Chris
Forum Replies Created
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Forum: Plugins
In reply to: [StageShow] CSS for seat colours and seat box sizesHi Peter,
That’s beyond my expertise sadly.
Maybe someone else can help you out with that one.
I don’t use it on my site and haven’t seen it on anyone else’s running SS
Thanks,
ChrisForum: Plugins
In reply to: [StageShow] CSS for seat colours and seat box sizesWhatever one you select in stage show settings.
This should be in wp-content/uploads/stageshow/css
Chris
Forum: Plugins
In reply to: [StageShow] Sale Taken in Paypal – not recorded in Stage ShowHi Steve.
My suggestion would be have you checked the IPNs coming from PayPal to see firstly that they are being sent? It will also tell you if these were successfully sent or had failed.
These can be found by visiting https://developer.paypal.com/docs/classic/ipn/integration-guide/IPNOperations/ and clicking ‘IPN History Page’
Hope this helps some troubleshooting.
Chris
Forum: Plugins
In reply to: [StageShow] Sale – Not completed but ‘Unverified’?Hi Malcolm,
Excellent! Thanks for the clarity! I have found out our hosting provider had an issue with their DNS server which wasn’t running quite 100% for a short period of time. I assume this played a part in the issue as the IPN was fine as was the sale.
We have manually checked and changed this sale to completed!
Thanks again!
C
Forum: Plugins
In reply to: [StageShow] UPDATE FAILEDI’ve used the plugin WP Rollback.
Ensure you make a full backup of your current stageshow install and database first.
I didn’t have any issues rolling back but its not to say that everyone will be okay too.
C
Forum: Plugins
In reply to: [StageShow] Barcode / QR CodeHi dave,
Under stageshow -> tools there is a Validate Sale option which does an online Validation and there is also an Offline Validator both of which can be used to validate sales.
If you are using only one device to validate sales and have done ALL sales prior to event day you could use the offline validator.This downloads all the valid sales and stores them on a browser page. When you enter a transaction ID or Scan a barcode or QR which is then entered to the textbox and return is pressed it is checked against the stored data on the page and valid tickets are shown.
If however you are using more than one device or are still selling tickets on the door the online validator on the tools page might be your best bet. You scan a transaction and it checks the database for the sale. If valid displays in green, if it has already been used it will display in orange to say it has already been verified and the date and time that it was verified at.
Hope this helps?,
ChrisForum: Plugins
In reply to: [StageShow] UPDATE FAILEDSame here,
When customers try to add tickets to the basket it just hangs and the trolly doesn’t appear.
Forum: Plugins
In reply to: [StageShow] Aisle behind seatYou’re very welcome 🙂
Forum: Plugins
In reply to: [StageShow] Aisle behind seatHi,
Read 6.1.7-6.1.9 of the manual. This is all about relocation of seating blocks.
The above would be:
[1.1]1.1-2.5,[4.1]3.1-3.5This means row 1 seat 1 through row 2 seat 5 starts at location [1.1].
and row 3 seat 1 through row 3 seat 5 starts at location [4.1] (since [1.1] is used for row 1 seat 1, [2.1] is used by row 2 seat 1 and [3.1] is your isle)Hope this helps.
Forum: Plugins
In reply to: [StageShow] 2 Websites – 2 Stageshow – 1 DatabaseHi Malcolm,
No worries, thought it may have been easy but the guys will do without.
Thanks,
ChrisForum: Plugins
In reply to: [StageShow] Bug? – PayPal IPNs, something has changed?Hi Malcolm,
RESOLVED, but maybe still an issue for others perhaps?
I didn’t see a link in your reply but I assume you mean the IPN History page?
I’ve just had a look there and seen a 404 on the messages that use the IPN URL which is in paypal, this is:
https://shineboxoffice.co.uk/wp-content/plugins/stageshowgold/stageshow_ipn_callback.php
I realise that stageshowGOLD is no longer a directory. I have had a look at the successful sent items and Stageshow obviously passes the URL to passIPNs back to it which is:
https://shineboxoffice.co.uk/wp-content/plugins/stageshow/include/stageshowlib_paypal_callback.php
I have changed this old stageshowgold URL to the url above and stageshow is receiving and acknowledging all IPN’s now.
Many thanks for the pointer,
ChrisForum: Plugins
In reply to: [StageShow] Large Gap in Seating LayoutHi David,
My apologies, just realised aa allows an isle! I have never noticed this before! Haha
Try the following:
[1.1]1.1-12.6,[1.8]1.7-12.12
This will set the row.seat to start at the specified locations in square brackets.
Does this help?
Chris
Forum: Plugins
In reply to: [StageShow] Large Gap in Seating LayoutHi David,
This should be what your looking for including an isle:
1.1-12.6, 1.8-12.13Can I ask why the aa?
Chris
Forum: Plugins
In reply to: [StageShow] HTML Content has lines longer than SMTP allowsHey,
I have had this issue in the past, not sure if this will solve your issue but it has solved mine in the past!
In your email.php file (the one you send from) within Uploads –> Stageshow –> Emails find where your ticket loop starts [ticketsloop]
Add this the line before [ticketsloop]
<!--Line Break-->This breaks the previous email content from all your ticket content and should hopefully allow a successful send.
Hope this helps you.
Forum: Plugins
In reply to: [StageShow] Custom Gateway Ticket Emails not sending since 8.0.3 updateHi again Mediatricks,
I’m coming back for your expertise as I can’t figure out why I can’t add a transaction number to “On Hold”.
Could you shed any light?
Apologies for keep coming back to you! But thanks again in advance!
Chris