • Desktop Notifications when receiving new live chats
  • View any live chats you may have missed
  • Set the starting position of your chat box
  • Comprehensive list of live chat options
  • Ban visitors from chatting to you based on IP Address
  • Allow the live chat box to automatically pop up
  • Limit the live chat box to only show to registered users
  • Select whether Name and Email is required when users initiate a chat
  • Enable/Disable the chat box on mobile devices

Pro Version Features

  • Unlimited live chat agents
  • Initiate live chats with online visitors
  • Chat to more than one visitor at a time
  • Quick Responses (insert a predefined response to your live chat box)
  • Encrypt your live chat conversations
  • Fully responsive admin chat dashboard
  • Desktop Notifications when receiving new live chats
  • Access historical live chat records
  • Set up your user profile
  • Add your company logo to the live chat window
  • Add your photo to the live chat window
  • Edit all text fields shown on the live chat box
  • Include/exclude the live chat from appearing on certain pages
  • World-class support
  • Fully customizable live chat experience
  • Offline messages are now stored (When Live Chat is switched off)
  • Apply animations to the chat window
  • Anonymity for your visitors
  • Choose when to accept chats
  • Allow the live chat box to automatically pop up
  • Limit the live chat box to only show to registered users
  • Select whether Name and Email is required when users initiate a chat
  • Enable/Disable the chat box on mobile devices

Get the WP Live Chat Support Pro Add-on for only $19.95 once off!

Coming soon

  • (Free & Pro) Improvements - Better link and image handling within the live chat text area
  • (Pro) New feature - Triggers - Build custom live chat triggers. For example, if a user has been idle for more than 2 minutes, initiate a live chat and send a response.
  • (Pro) Chat App - We're currently building an Android App that will allow you to accept chat requests from anywhere.

30 second live chat installation

Our live chat plugin instantly gives you the ability to chat directly with potential clients and/or website visitors when they're ready to do so. Initiate a live chat with a certain visitor or wait for them to initiate a live chat with you. Increase your website conversion rates by providing real time live support.

Quick Overview

Once the live chat plugin is activated, click on "Live Chat" in the left menu navigation. As soon as a visitor lands on your website, their details will be displayed in the live chat control panel. A live chat box will be displayed on their screen. If they fill out their details and click "Start chat", a ringing sound will trigger in your live chat control panel. Once you accept the chat, you can communicate directly with your visitor.

Using WP Live Chat Support effectively on your website

One of the most important tasks of your website is to educate potential customers of your product and/or service. By having a live chat window on your website, this gives you the opportunity to do this.

  • Live chat is convenient for customers
  • Live chat builds trust with your potential customers
  • Increase sales by using live chat
  • Take advantage of a fully functional live chat plugin for free. Get Pro features for only $29.95!
  • Reduce costs by using live chat on your website with minimum staff
  • Learn to understand the pain points of your customers

Have the choice to use your website or our server to host your live chat

You now have the choice to host your live chat on either your own website (using your own resources) or our live chat server (using our resources). Making use of our live chat server will improve your chat's performance by up to 300% and reduce the load on your host. Although we initially built our live chat plugin to be used on your own website and for you to host your own live chat server, we now offer you the ability to make use of an offsite live chat server - this is perfect for users that are on low-level hosting packages, or users that are more concerned about live chat performance and chat security.

Translations

Get a free copy of the WP Live Chat Support Pro version in exchange for translating our plugin!

  • English
  • German (Dennis Klinger)
  • Spanish (Sergio Castrillon & Ana Ayelen Martinez)
  • Russian (Igor Butsky)
  • French (Marcello Cavallucci)
  • Brazilian (Gustavo Silva)
  • Hebrew (David Cohen)
  • Slovakian (Dana Kadarova)
  • Swedish (Tobias Sernhede - adser.se)
  • Mongolian (Monica Batuskh)
  • Romanian (Sergiu Balaes)
  • Czech (Pavel Cvejn)
  • Danish (Mikkel Jeppesen Juhl)
  • Italian (Angelo Giammarresi)
  • Dutch (Elsy Aelvoet)
  • Greek (Peter Stavropoulos)
  • Norwegian (Robert Nilsen)
  • Hungarian (GInception & Andor Molnar)
  • Indonesian (Andrie Willyanta)
  • Finnish (Arttu Piipponen)
  • Dutch (Niek Groot Bleumink)
  • Polish (Sebastian Kajzer)
  • Turkish (Yavuz Aksu)
  • Chinese - Simplified^
  • Chinese - Traditional^

^ Language file needs updating

Requires: 3.8 or higher
Compatible up to: 4.2.3
Last Updated: 2015-7-29
Active Installs: 10,000+

Ratings

4.4 out of 5 stars

Support

12 of 16 support threads in the last two months have been resolved.

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