vaksupport
Forum Replies Created
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Hello,
Could you reply to us with a screenshot showing the error so that we can better understand the issue?
Hello @sneakz,
We had a look the website and we see that the header bar is working as expected. When the bar shows up, it creates some space for itself so as to avoid overlaying your logo and the other header content. I am not seeing any extra space or anything unusual and the content moves back to the top when you close the bar.
We can help you remove the space, but the header bar overlays the actual header which you may not like.
Should you have any further queries please do not hesitate to reply back to us.
Forum: Plugins
In reply to: [Icegram Engage – Popups, Optins, CTAs & Lead Generation] Issue with AMPHello @zotezo
We are looking into the issue
Could you let us know the exact URL of the page where you are having the issue?
Thank you! We will be looking into it and get back to you.
Hello,
We are unable to find any title. However, the email field appears fine to me and I am able to subscribe using a dummy email – https://drive.google.com/file/d/1KSTntHVRMDH0IxOptZN7M5HLcxhbMGlW/view?usp=drivesdk.
Could you try a different browser and report it via our contact form if the issue still persists?
We’re sorry to hear that. Could you share the template’s raw code so that we can better understand the issue?
Hello,
We offer three options for you to switch the size. You can switch the image size under Settings. For that, navigate to Email Subscribers > Settings > General and look for the option Image Size.
If you want to setup your own size, you can do so by editing the template code or through CSS under Email Subscribers > Campaigns > Manage Templates > <your template> > Edit.
Should you have any further queries, please do not hesitate to reply back to us.
Hello @allwitnobrevity,
The widget is responsive and the title should also show fine. Could you enter the title again and let us know?
Hello,
Yes! Email Subsribers’ Workflows allow you to sync contacts from WordPress’s native user database with Email Subscribers. For example, a user can be added to a selected list as soon as he signs up when you create a workflow choosing “user registered” as a trigger and “Add to list” as an action. Please take a look at this video to learn how to create the workflow for the same - https://drive.google.com/file/d/1Zfc7BJ1Fqcec3cj57cN-XPv-ezENsx_d/view.
You can use WordPress’s default login widget or any other custom form to accept registrations as you normally do and new users will automatically be added as Subscribers to Email Subscribers database. Also, you can create a workflow to import contacts whenever users adds their comments.
We’re wondering if you have had a chance to review our last message? We’ll be happy to assist you.
We’re wondering if you have had a chance to review our last message? We’ll be happy to help.
We’re wondering if you have had a chance to review our last message? We’ll be happy to help.
Hey,
Could you let us know the exact URL of the page where you are showing the campaign? We’ll be happy to look into the issue and help you fix it.
Forum: Plugins
In reply to: [Icegram Engage – Popups, Optins, CTAs & Lead Generation] Issue with AMPIcegram supports AMP and you don’t need any additional settings to make it compatible. Could you let us know the AMP plugin you installed?
We received your email. We will be getting back to you shortly.
Hello,
Thank you for contacting us.
Definitely! We have a detailed article on how to customize the widget using CSS. Please take a look at the article and let us know if you have any further queries. We’ll be happy to help.