vaksupport

Hello,

Hope we have answered your query over email.

Should you have any further queries or need assistance, please do not hesitate to reply back to the same email. We’ll be happy to help.

Hello @marky554,

We’ll be happy to answer your queries.

> Segment subscribers into the blog categories? I only want to send new post notification emails to people who chose for certain categories.

Yes, Email Subscribers plugin lets you create different post notifications targeting multiple lists for certain categories.

> Let the subscriber choose the frequency of emails.

Could you let us know how would you like to have this feature and for what kind of emails would you want this feature? Currently, we let users send broadcast, post notifications, post digests and autoresponders and users have full control of those emails.

> For example unlimited, max 1 per day, max 1 per week, etc. And then send an email notification with all posts they ‘missed’.

Yes, you can create and schedule Post Digests so that subscribers get a digest of posts published in a specific period.

> Do double opt-in?

Yes, double opt-in is selected by default and you can switch to single opt-in if you wish.

Should you have any further queries, please do not hesitate to reply back to us.

Hello,

Thank you for contacting us.

User satisfaction is always a number one priority for us and we are constantly striving to improve our products to provide the best customer experience possible. We requested your feedback and asked whether you are experiencing any issues with the plugin for several times (four times more precisely) for which we were told that the plugin is working, but you need the refund as you were simply looking for something else.

I just cancel my subscription. Would you please refund my money back.

Simply I was looking for something else.

After several iterations, we couldn’t get a valid reason to refund the payment, but we still offered our help to resolve any issues or queries you may have so that we can provide a resolution.

As per our refund policy for the paid versions of the plugin, we are still willing to help you and provide the refund if the plugin is broken or if we fail to keep any of our promises.

We’ll be looking forward to helping you.

• This reply was modified 5 years, 11 months ago by vaksupport.
• This reply was modified 5 years, 11 months ago by vaksupport.

Hello Eric,

We’re sorry for the delay.

We had a look at the Rainmaker form and we see that the button is showing fine. If it is not showing well on some screens, please copy the following code and paste it inside the Custom CSS box under your theme settings (Appearance > Customize > Custom CSS):

button.rm_button.button.rm_no_submit.donot-track {
    padding-top: 11px;
    padding-right: 14px;
    padding-bottom: 9px;
    width: 148px !important;    
}

Should you have any further queries, please do not hesitate to get back to us. We’ll be happy to help.

Hello,

We’re wondering if you have had a chance to review our last message? We’ll be happy to help.

Hello,

We are unable to reproduce the problem. Could you report the issue to Sendgrid and let us know what they said?

We’re wondering if you have had a chance to look at our last message? We have released a new version last week and we recommend you to update your plugin.

Please let us know if the issue persists. We’ll be happy to help.

• This reply was modified 5 years, 12 months ago by vaksupport.