WFBrian's Replies - page 36

Forum Replies Created

Viewing 15 replies - 526 through 540 (of 982 total)

← 1 2 3 … 35 36 37 … 64 65 66 →

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Login attempts

WFBrian
(@wfbrian)

10 years, 10 months ago

Hi Jenny,

Would you mind clarifying what you’re looking for?

Thanks,
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence Options

WFBrian
(@wfbrian)

10 years, 10 months ago

Hi Clint,

Matt beat me to it. 🙂

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Live Traffic Date Format

WFBrian
(@wfbrian)

10 years, 10 months ago

Hi,

Thanks for the suggestion. I will definitely pass this along!

Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] WordPress dashboard "locked" with wordfence enabled

WFBrian
(@wfbrian)

10 years, 10 months ago

Hi Peter,

I have not heard reports of a similar issue. Is this a new install or have you been running it for a while and this is a recent development? You could try turning on the error console in your browser while the problem is occurring and check for errors (clues) to the issue.

Have you tried removing Wordfence and all table data and doing a clean reinstall of the plugin? That may clear it up.

https://support.wordfence.com/support/solutions/articles/1000010321-how-can-i-remove-all-wordfence-data-or-reset-wordfence-to-the-default-settings-

Thanks,
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] 404s from @2x.png files count towards Firewall rules

WFBrian
(@wfbrian)

10 years, 10 months ago

I’ll pass this suggestion on to the developer team.

Thanks!
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] WordPress Security- Preventing vulnerabilities and hacking

WFBrian
(@wfbrian)

10 years, 10 months ago

Hi Jennie,

It sounds like Wordfence is doing the job and keeping the bots from gaining access to your site. I was shocked when I installed Wordfence the first time and saw how many attempts are made to login. Unfortunately, this kind of activity is common. The good news is that you are aware of it and are being proactive.

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence site activity on LIve Traffic

WFBrian
(@wfbrian)

10 years, 10 months ago

Hi,

You’ll want to experiment with the settings on how Wordfence gets IP’s.

http://docs.wordfence.com/en/Wordfence_options#How_does_Wordfence_get_IPs

The default usually works but in your case, try the other options out.

Thanks!
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] WordPress Scheduled posts

WFBrian
(@wfbrian)

10 years, 10 months ago

Hi,

We’ve seen this one before. Try whitelisting your own IP address.

http://docs.wordfence.com/en/My_scheduled_posts_are_failing._Is_wordfence_to_blame%3F

Let me know if that helps or not and we can troubleshoot further.

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] No longer blocking IPs

WFBrian
(@wfbrian)

10 years, 10 months ago

Hi Laura,

That’s great! Thanks for letting us know.

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Admin user who doesn't exist is able to sign in.

WFBrian
(@wfbrian)

10 years, 10 months ago

Interesting. Sounds like you have it under control. Keep us posted.

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] No longer blocking IPs

WFBrian
(@wfbrian)

10 years, 10 months ago

Hi,

You may want to try backing up your data (if you have a lot of settings configure), removing the plugin, and then reinstalling. Something doesn’t sound right. You could also try exporting settings from another site and importing it into the site in question after reinstalling.

Here’s some documentation to help.

http://docs.wordfence.com/en/Wordfence_options#Exporting_your_Wordfence_Settings

https://support.wordfence.com/support/solutions/articles/1000010321-how-can-i-remove-all-wordfence-data-or-reset-wordfence-to-the-default-settings-

Let us know what happens.

Thanks!
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Admin user who doesn't exist is able to sign in.

WFBrian
(@wfbrian)

10 years, 10 months ago

Hello,

The user would have to exist in you WordPress database in order for someone to login. You were unable to find one, correct? Did you use something like PHPmyAdmin to look at the MySQL wp_users?

Thanks,
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] No longer blocking IPs

WFBrian
(@wfbrian)

10 years, 10 months ago

Hi,

How long is your block time set? The default is 5 minutes. Eventually, all locks expire unless you permanently block the IP.

http://docs.wordfence.com/en/Wordfence_options#Amount_of_time_a_user_is_locked_out

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Cached files in Falcon mode are not served from custom wp-content dir

WFBrian
(@wfbrian)

10 years, 10 months ago

I’ll pass this along to the dev team. Thanks for the suggestion!

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] WordFence not finding known phishing file

WFBrian
(@wfbrian)

10 years, 10 months ago

Hello,

Thanks for purchasing! Please open a case with Premium Support here:

https://support.wordfence.com/support/home

Forum rules prohibit us from providing paid support in this forum.

Thanks!
Brian

Viewing 15 replies - 526 through 540 (of 982 total)

← 1 2 3 … 35 36 37 … 64 65 66 →