When I attempt to connect the WordPress iOS app to my site, I’m not able to access my site stats. Instead, I see this message:
You are not a member of this site.
If you have just installed the WordPress.com Stats plugin, this error probably appeared because the API key entered in the plugin belongs to a different WordPress.com user account.
The owner of the API key must visit this site’s stats page to grant access.
You are logged into WordPress.com as accountname. To switch accounts, log out.
I’m definitely using the same WordPress.com account in the app that I used when setting up Jetpack.
I’ve tried looking on WordPress.com, and also on the Jetpack Stats settings on my own site, and I can’t find any place to “grant access”. How do I “grant access” so that the stats function properly on the iOS app?
This site is a sub-domain sub-site of a Multisite installation. The primary site of this installation uses the same WordPress.com username, and the stats DO work properly for the mobile app.
This is also a problem for other admins of the site using the Android app.
The stats had been working for me before, but I’m not sure at what point they stopped working.
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