Robert
Forum Replies Created
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Forum: Plugins
In reply to: [Smart Slider 3] Slider Resolution IssuesI think there might be a small misunderstanding here. So I looked through this a bit further, and on the homepage source I could not find any Smart Slider codes, so I believe you are having problems with Slider Revolution, just mistyped the topic title? Based on the screenshot you sent, it seems their slider cannot load because of those errors. So in this case I would rather advise you to contact them instead, and they should know why it doesn’t load, and help resolve it as well:
https://www.sliderrevolution.com/help-center/If you see the same problem with Smart Slider 3, then please send a link to the page where you see it with our slider, and we’ll help resolve that.
Forum: Plugins
In reply to: [Smart Slider 3] Slider Resolution IssuesHi @lrufai700
Your site didn’t load for me at all, so I could not check the slider.
Do you see any errors on the backend? Or everything seems to look normal visually, but nothing functions? In this case please open the developer console, and check the errors there:
https://smartslider.helpscoutdocs.com/article/1935-troubleshooting-with-your-browser#jserror
Please send a link to a screenshot that shows these errors.If all is fine on the backend (so you can edit, save etc.), but it does not get displayed on the frontend, then the problem is most likely related to a cache/optimization plugin. If you have any, please disable it for the time being, and check again. (I see WP Super Cache on your site via URL sandbox page source view)
If nothing shows up for our plugin on the backend, then I would first recommend deleting the plugin (this will not affect your sliders), and install it again, preferably through FTP:
https://smartslider.helpscoutdocs.com/article/2012-destination-folder-already-exists#solutionIf you prefer, you can also contact us here, if you don’t want to share links here publicly:
https://smartslider3.com/help/- This reply was modified 2 years, 1 month ago by Robert.
Forum: Plugins
In reply to: [Smart Slider 3] Layers missingIf someone else has a similar problem, in this case the problem was caused by LiteSpeed Cache. Disabling their Generate UCSS option resolved the issue.
Forum: Plugins
In reply to: [Smart Slider 3] Layers missingDo you see this problem on the frontend or the backend?
If you see it on the backend, then please send an export of your slider:
https://smartslider.helpscoutdocs.com/article/1728-export-import-slider
and if you do on the frontend, then please send a publicly available link to the page, so we can check it out.If you do not want to share either here publicly, you can also do so through our form:
https://smartslider3.com/contact-us/support/?topic=Publishing&publishing-group=Publishing-OtherForum: Plugins
In reply to: [Smart Slider 3] PHP bug in CacheImageHi @ewd910
Indeed that seems to be the case, so in this case please update this code part
if (!$h || strpos($h[0], '200') !== false) {to this
if (is_array($h) && strpos($h[0], '200') !== false) {And it should work as expected afterwards. We will also include this in the next Smart Slider update.
Forum: Plugins
In reply to: [Smart Slider 3] Extra button displayed when publishedHi @laksha2804
I believe the problem will be related to this:
https://smartslider.helpscoutdocs.com/article/1939-slider-preview-look-different#autop
So there is a plugin or your theme which has autop functions, so they add a bunch of p or br tags everywhere. In the documentation above you can find our solution suggestions as well.If that wouldn’t help, then please send a publicly available link to your website, and we’ll check it out. You can also contact us through our support system here if you don’t want to share it publicly:
https://smartslider3.com/help/Hi @startle9602
Based on your debugging, if the folders are not just examples here:
/wp-content/themes/theme/images//an_image.jpg
then your uploads folder path is changed. It is probably done in your wp-config.php file, like this:define('UPLOADS', 'wp-content/themes/theme/images/');When defining the UPLOADS folder you should not have a / character at the end, so the correct definition would look like this:
define('UPLOADS', 'wp-content/themes/theme/images');If this is truly the problem, then please adjust it, and afterwards the images in Smart Slider will have the correct paths as well. However, if you did not define the UPLOADS folder, then please contact us through our support form here:
https://smartslider3.com/contact-us/support/?topic=Conflict
And we’ll help figure out what is causing this problem.Hi @yememico
TikTok works fine in webview. This limitation, as far as we know it, is for Google (all devices) and Facebook (Android).
Forum: Plugins
In reply to: [Smart Slider 3] How many images can be displayed in a slider?Hi @influ
We don’t have a limit on the number of slides, so you can add as many slides to the slider as you like, but we usually don’t recommend many slides with lots of images for optimization purposes.
However, the “Minimal Logo Slider” template you mentioned is a premium template that is only available for the Pro version, so the settings available in the Pro version can change that. According to the forum rules:
https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products
we can only provide support for the Free version. So please contact us through our ticket system:
https://smartslider3.com/contact-us/support/
and we will tell you there which setting may cause the problem.Forum: Plugins
In reply to: [Nextend Social Login and Register] Preloader – removeThere is nothing to fix about that. The redirect happens in the popup, and once your website loads, the JavaScript code will close the popup and refresh the opener window. If your server and internet connection is fast, this happens pretty much instantly, so you shouldn’t even see anything about the blank page. So if you do see a blank page for an extended amount of time, that indicates that either your server or internet connection is slow. I checked on our Try page:
https://try-nextend-social-login.nextendweb.com/wp-login.php
and the login/redirect happens instantly, there is no blank page.And the redirection cannot happen in the background, as the entire protocol, thus the social login is based on this server -> provider -> server redirection.
Either way, if you prefer, you can contact us through our support form:
https://nextendweb.com/contact-us/nextend-social-login-support/
and let us know the URL to your website, and we’ll check if we can see anything wrong.Forum: Plugins
In reply to: [Nextend Social Login and Register] Preloader – removeThere is probably a cache plugin, server cache or full page cache, which is why your site is still serving the previous codes, and that is why you still see the loader. Clear all cache and then have a look again. ( Make sure that you have not only selected another value, but also saved the settings. )
And as for the blank page:
We make the social login via the Oauth2 protocol:
https://oauth.net/2/
this is a protocol based on back-and-forth redirection, and while your server is running the PHP codes, it is expected that a blank page may appear, and you can’t really do anything about it.
The only thing you could try is disabling the avatar storing in Nextend Social Login:
https://nextendweb.com/nextend-social-login-docs/global-settings-privacy/
Downloading and storing images is a slightly more resource-demanding process, so if you turn this off, it might speed things up a bit, but of course it doesn’t guarantee that you won’t see a blank page for a moment due to the reasons mentioned above.Forum: Plugins
In reply to: [Nextend Social Login and Register] Preloader – removeHi @tmora!
At the Global Settings -> General tab, with the “Redirect overlay” settings you can hide it:
https://nextendweb.com/nextend-social-login-docs/global-settings/#redirect-overlay
but we don’t really recommend the “No overlay” option, because if your server is slow, it may take time for the login to happen, and the elements would be clickable until then, for example, the user could navigate to another link, click the button repeatedly, etc.This overlay and the elements in it give feedback to the user that something is happening. If you don’t like the design, you can easily customize it with custom CSS according to your taste, just like how you did with the social buttons, (which is something we do not recommend either, as providers have strict guidelines on button designs. If you modify the design of the buttons, you ultimately violate these guidelines, so it is possible that your App will be blocked in the future. If this is the case, remove the custom CSS that you used to override the styles) however, please note that we cannot provide support for custom coding and styling.
If you don’t like the text itself, you can modify the text using the language files (even the English text with a custom English language file):
https://nextendweb.com/nextend-social-login-docs/translation/#translationHi @xroox!
We too register just plain WordPress accounts. So we register accounts the exact same way as WordPress does when you sign up through the traditional email form. Nextend Social Login provides an extra login/signup option, but won’t take away from already existing features. So you can have a traditional sign up form, and Nextend Social Login buttons on the same page.
Additionally, if you have already registered with an email address, then use Nextend Social Login to sign in, and the email address of the WordPress account matches with the email address of the social media account, then we will log you in to this WordPress account, and link the social media account to this WordPress account as well.
If you want a custom login page, then please note that by default we only display our social login buttons on the default login page of WordPress, so if you want to show the login buttons elsewhere, you can use our shortcode:
https://nextendweb.com/nextend-social-login-docs/usage/Forum: Plugins
In reply to: [Smart Slider 3] Draft slider preview not working properlyYes, that is correct. If you preview a slider with no published slides in it, there isn’t much to show, as there are no published slides, so we just use this placeholder. The preview just shows a display of what you would see on the frontend if you were to publish the slider on a page. So if you want to see a slide there, make sure that the given slide is published.
Forum: Plugins
In reply to: [Nextend Social Login and Register] Customize buttons – LoginHi @tmora!
Changing the color or the size are already changes that some providers do not allow at all, as they have the exact guidelines for the color, font, font size, background color, paddings to be used. In case you really want to change the design and risk your app getting disabled, then for CSS you do not need to search for a folder, you just need to check the buttons on a page where they are published (by default on the /wp-login.php page we will display the buttons for the enabled providers), then write your custom CSS based on the selector of the button, and use the !important rule if needed. Also, please note that we are unable to provide support for custom coding and problems that are the result of such custom coding.
Note: On the Buttons tab you can change some parts of the HTML of the given provider’s button:
https://nextendweb.com/nextend-social-login-docs/buttons/
Or if you want, you could make custom HTML buttons as well, all you need to do is add our link around your HTML, as you can see on the Usage tab for each of the providers:
https://nextendweb.com/nextend-social-login-docs/usage/
In this case it is important to mention that these links will be hard-coded, so they will not track our endpoints, so if our endpoint URL changes (for example the /wp-login.php slug changes, or you configure the OAuth redirect uri proxy page), you will need to update the links manually as well.