Adding extra whitespace below the menu

  • Resolved sneakz

    (@sneakz)


    6 years ago

    Hi Icegram,

    We are having issues with the top action bar where it adds an extra space on top of the menu. 2 of our live sites are having the same issue and it goes back to normal once we click the “x” button or once the action bar disappears then hit refresh.
    Can you take a look a this?

    Thank you.

    • This topic was modified 6 years ago by sneakz.
Viewing 4 replies - 1 through 4 (of 4 total)
  • vaksupport

    (@vaksupport)

    6 years ago

    Hey,

    Could you let us know the exact URL of the page where you are showing the campaign? We’ll be happy to look into the issue and help you fix it.

    Thread Starter sneakz

    (@sneakz)

    6 years ago

    Hi @vaksupport,

    This is the link of the site.
    https://hellobundl.com/

    We are using Divi theme and it seems all sites using the same theme are affected.

    Thank you.

    vaksupport

    (@vaksupport)

    6 years ago

    Hello @sneakz,

    We had a look the website and we see that the header bar is working as expected. When the bar shows up, it creates some space for itself so as to avoid overlaying your logo and the other header content. I am not seeing any extra space or anything unusual and the content moves back to the top when you close the bar.

    We can help you remove the space, but the header bar overlays the actual header which you may not like.

    Should you have any further queries please do not hesitate to reply back to us.

    Thread Starter sneakz

    (@sneakz)

    6 years ago

    Hi @vaksupport,

    Yes, you are right about closing the bar, it goes back to normal. Is there any way for us to fix or adjust the space that it creates to avoid overlaying?

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 4 replies
  • 2 participants
  • Last reply from: sneakz
  • Last activity: 6 years ago
  • Status: resolved