storeapps

@albertcanals

Thank you for your kind words.

Please update Smart Manager plugin to the latest version [v6.0.0] if you haven’t already and then have a check. Let us know if it works after that.

If the issue still persists, then we’ll need to isolate what’s really causing this problem. Here’s something that will help:

• Install a free theme like Twenty Twenty or Storefront but do not activate/switch your current theme
• Install the free plugin Health Check & Troubleshooting
  on your site – this plugin is developed by the WordPress.org team and is pretty good at diagnosing problems in such situations.
• Once the health check plugin is installed, keep only WooCommerce and Smart Manager plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
• Here’s a nice article that explains this process.
• If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem

Do try the above steps and let us know your views.

Hi,

Sorry for the inconvenience caused.

Please update Stock Manager for WooCommerce plugin to the latest version if you haven’t already and then have a check. Let us know if it works after that.

If the issue still persists, then we’ll need to isolate what’s really causing this problem. Here’s something that will help:

• Install a free theme like Twenty Twenty or Storefront but do not activate/switch your current theme
• Install the free plugin Health Check & Troubleshooting
  on your site – this plugin is developed by the WordPress.org team and is pretty good at diagnosing problems in such situations.
• Once the health check plugin is installed, keep only WooCommerce and Stock Manager for WooCommerce plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
• Here’s a nice article that explains this process.
• If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem`

Do try the above steps and let us know your views.

Hi,

Sorry for the inconvenience caused.

Please update Stock Manager for WooCommerce plugin to the latest version if you haven’t already and then have a check. Let us know if it works after that.

If the issue still persists, then we’ll need to isolate what’s really causing this problem. Here’s something that will help:

• Install a free theme like Twenty Twenty or Storefront but do not activate/switch your current theme
• Install the free plugin Health Check & Troubleshooting
  on your site – this plugin is developed by the WordPress.org team and is pretty good at diagnosing problems in such situations.
• Once the health check plugin is installed, keep only WooCommerce and Stock Manager for WooCommerce plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
• Here’s a nice article that explains this process.
• If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem`

Do try the above steps and let us know your views.

• This reply was modified 4 years, 1 month ago by storeapps.
• This reply was modified 4 years, 1 month ago by storeapps.

@jmargel

Would like to update you that Smart Manager internally does use WordPress and WooCommerce functions itself for updating the products, so if the ‘WC Product Stock Alert’ is using correct hooks the email should trigger.

However, as you are facing an issue, could you please try to create a test product using ‘WooCommerce > Products’ and then try to reproduce the Smart Manager plugin issue using the same and do let me know your views.

Also, to find the exact cause of the issue, here’s something that will help:

• Install a free theme like Twenty Twenty or Storefront but do not activate/switch your current theme
• Install the free plugin Health Check & Troubleshooting
  on your site – this plugin is developed by the WordPress.org team and is pretty good at diagnosing problems in such situations.
• Once the health check plugin is installed, keep only WooCommerce, WC Product Stock Alert and Smart Manager for WooCommerce plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
• Here’s a nice article that explains this process.
• If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem and then let us know your views simply in a comment here

Hi @pars0097 @saratajan ,

Sorry, currently using the WooCommerce Stock Manager plugin, the above requested functionalities are not possible. However, we have made a note of the same and will surely update you once we have added support for it.

Further, you can also have a check with our other best store management plugin – Smart Manager, using which you can manage any custom field for any custom post type.

Click here to have a check with the Smart Manager plugin functionality and do let us know your views.

• This reply was modified 4 years, 2 months ago by storeapps.
• This reply was modified 4 years, 2 months ago by Steven Stern (sterndata).

Hi there,

Sorry, as of now the result desired by you will not be possible using Smart Manager plugin.

Hi,

We do understand.

Yes, we will surely update you once the new plugin version with the improvements is released.

But as of now, just curious as of now, with the temporary workaround could you please let us know what exactly is not working so that we can suggest some more alternatives to keep things moving.

Hi,

As per the issue faced by you, could you please try to create a test product using ‘WooCommerce > Products’ and then try to reproduce the issue using the same and do let us know your views.

Further, we’ll need to isolate what’s really causing this problem. Here’s something that will help:

• Install a free theme like Twenty Twenty or Storefront but do not activate/switch your current theme
• Install the free plugin Health Check & Troubleshooting on your site – this plugin is developed by the WordPress.org team and is pretty good at diagnosing problems in such situations.
• Once the health check plugin is installed, keep only WooCommerce and Smart Manager plugins active for the admin side and try to reproduce the issue you reported. Make sure to do this only for the admin side – that way visitors to your site won’t be affected.
• Here’s a nice article that explains this process.
• If the issue does not occur, it means the problem is with some other plugin. You may try activating/deactivating a combination of plugins to figure out exactly what causes the problem`

Do try the above steps and let us know your views.