storeapps

Hi,

Could you please make sure that you are using the latest version of the Smart Manager plugin [i.e. v5.34.0]

Further, could you please try to create a test product using ‘WooCommerce > Products’ and then try to reproduce the issue using the same.

Lastly, if still the issue persists, request you to kindly get back to us with detailed steps to reproduce the issue with help of screenshots or screengrab video for the same. You can simply upload the screenshots or screengrab video on any file sharing site and simply get back to us with a link to access the same so that we can try to investigate the issue and help you in a better way.

Hi there,

Sorry, currently there is no support for using any kind of variables like ‘%PRODUCT_TITLE%’ in the bulk edit functionality.

I have taken note of the same as a valuable suggestion and will update you once we plan to include the same in the future versions.

P.S. This forum is only for Smart Manager Lite (the free version of the plugin) related queries. For any queries related to the Pro version, request you to contact us from here.

Hi there,

Sorry for the delay in getting back to you.

We are unable to access the screenshot attached by you. Could you please reshare the same.

Additionally, here’s something that will help:
– Install the free plugin Health Check & Troubleshooting on your site – this plugin is developed by the WordPress.org team and is pretty good at diagnosing problems in such situations.
– Once the health check plugin is installed, keep only WooCommerce and Offermative plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
– Here’s a nice article that explains this process.
Reply to this thread and share your findings with us… Were you able to reproduce the issue? What were the exact steps?
If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem

Hi there,

First of all, thank you for your kind words for the Smart Manager plugin.

With regards to the issue faced by you, would like to update you that internally Smart Manager plugin does use WordPress functions to process any updates.

So, if your custom plugin for registering stock changes is hooked to correct actions & filters then it should be able to register the changes when updates are done using the Smart Manager plugin.

Further, alternatively, as pointed out by you, yes you can surely use a combination of both Smart Manager & WooCommerce Stock Manager plugins to achieve the result as desired by you.

Lastly, would like to update you that we do have plans to add some kind of logging for product stock changes in future versions of the Smart Manager plugin and will surely keep yiou updated about it.

Hi Nazreen,

I do understand your concerns.

Sorry, currently Smart Manager plugin does not store any kind of activity log of any actions done using the Smart Manager plugin.

Hi,

With regards to enabling/disabling a product variation using Smart Manager, you can inline edit the ‘Status’ field for the specific variation to

– ‘Private’ => if you want to set ‘Enabled’ option as false
– ‘Publish’ => if you want to set ‘Enabled’ option as true

Request you to kindly have a check and do let me know if that solves your issue.

Hi there,

We do understand your concerns.

We did check the error logs submitted by you on WooCommerce WordPress support forums and the logs are pointing towards an error related to woocommerce-blocks, however, in the Smart Manager plugin, we do not have any functionality using the same woocommerce-blocks related code.

Further, as the issue seems specific to your site, request you to kindly reach out to us from here along with a short description of the issue and we would assist you with the same.