Sol J. a11n

Hi @aussiesitebuilder

I hope you’re well and thanks for the question!

Im having a problem where on the check out page the stripe credit card details cannot be entered. I have read through most of the notes and deactivated and deleted the paypal plug in but the problem remains.

I checked your checkout just now, and I could see the issue where credit card number file isn’t fillable.

Link to image: https://d.pr/i/mylRbN

Next Steps

This kind of problem is usually caused by a conflict with your theme or with another plugin.
 
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

I hope that helps!

Let me know once you have done a conflict test!

Hi @tsheridan

Thanks for sharing the site status report.

I couldn’t really find something that’s really suspicious related to the issue.

It appears to be more complicated that I thought.

Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.

Hi @umutusu

Thanks for your question!

`I’m using fast velocity minify, Redis object cache by Till Kruss and FastCGI cache on my website.
If I’m not wrong, FastCGI is not caching WooCommerce dynamic pages (cart, checkout and my account). I also tried to confirm this. But it is caching product pages. And I just realized that there’s a dynamic object on a product page: stock numbers (X number in stock, out of stock, etc.).
And I tried to see if stock numbers are changing with 2 different browsers (and in private mode): they are not changing!
Do you have any idea how to handle this? Preferably without excluding product pages from the FastCGI cache.
Because if a customer sees a product is in stock and when tries to add to the cart just so to realize it’s out of stock, is really bad. It could even be categorized as deceptive. (As if I’m luring them to the shop and hoping they are going to buy something else.)
I really would like to keep the product pages cached because I’m really happy with the speed of the website.
Hope you have a solution for this.`

First of all please ensure that Velocity Minify doesn’t cache the Cart and Checkout pages, please refer to this doc in regards to using cache with WooCommerce.

About the server side caching, I’d recommend to disable object caching, or you might want to double check with your hosting.

I hope that helps!

Hi @euroexporter

Thanks for your question.

`I am doing a order on my website using stripe payment but it keeps rejecting card payment and saying set in test mode need a test card. I checked in Strip and its showing its in live mode?

Any help on this matter appreciated

https://i.imgur.com/QkM0Xe3.jpg`

I checked your screenshot and it’s showing the error on the checkout page.

Could you please confirm your Stripe setting if the test mode is unchecked, and also the live keys are entered?

Please navigate to WP Admin > WooCommerce > Settings > Payments, click Stripe.

As an example here is the screenshot of my setting where test mode is enabled:

Link to image: https://d.pr/EaWzow

Please make sure that you uncheck the one in red box as shown above.

Let me know how it goes!

Hi there @tsakman

In my woocommerce shop i have several xml’s with many products.

Is it possible to see somehow the xml url of a product in admin area or the the original price of a product in xml if i change the price through wordpress?

As far as I am aware you can view it only once you’ve exported. By default it’s not possible with the WooCommerce core features.

I hope that helps!