storeapps

@mmikolas,

We’re really sorry for the frustration you’ve experienced.

To clarify, we usually don’t ask for purchase details with every support request. However, since your issue seemed to be related to a feature that’s only available in the Smart Manager Pro version (the paid version), we asked for license verification as part of our standard process.

We also shared an alternative solution shortly after. Could you please check it out and give it a try? Let us know if it works for you.

We hope this helps, and feel free to reach out if you have any other questions.

@pahasara

We have released a new update to the plugin i.e., v3.1.0 which consists of a fix for the ‘Stock Manager page loading blank screen on WordPress 6.6+’ along with other important updates and fixes.

Request you to update the plugin to the latest version and let us know your views.

I can not change the stock from stock manager.

Are you referring to update for ‘Stock’ column not working? If yes, then ideally it should work properly.  As the issue seems specific to your site, we’ll need to isolate what’s really causing this problem.

Here’s something that will help:

As the issue seems specific to your site, we’ll need to isolate what’s really causing this problem. Here’s something that will help:

• Install a free theme like Twenty Twenty or Storefront but do not activate/switch your current theme
• Install the free plugin Health Check & Troubleshooting on your site – this plugin is developed by the WordPress.org team and is pretty good at diagnosing problems in such situations.
• Once the health check plugin is installed, keep only WooCommerce and Stock Manager for WooCommerce plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
• Here’s a nice article that explains this process.
• Reply to this same email and share your findings with us… Were you able to reproduce the issue? What were the exact steps?
• If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem

Please check the above steps and let us know your views.

 In the FAQ section there’s a notice that says “add screen option but when i click the screen option in the stock manager i don’t get a drop down menu to add or remove anything.

Are you referring to show/hide some columns in the Stock Manager page? If yes, then it should be working fine. Please check with ‘Health Check’ plugin to troubleshoot the issue as suggested above.

@stehled @buckyballs2 @amepro

We have released a new update to the plugin i.e., v3.1.0 which consists of a fix for the ‘Stock Manager page loading blank screen on WordPress 6.6+’ along with other important updates and fixes.

Request you to update the plugin to the latest version and let us know your views.

@lillianind24

Recently I’m facing a problem where when creating an attribute and several values ​​for it, if I save my product and then need to make some change to it again, the information filled in the attribute disappears from the product and we need to keep adding it every time a product is changed.

Could you please clarify if the issue also occurs when editing products using the default WooCommerce method (i.e., WooCommerce > Products)? Ideally, the Smart Manager plugin should not interfere with this process. To confirm, please try to reproduce the issue with the Smart Manager plugin deactivated and let me know the results.

@rolfhuiber,

Sorry for the delay in getting back to you, and we apologize for the inconvenience you’ve experienced. As checked, we couldn’t replicate the ‘Catalog Visibility’ field showing incorrect data for product variations issue in the latest version [i.e., v8.38.0].

Are you facing this issue every time or in any particular cases? Could you please get back to us with the exact steps to replicate the issue with the help of a screengrab video (refer to) as we tried with multiple cases?

@alaid,

As checked, the warning messages are related to PHP v8.0.0. But, it will not affect the plugin functionality in any way.

Stock Manager for WooCommerce plugin is not compatible with the PHP v8.0.0. However, we have taken note of it and will keep you posted.

@wpiseasie ,

Glad to hear that you’re loving the plugin!

You only need to list the products in the CSV file that you want to manage or modify. Products not included in the file won’t be affected, so you don’t have to worry about them being set to out of stock.