WFBrian's Replies - page 33

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Viewing 15 replies - 481 through 495 (of 982 total)

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Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] It is broken

WFBrian
(@wfbrian)

10 years, 8 months ago

Hi,

I’m sorry to hear you are having issues getting things going. Does your server meet the system requirements? You may need to have more memory allocated.

http://docs.wordfence.com/en/Wordfence_system_requirements

Start there and let us know.

Thanks!
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Login Name Blocked Attempts From All Over Using Same Name

WFBrian
(@wfbrian)

10 years, 8 months ago

Hi,

It sounds like a hacker is using multiple IP addresses from different locations to try to login to your site using that username. You can tell Wordfence to ignore a username under Options. Here is some more information:

http://docs.wordfence.com/en/Wordfence_options?utm_source=plugin&utm_medium=pluginUI&utm_campaign=docsIcon#Live_Traffic_View

Thanks!
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] 445 Not Found Pages, wordfence_loghuman=1&

WFBrian
(@wfbrian)

10 years, 8 months ago

Hi,

We have noted this issue and it will be addressed in a future release. The current workaround is to disable Live Traffic. That will stop the logHuman errors.

See this thread as well:

https://wordpress.org/support/topic/wordfence_loghuman-tracking-errors-in-gsc?replies=7

Thanks!
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence Google crawl errors

WFBrian
(@wfbrian)

10 years, 8 months ago

Hi,

We have it logged to be fixed in an upcoming release. I’ll add this post as another reference. If you do not need Live Traffic, you can disable and the errors will stop. That’s the current workaround. I’m going to mark this as resolved for now since the issue is being addressed.

Thanks!
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Wordfence Google crawl errors

WFBrian
(@wfbrian)

10 years, 8 months ago

Hi,

Is your site installed in a subdirectory? Here is a link to another thread that may be similar to the issue you are experiencing.

https://wordpress.org/support/topic/wordfence_loghuman-tracking-errors-in-gsc?replies=7

Thanks,
-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] ip.dat found in wp-includes…/images folder

WFBrian
(@wfbrian)

10 years, 8 months ago

It sounds like it is a file storing IP information for the images? I looked up “tinymce/skins/wordpress/images/ip.dat” and it pulls up a lot of errors in google. You may want to check with tinymce and see if that file is needed.

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] purchase with paypal

WFBrian
(@wfbrian)

10 years, 8 months ago

Hi,

Please send an email to Pre-Sales and they’ll give you some options. We are not allowed to discuss the paid version here in the WordPress forums per the forum rules.

presales@wordfence.com

Thanks!
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Firewall breached

WFBrian
(@wfbrian)

10 years, 9 months ago

Hi,

Which table are you seeing those files injected into?

If you feel you’ve been hacked, then start here:

https://www.wordfence.com/docs/how-to-clean-a-hacked-wordpress-site-using-wordfence/

Thanks,
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Multiple Wordfence activity emails
WFBrian
(@wfbrian)

10 years, 9 months ago
Try this code…
```
wfConfig::set('email_summary_enabled', 0);
wfActivityReport::clearCronJobs();
```
Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Multiple Wordfence activity emails

WFBrian
(@wfbrian)

10 years, 9 months ago

Let me find out. I’ll be back.

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Block IP don't finish

WFBrian
(@wfbrian)

10 years, 9 months ago

Hi,

Is this a new install or has this problem just started? Make sure your site meets the minimum system requirements (CPU/Memory). You could be running out of processing power.

http://docs.wordfence.com/en/Wordfence_system_requirements#Memory

Thanks!
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] wordfence_logHuman tracking errors in GSC

WFBrian
(@wfbrian)

10 years, 9 months ago

Thanks for the information!

There is currently an issue with sites setup in subdirectories and the error you are seeing. We have it documented and it is assigned to the development team to be addressed.

Do you have Live Traffic enabled? Disabling may make the error stop as a workaround until a fix is released.

-Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] wordfence_logHuman tracking errors in GSC

WFBrian
(@wfbrian)

10 years, 9 months ago

Hi,

A few questions…Which version of Apache is your site using? Do you have Falcon Cache enabled? When you say WP is installed in a directory, do you mean it is installed in a sub-directory? For example: example.com/site/

Thanks,
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Premium User Suggestion

WFBrian
(@wfbrian)

10 years, 9 months ago

Hi Ken,

Thanks for the suggestion! The forum rules for WordPress only allow us to address users of the free version on this board. If you will, please use the Premium ticketing system. You can find it here:

https://support.wordfence.com/support/home

Thanks again,
Brian

Forum: Plugins
In reply to: [Wordfence Security - Firewall, Malware Scan, and Login Security] Does one installation work on subdomains & subdirectories?

WFBrian
(@wfbrian)

10 years, 9 months ago

Hi,

Wordfence will scan all the directories in your domain. A subdomain is typically a shortcut to a longer path so as long as your subdomain points to a directory internal to your site it will still be scanned by Wordfence. Does that help?

Thanks!
Brian

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