Tim Moore
Forum Replies Created
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I’ve reported this to our engineers. Thanks for letting us know and sorry for the inconvenience. I’ll get back to you as soon as I have more information.
There is no built-in method to print a report of the stats.
What exactly happens for you in widgets?
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack Carousel not workingAre you using WordPress’s
[gallery]shortcode and inserting galleries in the manner described here:http://en.support.wordpress.com/images/gallery/#adding-a-gallery
Try steps 1 and 2 at http://jetpack.me/troubleshooting/troubleshooting-tips/ to see if there is a plugin or theme conflict.
Also try and clear your browser cache.
Are you getting any specific errors in Chrome’s debug console?
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack Carousel not workingIt doesn’t look like Jetpack is connected to WordPress.com. Have you done that?
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] typo on changelogThanks for letting us know.
Couldn’t resolve host ‘jetpack.wordpress.com’
This usually means your server is blocking outgoing connections. Do you have command line access to your server? If not, you’ll need to contact your host to find out what is going on.
Could you try disconnecting/reconnecting Jetpack? If you continue to have trouble, please get in touch with us at support@jetpack.me
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jet Pack gone after uploadYou should log in via FTP to your web host and delete the folder /data/26/2/35/101/2687264/user/2951196/htdocs/WordPress/wp-content/plugins/jetpack/
Once you do that, try installing Jetpack again from your Dashboard.
This’ll be fixed in the next release of Jetpack. Thanks!
You can deactivate just the stats by going to the Jetpack menu, clicking on Learn More by the Stats module, then clicking Deactivate.
What is broken when you have Stats active?
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Lost stats and subscribersPlease contact our support team (support@jetpack.me).
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Footer and SidebarTry steps one and two here: http://jetpack.me/troubleshooting/troubleshooting-tips/
If you are still having issues, please let me know.
Please contact our support team (support@jetpack.me).