Health Check & Troubleshooting


This plugin will perform a number of checks on your WordPress install to detect common configuration errors and known issues.

It currently checks your PHP and MySQL versions, some extensions which are needed or may improve WordPress, and that the services are accessible to you.

The debug section, which allows you to gather information about your WordPress and server configuration that you may easily share with support representatives for themes, plugins or on the official support forums.

Troubleshooting allows you to have a vanilla WordPress session, where all plugins are disabled, and a default theme is used, but only for your user.

For a more extensive example of how to efficiently use the Health Check plugin, check out the support team handbook page about this plugin.

In the future we may introduce more checks, and welcome feedback both through the forums, and the GitHub project page.


  • The health check screen after the automated tests have gone over the system.
  • The debug information, with the copy and paste field expanded.
  • The generic PHP information tab, when more detailed information is required.


I am unable to access my site after enabling troubleshooting

If you should find your self stuck in Troubleshooting Mode for any reason, you can easily disable it by clearing your cookies.

Are you unfamiliar with how to clear your cookies? No worries, you may also close all your browser windows, or perform a computer restart and it will clear this specific cookie automatically.


Experience this plugin in alignment with other recent one star reviews…

Recent experience with this plugin pretty much similar as other recent one star reviews…

I pulled it off all my sites recently because it crashed 2 different sites that were having similar problems, when I tried to use the troubleshooting mode… Fortunately I didn’t loose any thing, though it was a bit back and forth, changing plugin’s folder name in the plugin directory just to get back in, then restoring its name with fingers crossed, so I could get the plugin deactivated normally and gone, this because I wanted it gone in as many ways as possible…

Because I saw it was updated recently I thought I’d try it again with a new issue I and others are experiencing between the Yoast plugin and Divi and wondering if another plugin was mixing in…

This time installing Health Check and going to it found it hung up in getting information into its configuration area, with all the areas for the data merely circling little wheels, on and on and on … Just trying to get out of the page and to the dashboard was scary, taking forever and a couple tries… And then tried to give it another chance and went back in, but same situation and same iffy getting back out to the dashboard…

Then deactivating took a while… And then deleting hung and hung, and finally in trying to get back to the dashboard there was a 500 server error… closed the tab, went to the backend fresh in a new tab without problem… Went to plugins, hit delete and it deleted normally… Yay…

I don’t have the time or energy to try to debug this plugin, the issue I wanted to use it for is what needs my attention…

I’ll offer I use the Divi theme on all my sites, in case that is helpful… I also tend to use a lot of plugins, well supported and updated ones I am experienced with and confident in…

Kind regards…

Great plugin!!!

It does exactly what it says and more. This plugin is helping me maintain and make sure my sites are up to date and more. It also keeps my mind at ease 😉

Thank you very much.

Very useful, excellent, thanks!

Doing daily or weekly maintenance on 50+ sites, this plugin helps a lot and saves time.

It does nothing initially (installing it). It checks the quality of the installation and warns of something is not so good or missing, when used.

It lets you do advanced troubleshooting, like by deactivating (temporarily) every plugin too see which is causing trouble or malfunction.

It has evolved a lot since initial release. Now very stable and working perfectly.

Five stars, definitely!

Solid plugin

As someone who does WordPress support on a weekly basis, this plugin provides a lot of good information for debugging and troubleshooting, stuff that I would be looking at for support tickets.

I can see and understand the “Troubleshooting” mode being potentially hit or miss, but much of that is also because of the huge variety of server setups and theme/plugin combinations that can be made. I trust that the developers strive, to the best of their ability, to prevent “white screen of death” instances and Internal Server Errors.

useless piece of trash

Thanks a lot… 🙁

I thought this to be a good tool to check your WordPress installation and NOT a tool that will force you reinstall WordPress. Useless piece of trash

Read all 54 reviews

Contributors & Developers

“Health Check & Troubleshooting” is open source software. The following people have contributed to this plugin.


“Health Check & Troubleshooting” has been translated into 15 locales. Thank you to the translators for their contributions.

Translate “Health Check & Troubleshooting” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.


v 1.2.0

  • Changed plugin name, it now better describes the plugins two primary purposes.
  • Changed the Health Check tab, it’s now named Site Status, as we used the old name too many places and it was confusing.
  • Site status tests now run asynchronously, making the page load much faster.
  • The HTTPS tests now also check your Site URL settings to make sure they are following recommended best practices.
  • Fixed a warning preventing plugin names from displaying on the front-end in some cases.
  • Fixed an issue where you might get a 500 error if you tried using Troubleshooting Mode while using a child theme.
  • Automatically disable/enable a plugin or theme in Troubleshooting Mode if they are detected to cause errors.
  • Introduce a new dashboard widget during Troubleshooting Mode (and a simplified version on the plugins screen) to better explain what is going on, and make available actions more discoverable than the admin menu is.
  • Some text improvements throughout the plugin.
  • When loopback tests fail, we previously tested all plugins at once, for sites that have many plugins this may fail as the request times out. We now test one plugin at a time to avoid this, while also showing more information at the tests are running to the end user.