WP-LiveChat
Forum Replies Created
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Forum: Reviews
In reply to: [3CX Free Live Chat, Calls & Messaging] Desktop App UnreliableOK I found it. 4DG766019E740770P was the order number on paypal. It has been refunded.
Forum: Reviews
In reply to: [3CX Free Live Chat, Calls & Messaging] Desktop App UnreliableI will refund your purchase.
Do you have a ticket number I can use – I cannot find that receipt number on PayPal.Forum: Reviews
In reply to: [3CX Free Live Chat, Calls & Messaging] Desktop App UnreliableHi MuscleCar59
I’m sorry you feel this way. If you need to refresh the app or wp-admin page so that you should be notified of an incoming chat then something is definitely going wrong and perhaps we have not had the opportunity to debug the specific variables at play that cause this to happen. I’m sure you can appreciate that our plugin works in an environment that is susceptible to other plugins/themes interfering with the way our code runs and I can understand that you are frustrated, but before slamming our product and our reputation perhaps give us the chance to investigate why this is happening so that we can fix it and not let this happen for other users in the future? After all.. all we want are happy users – we did not create this plugin to frustrate people. If you’re willing to give us a chance to look into this I’d be very appreciative.
Nick
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Plugin translationHi victoryscorpio
Not a problem at all.
Please advise what versions of the plugin you currently have installed?
Hi Alex4842
Unfortunately the chat cannot be displayed as a part of an element on your website at this point in time. We are looking into this sort of functionality for a future release though.
My apologies for any inconvenience caused by this.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Plugin translationHi there.
We’ve debugged a bit on our side and have found that some of the strings that are parsed via JavaScript don’t always get translated for some reason.
We are looking into this and will release an update when this has been fixed.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Notification for late replyOnly a pleasure. So sorry we don’t have this available at the moment.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Plugin translationHi there.
Would you mind sending me a link to your site so I can look into this for you?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Plugin translationHi there.
Thank you for your kind words!
Please advise if you are using a language switching plugin on your site, or if the site’s default language has been set to Slovenian?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Notification for late replyHi there.
Unfortunately the plugin doesn’t have this functionality at the moment, however we’ve added this to our development schedule to see if we can add this in, in a near future release 🙂
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] jQuery.parseHTML is not a functionHi Sam.
Thank you very much for posting this solution. We’ll look into adding this into the next update we release.
My apologies for any inconvenience caused by the error.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] open chat on click of a buttonHi there.
So glad to hear! Only a pleasure 🙂
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Impossible to contact you ?Only a pleasure.
Forum: Plugins
In reply to: [WP Live Chat Support - Slack Notifications] TranslationHi there.
It appears that we aren’t loading the text domain, used to translate the required strings. We’re going to be releasing an update ASAP to address this.
My sincerest apologies for any inconvenience caused.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Impossible to contact you ?Hi there.
I’ve sent an email to leformateurdegestion@exo-video.com to assist you further with this, as these forums only allow for Basic version support.
My apologies for any inconvenience caused. Please let me know if you receive the above email?