vaksupport
Forum Replies Created
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Hello,
It is a good idea. We raised a feature request for our development team to look into.
However, you can use a plugin to publish posts from RSS feeds. These posts will be then considered as regular posts and Email Subscribers will send post notifications as per the configuration.
Should you have any further queries, please do not hesitate to get back to us. We’ll be happy to help.
- This reply was modified 5 years, 12 months ago by vaksupport.
Hello @meymigrou,
We’re wondering if you have had a chance to look at our last message? We’ll be happy to help.
- This reply was modified 5 years, 12 months ago by vaksupport.
Hello,
We’re sorry for the delay.
I just ran a few tests by using a different email address in the Broadcast editor’s email field and it replaced the default From Email configured in the ES General settings as expected. Here is the screenshot: https://drive.google.com/file/d/1udYtU6tZgC4b3jpbXU0VOegBPK2p_Jlo/view?usp=drivesdk.
However, I have forwarded the details to our development team to look into the issue. We will get back to you with an update.
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- This reply was modified 5 years, 12 months ago by vaksupport.
Hello,
Can you please send us a screenshot of the subscription form settings? For that, please navigate to Email Subscribers > Form > choose a form and click edit and then take the screenshot.
We’ll be looking forward to helping you.
Hello Antoine,
Could you let us know how are you adding subscribers from one list to another list? Could you try changing the Number of contacts per page to 999 from Screen Options, select the subscribers you want and then choose the desired bulk action as shown in the screenshot –
https://drive.google.com/file/d/1A9zztGqNyJkqR8xy6YG94zjLx29R7Kff/view?usp=drivesdk ?Should you have any further queries, please do not hesitate to get back to us. We’ll be happy to help.
Hello Neal,
It looks like something is conflicting with Email Subscribers. Could you try again after deactivating all other plugins and switch the theme temporarily?
Please let us know if the issue persists. We’ll do the needful.
Forum: Plugins
In reply to: [Icegram Engage – Popups, Optins, CTAs & Lead Generation] Icegram not workingHello,
You should see the campaign as per the display rules you configure. Could you temporarily deactivate all other plugins and switch the theme to check if anything is conflicting?
Please let us know if the issue persists. We will be happy to help.
Hello,
We’re sorry to hear that you are experiencing issues displaying the campaign. Could you open the Display Rules tab and check you are targeting a right page & roles?
- This reply was modified 6 years ago by vaksupport.
We’re happy to hear through email that you were able to fix the issue by deactivating the Nextgen Gallery plugin.
I have also forwarded the details to our development team to look into the issue. Please let us know if you have any further queries.
Hello,
We have fixed the bug and the bug-fix will be released in our next version.
Should you have any further queries, please do not hesitate to get back to us.
Hello,
We’re sorry to hear that you are experiencing an issue with confirmation emails.
I did try subscribing to your website myself and experienced the same issue. Could you report the issue here and copy the link to this conversation so that our development team can look into the issue directly?
Hello Ashish,
You can simply create one or more post notifications targeting particular audience whenever you publish a post. An email will automatically be dispatched to your subscribers as per the configuration. You can even create a Post Digest.
Please take a look at this article for directions on how to create post notifications.
We’re happy that the issue has been resolved.
I have forwarded the feedback (# 256) to our development team to look into.
Should you have any other queries, please do not hesitate to contact us again.
- This reply was modified 6 years ago by vaksupport.
Hello Jack,
Could you tell me how and where did you copy the content? Could you let us know the plugin version id?
When you copy the code in Templates or Broadcast or Sequence emails, please make sure to switch to the Text mode from Visual mode.
> Also I can’t find the “2. Mail type” part as shown here:
https://www.icegram.com/documentation/es-general-plugin-settings/We’re that the support document has not been updated in a while. You need not manually choose a mail type any more.