VeronaLabs
Forum Replies Created
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@trnicholas, thank you for the rate! We’re so happy you loved your experience. We’d love to continue providing great service to awesome customers like you.
Cheers!
@agiddens1, WOW! Thanks for taking the time and write this great 5-star review.
We are glad you like WP SMS and we appreciate you being a loyal customer 😉We’re here for you anytime.
Best,
Hi Jason,
Thank you for choosing our plugin.
Sure, I created the task, and our development team will add that to our pro version as soon as possible.
Thanks for your patience.
Best,
Seems correct, but It seems there are a lot of records and that’s the reason the plugin could not complete the migration process!
So, in this case, we have to implement a way to do this migration in the background through cronjob.
Keep old version on your WordPress until we added this feature.
Hi,
Sorry for the delay in replying.
If so, why should this not to be correct? I have never ever changed anything in your Plug In or in the Database… As i’m not a programmer 😉
Sometimes during a rare occurrence, the table upgrade process doesn’t work properly, so in this case, we have to make sure the table is correct.
Please take a screenshot of the structure of wp_statistics_page, then we can double make sure the table is fine or not.
Thanks
Thank you for sharing the screenshots and sorry for the delay in replying.
The screenshots indicate properly the problem, so we’re going to create a task to work on this issue.
Forum: Reviews
In reply to: [WP Indigo] Simple yet elegantHi,
Thank you so much for your feedback.
We do our best to improve our product and provide you with the best service 🙂
Best,
Forum: Reviews
In reply to: [WP Indigo] Great minimalistic themeHi @thijsken,
Thanks for your feedback.
We really appreciate it and hope you enjoy using our theme.
Best,
Hi,
We are truly sorry for the inconvenience.
We are working hard on the issues and trying to fix all the problems ASAP.
@emaginance
Did you check out the Exclusion ? (https://dev.veronalabs.com/wp-content/uploads/2021/02/screencapture-dev-veronalabs-wp-admin-admin-php-2021-02-13-15_29_12.png) and the plugin’s cache settings?Hi,
Thank you for using our plugin and sorry for the inconvenience.
Are you using our latest version, 13.0.5?
I created a task for our development team to investigate this issue and resolve it on our upcoming version.
Thanks for your patience and understanding.
Happy Holidays!
Best,Hi again,
Sorry for the delay in replying.
I reported this issue to our technical staff and we will get back to you once it is resolved.
Thanks for your patience and understanding.
Happy New Year!
Best,Hi,
I’m so sorry for the inconvenience.
First of all, please make sure you are using the latest version of the plugin (v13.0.5)
I reported this to our development team and once it is fixed, I’ll update you.
Our temporary solution is rolling back to v12.6.13.Thanks for your patience and understanding.
Happy New Year!
Best,Hi,
Thank you for using our plugin and sorry for the inconvenience.
Is your plugin updated to 13.0.5? If so, our temporary solution is rolling back to version 12.6.13.
I reported this issue to our technical staff and we will get back to you once it is resolved.Thanks for your patience and understanding.
Happy New Year.
Best,Hi,
Thank you for using our plugin and sorry for the issue.
I reported this to our technical staff and as soon as they resolve the issue, I’ll let you know. Our temporary solution is using version 12.6.13.
Again, I’m truly sorry for the inconvenience.
Happy New Year!
Best,
