Thomas
Forum Replies Created
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Thank you @duts2020
Can you also try this change maybe? https://github.com/matomo-org/wp-matomo/pull/330/files
I can generally reproduce the issue and the fix works for me but I’m receiving a slightly different error because I’m using MySQL 8 vs it seems there MariaDB is used. The error should be detected though and things should work. I wonder if otherwise the php file is maybe cached through opcache or something.
Can you otherwise send me your Matomo system report to wordpress at matomo.org ? Can you confirm otherwise this is on WordPress.com ?
Thanks for testing @duts2020 . Very appreciated.
When does this exactly happen? by any chance it’s maybe not just an old error message in the Matomo System Report?
Is this happening when you apply a segment for example? Or you simply view a report?
Thank you very much for bringing this to our attention @duts2020
We have prepared a fix which we will include in our next release in https://github.com/matomo-org/wp-matomo/pull/329/files . Any chance you could give this change a try already? Not sure if you can edit files on WordPress.com? If so, you would need to replace the file
wp-content/plugins/matomo/app/core/DataAccess/LogAggregator.phpwith this content: https://raw.githubusercontent.com/matomo-org/wp-matomo/develop/app/core/DataAccess/LogAggregator.php@trilos I just tried it using iTHemes Security and disabled XMLRPC there (as well as activated most other features) but couldn’t reproduce it. Unfortunately, I don’t have access to the PRO version.
If you know what it adds to the
.htaccessfiles feel free to let me know then I can see how to workaround it maybe.Thanks
@trilos thanks for creating this issue. I just tried to reproduce this according to the instructions in https://www.wpbeginner.com/plugins/how-to-disable-xml-rpc-in-wordpress/ but it still works for me. How did you disable XMLRPC and what is your WordPress version?
As mentioned we will force a specific end date so this won’t happen.
Thanks again @cocagneolivier I’ve created https://github.com/matomo-org/plugin-GoogleAnalyticsImporter/pull/86 to force an end date.
Thanks @cocagneolivier for bringing this up and sorry you had to go through this trouble. I’ll have a look and ideally prevent this automatically.
Hi @seto76
sorry for getting back to you so late on this. We have now released a new version which includes this feature and we have this documented here: https://matomo.org/faq/new-to-piwik/how-can-i-still-track-a-visitor-without-cookies-even-if-they-decline-the-cookie-consent/Glad it works now @timherinckx thanks for letting us know.
Awesome!
FYI the font color issue will be fixed in the next update.
@codeispoetry sorry the reply took a bit. They are in the
log_actiontable. You can identify them using this queryselect * from wp_matomo_log_action wheretype= 3 andnamelike "%ENTER_SEARCH_TEXT%"You might need to adjust the
wp_prefix depending on your table prefix. You could then edit the URL in thenameand from the next day on it should work. In the visitor log or real time view it should work immediately.Can you check if this helps?
I’ll check now regarding the font color. Thanks for mentioning it.
@jeanduez do you mind letting us know which user guide was not clear? We’re updating our guides every week based on feedback where something isn’t clear and create new guides and FAQs when new questions come up. Would love to hear so we can tweak it. Also we’re always happy to answer questions in the support threads.
@codeispoetry does it also not work for newly added download URLs? It’s possible that it doesn’t get fixed automatically for existing download URLs that were tracked before the patch but would expect for any newly created download URL this would work.
With this I mean:
*
https://www.example.com/download?x=1&z=2was tracked as download
* Now the fix is applied
* The same tracked URL might be always reported wrong even when tracked after the patch
* However, a new different download URL, eghttps://www.example.com/download?x=1&z=3would be tracked and shown correctly.Not sure if you often have new download URLs or whether they usually stay the same?