Thomas
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Thanks for this @codeispoetry I’ve just updated this in https://github.com/matomo-org/wp-matomo/commit/6d781fdbf0c9737fefb6f97c0f56e9af4de2b662 and the fix will be included in the next major release (in about 2-3 weeks).
Thanks again, very helpful.
Hi @ofmarconi
similar to before with the “user report” and then clicking on the “Visitor profile” icon this might work by instead clicking on the icon next to it. The so called “Segmented visit log” see this image: https://ibb.co/2vVsrLP
Can you check if this works for you and does what you are after?
Thanks @tomasrisbergsilentse for sending through the system report.
We will fix the notice within the system report as part of our Matomo for WordPress 4.0 release (which will be in about 2 weeks).
I couldn’t reproduce the issue yet when I tried to replicate your system. I’ve just released version 1.3.2 though. Could you try to update again and see if this fixes the issue?
If it’s still happening, is there any more information maybe shown in the maintenance mode? When exactly is it happening? On any request, or only when you few specific type of pages in the admin?
Hi @ofmarconi
yes this is possible.
First you should go in the WP Admin dashboard to “Matomo Analytics -> Settings” and there as part of the tracking settings you can enable “User ID Tracking”.
Once this is done, the “User” report will eventually start showing some data see for example this report: https://demo.matomo.cloud/index.php?module=CoreHome&action=index&idSite=1&period=day&date=yesterday#?idSite=1&period=month&date=2020-11-13&segment=&category=General_Visitors&subcategory=UserId_UserReportTitle
It’s in the Matomo Reporting under “Visitors -> User IDs”. When you hover a user, you will see an icon appear called “View visitor profile”. You can then see every single action this visitor/user ever hook.
An alternative would be to use a segment (might be bit more complicated). A guide for segmentation is in https://matomo.org/docs/segmentation/ and there you could create a segment like shown in this example screenshot: https://ibb.co/VBH5y0p . I wouldn’t really recommend a segment though as usually the other way is bit easier.
Thanks @angiepunkt do you maybe have the option
MATOMO_SAFE_MODEenabled in yourwp-config.php?thanks @angiepunkt . Just to make sure I understand it right: What do you mean exactly by “troubleshooting mode”? Do you see any kind of error message?
Hi @angiepunkt hope you’re well. Have you maybe had a chance to see if re-uploading the plugin solved this issue?
Hi @tomasrisbergsilentse have you had a chance to look at my previous comment? Is this still an issue for you?
Hi @shawfactor I’ll close this for now as I haven’t heard from you and I’m assuming this worked for you. Let me know if that’s not the case and I’ll be happy to follow up.
@kirstenosa have you had a chance to check out my previous comment? Does this work for you?
@zyfihx developer from the other Matomo plugin here. I don’t think it’s possible to use both together as there’s no token auth which may be needed. BTW did you know on the Matomo -> Summary page you can pin widgets to the dashboard? We’re still missing some graphs though etc.
Hi @volkhardv doing very well here and hoping you are too 🙂
We’re planning to release Matomo 4 in about 2 weeks. I’ll then wait likely for one more week in case there are any issues with this new major release before releasing this update here. So roughly 3 weeks. I hope this helps 🙂
Thanks @angiepunkt
Any chance you could maybe try to re-install the plugin? I’m meaning not just re-activating but completely uninstalling it and then installing it again from scratch. This file should be included in our plugin and it seems like a file was not created that should have been created when WordPress was installing the plugin.
I can definitely reproduce it using the translation feature. As it’s really low < 0.01% I’m quite certain this is what is happening.
> Would different pages with the same title show up as a single entry in this report?
Yes. Different pages with different URLs but the same title would appear as one page in the page titles report.
BTW if you wanted to learn more about the visitors that visited these translated pages there is the “segmented visits log” feature when you hover a page title see https://ibb.co/bWcTJ2x You can then see where they come from, how they navigated through your website and every action they took. This might give also more insights into what is happening.
@saowp thank you for sending the system report. I’ve read the link you are referring to but would have expected this applies only to the titles in the search results page but not to the page title when actually viewing the page?
What could happen though is that people maybe use “Translation” feature in a browser and the page title gets translated maybe? In this case there wouldn’t be anything that we could do AFAIK. What percentage would you say have translated page titles?