Robert
Forum Replies Created
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Forum: Plugins
In reply to: [Nextend Social Login and Register] will it support Apple IDYes, however the Apple provider is part of our Pro Addon, and on this forum we can only talk about non-commercial products due to the forum guidelines:
https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products
So if you have further questions about the Apple provider, please rather contact us through our support form:
https://nextendweb.com/contact-us/nextend-social-login-support/Hi @doctorbr
1.) Are you sure you cannot add a shortcode? I have just tried the Blocksy Theme and for me it works just fine. If it does not, then perhaps you have an old editor, in which case you could try simply writing the shortcode in the body.
[nextend_social_login provider="google" style="icon"]2.) We do not provide this option, but with some custom coding you could make it happen. Please note that we are unable to provide support for custom coding of any kind, but in our developer docs:
https://nextendweb.com/nextend-social-login-docs/backend-developer/
you will find actions that you can use to override certain logic, for example:nsl_loginWhich is fired whenever the user logs in.
So you just need to update the existing user’s first and last name based on the data from the provider instance, and also update the publicly displayed name.Forum: Plugins
In reply to: [Smart Slider 3] Smart Slider Mobile VisibilityThe problem there is caused by a huge padding set on the Elementor container, like you see on this screenshot:
https://www.dropbox.com/scl/fi/p50hhb8dfuz5vwe9ce8h4/padding.png?rlkey=s3t1xxdjzm702dx7vu12z1dce&st=3972kp9o&dl=0Additionally, there is a negative bottom (-100px) margin set on the container that holds your logo and mobile menu:
https://www.dropbox.com/scl/fi/qnhm7cae12me8ncekrsdc/margin.png?rlkey=87lbyukg89xiqpcvalcv1otzb&st=91a3mz82&dl=0And also there is a minimum height set for the container:
https://www.dropbox.com/scl/fi/513bol0xozworlozmash2/min-height.png?rlkey=p8e0v4n19111zxi4oui92um5k&st=wk3iy3ol&dl=0All of these combined causes the problem you see, so to fix this, you should adjust these settings in Elementor, and afterwards the slider should look great.
Forum: Plugins
In reply to: [Nextend Social Login and Register] Assign different WordPress rolesI am glad I could help. In this case I am going to mark this topic as resolved, but if you have further questions feel free to open a new topic or contact us directly here:
https://nextendweb.com/contact-us/nextend-social-login-support/Forum: Plugins
In reply to: [Nextend Social Login and Register] How to display Google One Tap pop-upI am sorry, our system is vastly different than what this would need, but it is on the to do list. One Tap and the traditional OAuth2 authentication work differently and will not necessarily return the same data. For this reason, we cannot promise anything for the time being. If we get there, we will investigate whether it is possible to implement this in our system so that it does not conflict with the traditional OAuth2 authentication.
Forum: Plugins
In reply to: [Nextend Social Login and Register] Assign different WordPress rolesHi @temasis
Yes, we try to automatically display the buttons of enabled providers on the WordPress default login and register page. If you don’t want this, you can turn it off on the Login form tab:
https://nextendweb.com/nextend-social-login-docs/global-settings-login-form/Forum: Plugins
In reply to: [Nextend Social Login and Register] How to display Google One Tap pop-upHi @doctorbr
Our implementation is for OAuth2:
https://developers.google.com/identity/protocols/oauth2
so that code and our plugin will have no connection to each other whatsoever. It may work separately if you set it up right, but it will not be connected to our plugin at all.Forum: Plugins
In reply to: [Nextend Social Login and Register] Assign different WordPress rolesHi @temasis
We register accounts with the default role set in WordPress ( WordPress > Settings > General > New User Default Role), or in the Pro Addon there is an option to select a different role for each provider. However, we do not have the option to register accounts with the same provider with different roles.
If you want something like this, you must solve it with custom coding, for which we cannot provide support. In our developer docs you can find an example code:
https://nextendweb.com/nextend-social-login-docs/backend-developer/#trackerdata
on how to use trackerdata to determine where the button was pressed. And based on this you can change the user role through the “nsl_register_new_user” action (you will find this action in the above documentation as well).If you have no developer experience, then I would rather recommend disabling registration with the social login using our “Membership” option on the General tab:
https://nextendweb.com/nextend-social-login-docs/global-settings/
And like that only existing accounts could link their social media account to their WordPress account, using the link and unlink buttons, which we display on the profile page by default, but you can also use the shortcode with the “link” and “unlink” parameters, like this:[nextend_social_login login="1" link="1" unlink="1"]to display it anywhere where you want.
Hi @cortinashd
The problem on your website is caused by a firewall ( probably ModSecurity ) that blocks requests when they contain certain strings, more specifically “.profile”:
With ModSecurity this is actually a very common problem, as they have this string on their black list, however one of the scopes that Google use:
also contains that “.profile” string, which means the OAuth requests of Google will be blocked.
You can actually reproduce this problem easily, even without Nextend Social Login. You just need to open the /wp-login.php page with the .profile string appearing in a GET parameters value, e.g.:
The request will be blocked and will return a 403 error. But if you make it no longer contain the blacklisted “.profile” string, e.g. you remove the last “e” character:
that will load the /wp-login.php page just fine.
So to fix the problem, you should get in touch with your host and ask them to disable the rule that causes the problem. They have an error log that contains all kinds of error messages, including the ones triggered by the firewall. And that should contain the rule ID that causes this error.
Once that rule is removed, the problem will no longer occur.
Forum: Plugins
In reply to: [Smart Slider 3] Smart Slider Sections Don’t Work On SafariHi @344kellogg
We looked at your website in Safari, but it worked fine for us. So please check these things:
- Please go with this link for your tests: https://www.fairmontschools.com/?1
because if there is a parameter in the URL, then WP Rocket does not run, and it is better to exclude it completely. - If you view your page in an incognito window, do you still see the problem? By default there are no browser extensions and sessions in an incognito window, so that is why it could work that way.
- Do you also see the problem in the Preview on the Smart Slider admin page? If not, check with the Health Check & Troubleshooting plugin, that if only Smart Slider is activated on your site, whether the sliders on the frontend are fine or not: https://smartslider.helpscoutdocs.com/article/2006-how-to-use-health-check-troubleshooting-plugin
If they are OK, you can narrow down the cause of the problem by following the documentation.
Additionally, there is a problem with the encoding of the video of the top slider and e.g. it doesn’t work in Firefox. With the help of this video and our documentation:
- https://www.youtube.com/watch?v=dJ8y-VlMNAo&ab_channel=ProgrammingKnowledge
- https://smartslider.helpscoutdocs.com/article/2070-how-to-encode-your-video-to-a-format-that-can-be-played-by-most-browsers
generate a new video file, and afterwards that should work as well.
Also, on this forum we can only provide support for the Free version of the plugin due to the forum guidelines. If you cannot seem to find the problem, then please rather contact us here:
https://smartslider3.com/contact-us/support/?topic=Publishing&publishing-group=Empty-spaceHi @azuborev
I saw you opened a support ticket as well about this problem, and I have just replied to that. So please check my response there, and if you would have further questions or problems, reply there so that we can deal with this problem in one place only.
Hi @aleclawley
We do not have an out-of-the-box solution for this, but with some custom coding you could make this happen. Please note that we are unable to provide support for custom coding, but in our developer docs here:
https://nextendweb.com/nextend-social-login-docs/backend-developer/#custom-fields
you can see how to ask for custom fields, verify them, and store them as user meta. You could use this to request the phone number before the registration process is finished.However, this of course does not prevent the user from just giving a fake phone number. Additionally, in the Pro version we have a similar feature you are looking for, but due to the forum guidelines we cannot discuss commercial products here, so if you are interested in hearing about that, or you have further questions, feel free to contact us through our ticket system here:
https://nextendweb.com/contact-us/nextend-social-login-support/Forum: Plugins
In reply to: [Nextend Social Login and Register] Google – Error 403: access_deniedHi @vrushalli22
What you are seeing is not the same error, the problem mentioned in this topic originally is on the side of the Google App, but yours is on your server.
The problem on your website is caused by a firewall ( probably ModSecurity ) that blocks requests when they contain certain strings, more specifically “.profile”:
With ModSecurity this is actually a very common problem, as they have this string on their black list, however one of the scopes that Google uses:
also contains that “.profile” string, which means the OAuth requests of Google will be blocked.
You can actually reproduce this problem easily, even without Nextend Social Login. You just need to open the /wp-login.php page with the .profile string appearing in a GET parameters value, e.g.:
- /wp-login.php?test=.profile
The request will be blocked and will return a 403 error. But if you make it no longer contain the blacklisted “.profile” string, e.g. you remove the last “e” character:
- /wp-login.php?test=.profil
that will load the /wp-login.php page just fine.
So to fix the problem, you should get in touch with your host and ask them to disable the rule that causes the problem. They have an error log that contains all kinds of error messages, including the ones triggered by the firewall. And that should contain the rule ID that causes this 403 error (sometimes 404).
Extra note: Please note that this topic has already been resolved, so if you would have a question or problem in the future, please open a new topic, or contact us directly here through our ticket system:
https://nextendweb.com/contact-us/nextend-social-login-support/Forum: Plugins
In reply to: [Smart Slider 3] Server Crashing with over 100% CPU usageHi @ddieguez
This error happens when due to a error/misconfiguration on the server, the ALTER or DROP database action cannot run:
https://smartslider.helpscoutdocs.com/article/1994-database-issues#duplicate
Unfortunately there isn’t anything on our end that can be done about this, so in this case I recommend contacting your host, and ask them to fix this problem for you.Forum: Plugins
In reply to: [Smart Slider 3] Schedule the display of a specific slide?Hi @lestexas60
In the Pro version we have an option to schedule slides based on a specific date, but on this forum we can only discuss topics related to the Free version according to the forum rules:
https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products
So if you want to know more about this, please contact us through our ticket system:
https://smartslider3.com/contact-us/support/
But you can also search for it in our documentation:
https://smartslider.helpscoutdocs.com/ - Please go with this link for your tests: https://www.fairmontschools.com/?1
