Thomas
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@winock We’re getting more and more reports that the current geolocation detection might not be as accurate as we hoped. We used to use a database called MaxMind for geolocation which worked great but because of GDPR we can’t automatically configure it anymore sadly. I have created https://github.com/matomo-org/wp-matomo/issues/230 where we will add support to configure this database manually which then will more accurately detect the location. I’m planning to work on this soon. Thanks for your feedback and stay tuned.
> Thanks for this clarification. Just to be clear, if we’re already running self-hosted Matomo and running the WP-Matomo (WP-Piwik) plugin, there’s no benefit in moving to the Matomo Analytics plugin, correct?
Absolutely correct. We definitely recommend using WP-Matomo here. We’re already tweaking the readme (not live yet) and brainstorming other ways to make this more clear.
@beecher we have an FAQ about this here: https://matomo.org/faq/wordpress/what-are-the-differences-between-matomo-on-premise-and-matomo-for-wordpress/
@tmk2020 any chance you could send us the system report to wordpress at matomo dot org? You can copy/paste the anonymised system report at the beginning of the Matomo Analytics => System report page.
I wonder two things: Is there maybe a memory problem, or maybe some WordPress plugin is printing warnings or something thus the response isn’t a proper image. Maybe this could happen if eg
WP_DEBUGis enabled.if you could open that URL directly, say
/wp-content/plugins/matomo/app/index.php?date=2020-01-26,2020-02-24&forceView=1&viewDataTable=sparkline&module=API&action=get&disableLink=0&widget=1&idSite=1&period=day&columns=nb_visits%2Cnb_uniq_visitors&colors=%7B%22backgroundColor%22%3A%22%23ffffff%22%2C%22lineColor%22%3A%22%23162c4a%22%2C%22minPointColor%22%3A%22%23ff7f7f%22%2C%22maxPointColor%22%3A%22%2375bf7c%22%2C%22lastPointColor%22%3A%22%2355aaff%22%2C%22fillColor%22%3A%22%23ffffff%22%7D. Can you check what the response code is and whether there is any response at all? Just in case you are familiar with the browser developer tools and in particular the network tab.@nicoter sorry about the confusion. We’re still trying to figure out how to best differentiate these two plugins in the plugin name, description and in the app. If you have any suggestions on how we could make things more clear we’d really appreciate your feedback.
If that answers your question, could you mark this issue as resolved?
BTW just realise we also have a video showing the whole process https://www.youtube.com/watch?v=boycnJSz_HI
Awesome. Feel free to directly create an issue on https://github.com/matomo-org/plugin-GoogleAnalyticsImporter should there be any issue with the importer if you have a GitHub account.
@nicoter just to understand as I’m not so much into this topic. What’s the benefit of configuring a different domain for analytics when it runs on the same domain as the site anyway?
Assuming the goal be to use eg
www.analytics.example.comas tracking domain instead of your WordPress blog domain.Just trying to understand the use case better.
> I’m not sure I understand what you mean with custom tracking code etc.
Sorry about that. I meant when you go to “Matomo => Settings” and change the tracking mode to manual you could enter a tracking code where the tracking domain points to your tracker proxy.
@nicoter I suppose if you were to use a custom tracking code, and configure the proxy accordingly to point to your Matomo for WordPress, this might already work?
What be the benefit for you of using the tracker proxy script?
@iamkingsleyf did this help? Could you maybe mark it as resolved if you found the plugin?
@tanrim I’ve installed WordFence and noticed the tables and it’s content etc. I couldn’t quite reproduce the issue but I think what could eg happen is that:
* The beta plugin was initially not on the WordPress directory but downloaded and updated through our servers
* Then the plugin was put on the WordPress directory and WordFence must have blocked something maybe or so. I’m still not 100% sure how WordFence works re the scanned files but I see it compares it against the WordPress directory etc.I will create a new FAQ tomorrow or the day after and document this behaviour in case it happens again and then we’ll investigate further. I’m glad it works now. Be great if you could mark the issue as resolved.
Awesome, thanks for that. I suppose you wouldn’t know removing which of these 3 different kind of entries made it work in the end? Where they in the wp_option table or is eg
wp_wfFileModsits own table?The
wp_wf*entries seem related to WordFence. Will try and reproduce this next week to see if we can improve something there.> I downloaded the beta from your site a few days ago, installed and activated it without problems. (I uninstalled it afterwards.)
Just to better understand. Did anything change if it worked initially? You basically uninstalled it and then installed it again?
Do you mind maybe trying to delete all Matomo data see https://matomo.org/faq/wordpress/how-do-i-delete-or-reset-the-matomo-for-wordpress-data-completely/ or alternatively https://matomo.org/faq/wordpress/how-do-i-manually-delete-all-matomo-for-wordpress-data/ and then install it again to see if it works then?
Hi @knut2 You’re not doing anything wrong. In next release this issue should be likely fixed (next week). We’re working on a fix here: https://github.com/matomo-org/matomo/pull/15592
You don’t need to configure anything.
Hi Kingsley, check out https://matomo.org/docs/google-analytics-importer/
You could install this plugin through our Marketplace plugin see https://matomo.org/faq/wordpress/how-do-i-install-a-matomo-marketplace-plugin-in-matomo-for-wordpress/
Or you download the plugin from https://plugins.matomo.org/GoogleAnalyticsImporter and copy the extracted zip file into your
wp-content/pluginsfolder. As far as I know someone tried it a while ago and I think it worked although I can’t guarantee it. It be worth a try though.