Sol J. a11n
Forum Replies Created
-
Forum: Plugins
In reply to: [Amazon Pay for WooCommerce] Fatal errorHi there @shovonboshak
I watched the video, and found the error log:
Fatal error: Uncaught Exception: Unable to load file in /file-path/woocommerce-gateway-amazon_____and that’s related to the secret key being missing.But version 2.0.2 should have fixed the issues related to missing keys after the update from old version as we see from the changelog:
= 2.0.2 - 2021-05-26 = * Fix - Issue that caused secret key from pre v2 to be lost after migrating to v2. * Add - Allow recovery of v1 secret key if lost during migration to v2.We can look into it again later, but for now, could you please complete what my colleague suggested before?
Conflict Test:
Use health check to deactivate all plugins except WooCommerce, and activate again the Amazon pay plugin. If nothing happens, you can activate one by one all the others plugins until you found the one is having a conflict with Amazon Pay.
For more detailed instructions to do conflict tests, check out How to test for plugin and theme conflicts
Please let us know how that goes.
Forum: Plugins
In reply to: [Meta for WooCommerce] CAN’T CONNECT WOOCOMMERCE FOR FACEBOOKHi @yossitk
Thanks for sharing the status report!
Let’s step back a bit, in your initial screenshot I saw that the redirection was going to
http://wc-connect-test.skyverge.com/.That’s really odd!
This plugin was before maintained by SkyVerge. But now it’s no longer.
It appears that some old connection data from the old version of the plugin might still be stored.
Therefore, it seems that you need to really clear the old connection data.
Please do the following to clear any old connection data:
- I saw your PHP time limit value is 90, could you please increase it to 300 to ensure product sync work properly when you’re using the plugin, here’s a helpful guide to increasing it:
How to Increase PHP Time Limit for a WordPress Site - Clear WooCommerce transient data, it’s cached data that we want to clear to ensure it’s not interfering with a proper product sync, you can do that by going here WP Admin > WooCommerce > Status > Tools > WooCommerce transients > Click – Clear Transients (Button on right)
Navigate to your WordPress options page https://yourwebsite.com/wp-admin/options.php and then please clear the value for the following fields:wc_facebook_access_token wc_facebook_external_business_id wc_facebook_system_user_id wc_facebook_business_manager_id wc_facebook_commerce_merchant_settings_id wc_facebook_merchant_access_token wc_facebook_product_catalog_id wc_facebook_page_access_token wc_facebook_page_id wc_facebook_pixel_id - Navigate to Marketing > Facebook, click Get Started to re-connect to your Facebook Business Manager, select the assets for Facebook Page, Pixel, and Catalog.
Let me know how it goes!
Forum: Plugins
In reply to: [Meta for WooCommerce] Can’t connect with FB PluingHi there @diegoxntvo
I assume that you had a connection before using the old version of Facebook for WooCommerce?
It seems that you need to really clear the old connection data.
Please do the following to clear any old connection data:
- Clear WooCommerce transient data, it’s cached data that we want to clear to ensure it’s not interfering with a proper product sync, you can do that by going here WP Admin > WooCommerce > Status > Tools > WooCommerce transients > Click – Clear Transients (Button on right)
- Navigate to your WordPress options page
https://yourwebsite.com/wp-admin/options.phpand then please clear the value for the following fields:wc_facebook_access_token wc_facebook_external_business_id wc_facebook_system_user_id wc_facebook_business_manager_id wc_facebook_commerce_merchant_settings_id wc_facebook_merchant_access_token wc_facebook_product_catalog_id wc_facebook_page_access_token wc_facebook_page_id wc_facebook_pixel_id - Navigate to Marketing > Facebook, click Get Started to re-connect to your Facebook Business Manager, select the assets for Facebook Page, Pixel, and Catalog.
Let me know how it goes!
Forum: Plugins
In reply to: [WooCommerce] Checkout page doesn’t show payment methodsHi there
You’re very much welcome!
Ah glad you found it!
Yes please reach out to the author of LearnPress about this issue.
Hi there Demian @demian85
That’s pretty odd!
So are you saying that the problem you have almost with all types of cards, is that when you’re running on the live mode or testing mode?
I would strongly suggest you to run through the Setup and Configuration carefully.
And then you can try to switch to testing mode first, before going live, and make some test orders with Stripe test cards. If the test mode is okay, feel free to test orders on live mode say with $1 priced products.
Also, if you’re still facing the issue. You can try a full conflict test, here is the guide to do that: How to Test for Plugin and Theme Conflicts
I hope that helps!
Forum: Plugins
In reply to: [Meta for WooCommerce] ViewContent event not firing on product pagesHi @cuberogroup
It’s very odd, I did check your product pages and ViewContent doesn’t get fired.
I need to check two items to understand better your setup:
1) System Status
Could you please send me a copy of your site’s System Status? You can find it via WP Admin > WooCommerce > Status. Select
“Get system report”and then“Copy for support”. Once you’ve done that, you can paste into https://gist.github.com/ and share the URL here.2) Facebook for WooCommerce logs
Could you please share two of the Facebook for WooCommerce logs? Please navigate to WP Admin → WooCommerce → Status → Logs, and then select the log that starts with
facebook_for_woocommercefollowed by dates.You can paste the log https://gist.github.com/ and the share the URL here as well
Look forward to your reply.
Forum: Plugins
In reply to: [WooCommerce Square] Business Locations Not Showing (Square)After looking at this, looks like this may be my issue:
Remote Post: ❌ wp_remote_post() failed. Contact your hosting provider.
Remote Get: ❌ wp_remote_get() failed. Contact your hosting provider.That’s indeed looking like the culprit 🙁
I found a relevant solution here, could you please try to clear WooCommerce transient data?
You can navigate to: WP Admin > WooCommerce > Status > Tools > WooCommerce transients, then Click – Clear Transients (Button on right).
If that still doesn’t resolve the issue, then please indeed contact your hosting provider.
Let me know how it goes!
Forum: Plugins
In reply to: [WooCommerce] Override WooCoomerce elements in Visual ComposerHi @arbremojo
I think we’re close to being on the same page, so you want to display the price without tax, is the EURO 14.95, a price including tax or not?
Most possibly you will need to check your Tax setup.
Could you please take the screenshots of the following, and share with me:
1) Your tax setup as found here: WooCommerce > Settings > Tax
2) Your product tax setup, sample screenshot is https://d.pr/i/FN7Ctc
I recommend https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL here.
Look forward to your reply.
Forum: Plugins
In reply to: [WooCommerce] Import images via wc api ssl certificate problemHi @ripa01
Alternatively i could download images in local, but there is a way to upload them directly via wc api?
As far as I am aware the images should online accessible through the Internet if you want to upload them, so local images, I am not sure if that will work.
Please refer to our API documentation.
I hope that helps!
Forum: Plugins
In reply to: [Amazon Pay for WooCommerce] Fatal error cause when input the API settingHi Cory @lmn40227
That’s really odd 🙁
Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here?
For privacy reasons, feel free to paste the text on https://gist.github.com/ and then copy the URL here.
I hope that helps!
Forum: Plugins
In reply to: [WooCommerce Square] Business Locations Not Showing (Square)Hi there @dustinw
In order for us to understand better your WooCommerce setup, could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here, or for privacy reasons you can paste on https://gist.github.com/, then copy the URL here.
We can progress again from there.
I hope that helps!
Forum: Plugins
In reply to: [WooCommerce] Checkout page doesn’t show payment methodsHi there @smartmaker
I would strongly recommend you to do a complete conflict test.
Please follow all the steps below to determine if the issue is being caused by a theme and/or plugin:
1. Temporarily switch your theme back to the Storefront or TwentyNinteen Theme and check if the issue is solved.
2. If the issue persists, disable all plugins except for WooCommerce and the payment method plugins (if it’s not part of the built-in payment methods) and check if the issue is solved.
4. If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.
I hope that helps!
Forum: Plugins
In reply to: [WooCommerce] Import images via wc api ssl certificate problemHi there @ripa01
It appears that the SSL certificate of the site, you’re trying to get the data from, could not be verified
Most likely you will need to contact the host of the site to resolve the issue. Here is a similar issue being discussed and how to resolve it.
I believe that gives you the right direction!
If you have any other questions, do not hesitate to let us know!
Forum: Plugins
In reply to: [WooCommerce] Checkout page doesn’t show payment methodsHi there @smartmaker
That’s really odd!
I checked your site and indeed the payment method isn’t there anymore.
Could it be because I installed the plugin what edits the fields of checkout form, including billing field?
Indeed, that’s really possible.
So you just installed a plugin that can modify checkout form? If so, I suggest you to deactivate it and see if the checkout form now works back to normal like before.
Look forward to your reply.
Forum: Plugins
In reply to: [WooCommerce] Override WooCoomerce elements in Visual ComposerHi there @arbremojo
Sorry for making you go back and forth here.
An excerpt from the VC support:
Our existing cart element only calls the woo-commerce cart shortcode while it’s output is handled by woo-commerce itself. If you are looking to modify any output of it, then you should modify the woo-commerce shortcode itself.
Could you please clarify what element you want to change the output in regards to the Add to cart element?
It’s going to be helpful if you take a screenshot of the element, and then make a caption, like what part of the element you want to modify/change?
I recommend https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL here.
Look forward to your reply.
- I saw your PHP time limit value is 90, could you please increase it to 300 to ensure product sync work properly when you’re using the plugin, here’s a helpful guide to increasing it: