Robert
Forum Replies Created
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Forum: Plugins
In reply to: [Nextend Social Login and Register] Delete buttons from wp-admin loginHere is our documentation to what each option does:
https://nextendweb.com/nextend-social-login-docs/global-settings-login-form/
so you should disable the first “Login form” option, and not the “Embedded login form”.In case you did this, then please contact us via our ticket system:
https://nextendweb.com/contact-us/nextend-social-login-support/?topic=General
and we will try help you there.Forum: Plugins
In reply to: [Nextend Social Login and Register] Delete buttons from wp-admin loginHi @buneaavlad!
If you go to the Global Settings in Nextend Social Login, there you can find a tab called “Login Form” which contains the option for the default WordPress form. You can hide the buttons there.
Forum: Plugins
In reply to: [Nextend Social Login and Register] your API Server timing outHi @nicmare!
That request is sent because of the Pro Addon, it requests the data of the Pro Addon from our API, and on this forum we can only provide support for the Free version according to the forum guidelines:
https://wordpress.org/support/guidelines/#do-not-post-about-commercial-productsso please contact us through the ticket system:
https://nextendweb.com/contact-us/nextend-social-login-support/
and we will discuss this problem further there.Forum: Plugins
In reply to: [Smart Slider 3] Translate !Thank you for the offer, but we do not want to change our system currently. But I have written this up to the senior developer in case he changes his mind in the future.
Forum: Plugins
In reply to: [Smart Slider 3] Translate !We do not use WordPress’ solution because of the Pro version of our plugin. WordPress creates the translation files automatically and like this we cannot manage them manually. As a result, only the texts of the Free version are included, not the ones of the Pro version, so a lot of texts that we need are missing. So since we have one language file (for the Pro version), it is used in both the Pro and Free versions.
Forum: Plugins
In reply to: [Smart Slider 3] White border added to background imageHi @sinergyinaction!
It’s based on the “Slide background image fill” option: https://smartslider.helpscoutdocs.com/article/1809-slider-settings-slides
how your images look like in the slider. By default the “fill” option is used which will make the image as big as it needs to be to cover the whole slider. This means that if the slider and image ratios differ, the image will be cropped. Currently, you are probably using the “fit” mode, so that is why these extra spaces can appear. So you should set it back to “fill”, and that should solve the problem.If you would still have a problem after this, please send us a screenshot, but preferably an export of your slider:
https://smartslider.helpscoutdocs.com/article/1728-export-import-slider
through our form:
https://smartslider3.com/contact-us/support/?topic=Editing&editing-group=EditingForum: Plugins
In reply to: [Smart Slider 3] Translate !Hi @maahrokh!
If you want to translate the plugin itself, it goes like this:
https://smartslider.helpscoutdocs.com/article/1938-translationIf you want to translate the content of your plugin, then that is not up to us, but the plugin that makes your site multilingual. So in most cases for all the languages a separate slider must be built with the text that is already translated for the given language and publish the sliders individually.
But there is a plugin with which you can also translate the content of the slider (e.g. TranslatePress). You can find more information about this here:
https://smartslider.helpscoutdocs.com/article/1968-smart-slider-3-on-multilanguage-sitesForum: Plugins
In reply to: [Smart Slider 3] Radius border for sliderHi @alireza13850814!
In the Free version of the plugin, you can only do that by writing your own CSS code.
Forum: Plugins
In reply to: [Nextend Social Login and Register] Twitter Login ButtonHi @nextlevelg!
Your problem stems from the fact that your theme, not us, publishes those login buttons, because they have partial integration with our plugin. We advise you to replace these with our own code:
https://nextendweb.com/nextend-social-login-docs/flatsome-replacing-social-buttons/
and all login buttons should appear this way.Hi @diegomak!
We try to support older browsers, so we have codes that work in both old and modern browsers. These codes cannot negatively affect your website, even the pagespeed test puts it in the green “ok” category, so you can ignore this warning.
Forum: Plugins
In reply to: [Smart Slider 3] Responsive Sliders Not WorkingHi @karuna1!
If I see correctly, you are using the Editorskit page builder to hide/show the sliders in different views. Is this the feature that does not work after updating?
In the code, it seems that Editorskit adds classes to the Gutenberg elements so that this device-specific hiding happens, and I read that Gutenberg is the basis of this plugin. In one of the previous versions of WordPress, there was a Gutenberg bug, due to which we had to rewrite our code to display our sliders in all themes. As a result, we no longer render the sliders using the code provided by Gutenberg, but directly with our own code. Because of this, I think that the element that Gutenberg would make has disappeared, and because of this, Editorskit device-specific hiding does not work either. You should use the code recommended by our documentation instead:
https://smartslider.helpscoutdocs.com/article/1980-how-to-hide-the-slider-on-mobile#different-free
then like this the hide/show behavior of the sliders will work.Forum: Plugins
In reply to: [Smart Slider 3] Triggering to a particular sliderHi @sidhharth1202!
To achieve that, you could add an alias to your slider, then use this alias to switch to the needed slider/slide.
You can find our guide on this here:
https://smartslider.helpscoutdocs.com/article/1960-using-the-url-for-slide-switchingForum: Plugins
In reply to: [Smart Slider 3] Conflict with WP Grid BuilderHi @cosm44!
We have replied to you twice, once from our ticket system in 1 hour (Jun 2, 18:05), and again from my own email address on Jun 6 15:21 after you contacted us again that you have not received our reply.
So I suspect that you did not get our emails because of some filtering, or they ended up in your spam or promotions folder, and you forgot to check those.
Either way, I need you to whitelist our support email:
support@nextendweb.com
otherwise you will not get our replies.However please note that, on this forum we are not allowed to discuss topics connected to Smart Slider 3 Pro as per the official WordPress.org Forum guidelines:
But anyway, we don’t do the filtering by WP Grid Builder, so you have to debug it in the WP Grid Builder codes, so please contact them with this problem.
But I suspect an output buffering conflict, since:
- if I disabled Smart Slider 3 Pro, and I try the filtering on the linked page like that, then the AJAX response returns an object with the facets data – see image: https://imgur.com/WbWF7K5
- however if I enable Smart Slider 3 Pro in your plugins list, and I try the filtering like that, then the response will contain rather the HTML of the page: – see image: https://imgur.com/MF0cSbh
If they are interested, they can find our output buffer specific codes in these files (note these are the folders in the Free version, since as I mentioned above we can not provide support for the Pro version on this forum because of the forum guidelines ):
- wp-content/plugins/smart-slider-3/Nextend/WordPress/OutputBuffer.php
- wp-content/plugins/smart-slider-3/Nextend/Framework/WordPress/AssetInjector.php
If you have further questions, either write from another email where there is no such blocking, or whitelist our support email address as suggested.
Hi @sophiating2!
Are using WPML? If so, try adding the dynamic slide to your Spanish slider like this: https://smartslider.helpscoutdocs.com/article/1968-smart-slider-3-on-multilanguage-sites#wpml
Forum: Plugins
In reply to: [Smart Slider 3] Background images on new slides not loadingHi @tonimerc!
Upon further inspection it seems like the issue might be related to Jetpack Site Accelerator:
https://jetpack.com/support/site-accelerator/
which generates URLs like that.You should disable our “JetPack Photon Image Optimizer” option on the Optimize tab:
https://smartslider.helpscoutdocs.com/article/1801-slider-settings-optimize#other
and then the images would no longer come from the 400 error Jetpack URL, but from your page instead.