Robert
Forum Replies Created
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Forum: Plugins
In reply to: [Smart Slider 3] Draft slider preview not working properlyHi @claraelise!
I am not exactly sure what you mean under draft slider. Do you have a page where this is visible? We only display published slides/sliders, otherwise it shouldn’t even show up on the frontend. But for the image based layers, so like the Image layer:
https://smartslider.helpscoutdocs.com/article/1833-image-layer
Image area layer:
https://smartslider.helpscoutdocs.com/article/1849-image-area-layer
we show a placeholder image by default, which can be changed.Perhaps you mean that for the thumbnail you see this placeholder? In which case it will be related to this:
https://smartslider.helpscoutdocs.com/article/2037-thumbnail-shows-different-image-from-the-slide
If neither of these would help, then please provide more information about the exact problem.Forum: Plugins
In reply to: [Smart Slider 3] Main Slider suddenly it’s not displayingHi @ali2xja!
If you could send a link to the page where the problem is visible, then we could probably tell what’s wrong exactly.
I find it possible that you either published the same slider twice:
https://smartslider.helpscoutdocs.com/article/1744-limitations#same-slider-used-twice-or-more-in-the-same-page
Or you have an optimization plugin that messes one up.You can also get in touch with us here:
https://smartslider3.com/help/
if you do not want to publish a link to your website here.Forum: Plugins
In reply to: [Nextend Social Login and Register] Facebook disabled the app.Hi @sprintally!
We use the v13 version of the Graph API, but it will be deprecated soon (May 28, 2024), so we will update our codes accordingly by that time if needed.
In your case, you probably got the warning because here:
Facebook > App settings > Advanced > Upgrade API versions.
You have the v12 selectedFor now you should select v13 or newer and it should work. Once we have updated our codes to the latest version, we will let you know. Also thanks for letting us know of this problem.
Forum: Plugins
In reply to: [Nextend Social Login and Register] Google – Error 403: access_deniedHi @tmora!
I believe this error is because your Google App’s Publishing status is still in “Testing”. You should set this to “In production”. You can change this by going to the Google console:
https://console.developers.google.com/apis/
Make sure that the correct App is selected at the top, and then go to the “Oauth consent screen” menu on the left. There you will see the “Publishing status”.Forum: Plugins
In reply to: [Smart Slider 3] Slides content start from topHi @mscsaharan!
The vertical align option of the Content layer decides where the layers should be in it:
https://www.youtube.com/watch?v=3PPtkRU7D74&t=339s&ab_channel=NEXTEND
so you could choose top align there.If you would still have problems after this, please send us an export of your slider:
https://smartslider.helpscoutdocs.com/article/1728-export-import-slider
via our contact form:
https://smartslider3.com/contact-us/support/?topic=Editing&editing-group=EditingHi @jamesrblack!
By default Nextend Social Login inherits the WordPress – Membership settings ( WordPress admin menu side bar > Settings > General > Membership – Anyone can register )
This means if you have that setting disabled, the registration won’t be enabled with Nextend Social Login either. So in this case, since users are added manually, I would recommend disabling this default WordPress membership option, and that way, only those users will be able to connect with the social login who:- either have manually linked a social media account to their WordPress account (this can be done by default on the edit profile page with the Link/Unlink buttons, which can be shown anywhere with our shortcode as well – [nextend_social_login link=”1″ unlink=”1″])
- or if the email address of the social media account matches with a WordPress account’s set email address, then we will log the user into this WordPress account – so if you disabled the registration, and someone uses Google to sign in, and that Google email address matches with a WordPress account’s email address, we will log the user in.
As a note: We also have our own membership option, which you can access at the Global Settings General tab:
https://nextendweb.com/nextend-social-login-docs/global-settings/
And you can set the “Membership” to “Disabled”. This will always disable registration with Nextend Social Login, even if it is enabled in WordPress.Forum: Plugins
In reply to: [Nextend Social Login and Register] Not working shortcodeHi @devworlds!
This usually happens when you do not have any providers configured.
So make sure that you have configured at least one provider according to the getting started guide for the given provider.Forum: Plugins
In reply to: [Smart Slider 3] No Smart Slider on dashboardHi @wonderwooman!
This issue usually happens when the system requirements are not met:
https://smartslider.helpscoutdocs.com/article/1944-smart-slider-3s-menu-is-missing#system-requirement-does-not-match
Do you see any error messages at the top?Forum: Plugins
In reply to: [Nextend Social Login and Register] Hook NeededHello @engrrajonahmed!
Well, I use Gravity Forms and add-ons for registration purposes because it’s a little bit complicated to create a registration form using your plugin.
By default we show the social login buttons on the default WordPress login page (/wp-login.php). If you have a customized form, in that case you can use the shortcode of our buttons:
https://nextendweb.com/nextend-social-login-docs/usage/
To publish them where you need them.However, I want to allow my users to connect their social accounts with our website for easy login. But we don’t want them to register using social IDs.
If I understand correctly, you do not want people to be able to register with Nextend Social Login, and only be able to use it as a login option who have already joined, correct?
If that is the case, then by default we inherit the default WordPress membership setting, but we also have our own Membership option on the General tab in the Global settings:
https://nextendweb.com/nextend-social-login-docs/global-settings/
Here you will find the “Membership” option, which you can set to “Disabled”. Like this only those users can log in with the social accounts who match any of the following criteria:- The social profile’s email address is already used as the email address of any WordPress user
- The user already linked their social media account at their profile (already connected users can use the link button, by default on the profile edit page, to link a social media account to their WordPress account)
So, in that case, I need an appropriate hook that your plugin fires while a user tries to log in.
Please note that we cannot provide support for custom coding, but in the developer docs:
https://nextendweb.com/nextend-social-login-docs/backend-developer/
You can find actions and filters to override different behaviours of the plugin. You can also take a look at this example:
https://nextendweb.com/nextend-social-login-docs/backend-developer/#prevent-registration
This example won’t allow registration with certain email domains (in the example Google), but you could use this as the base for your custom code to check the email.Forum: Plugins
In reply to: [Smart Slider 3] Link Broken – Can’t UpdateBased on that message you do have the Pro version, as in the Free there is no such message. And there the license doesn’t need to be activated either for plugin updates, as it is getting updated from the official plugin repository.
So if you are trying to use the Free version, then make sure the Pro does not exist on your website.
In this case, if the update is not working, what you could do is remove the plugin (don’t worry, your slider will stay), and install it from the plugin repository. However, if you are using an old version of the plugin, then between the latest version and the older versions, there are significant differences:
https://smartslider.helpscoutdocs.com/article/2028-sliders-look-different-after-the-3-5-update
So what I would recommend is to first update/install on a staging site, so you can see if there were any big changes or not. And in the meantime you could fix the problems.- This reply was modified 2 years, 3 months ago by Robert.
Forum: Plugins
In reply to: [Smart Slider 3] Cannot access Theme CustomizerHi @alceomazza!
This AssetInjector.php file is used to add our CSS and JS files to the source of the page. For this we use output buffering, for which it is important when it is opened and closed, otherwise an error is created. So if there is a PHP error somewhere, that closes the output buffer sooner then expected.
If there is an error already on the page, our code could also result in this.
You should use the Health Check & Troubleshooting plugin, as you see here:
https://smartslider.helpscoutdocs.com/article/2006-how-to-use-health-check-troubleshooting-plugin
And check if you still see the same issue with only Smart Slider enabled with your theme, and no other plugins.
If you do, then please contact us here:
https://smartslider3.com/help/
and we’ll give you further instructions.Forum: Plugins
In reply to: [Nextend Social Login and Register] works with recaptchaHi @centoasa
If you would have a question as a Pro user in the future, then please contact us through our support form instead:
https://nextendweb.com/contact-us/nextend-social-login-support/
as on this forum we can only provide support for the Free version due to the forum guidelines:
https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products
But in this case, since your question does not depend on the version you are using, I can answer here this time.Google reCaptcha has nothing to do with the social login, since in the case of a social login, registration and authentication is done with the data received from the provider, which already verifies the user’s indetity.
The captcha is more important in the case of the traditional forms to prevent bad actors from having an easy time joining.Forum: Plugins
In reply to: [Smart Slider 3] Link Broken – Can’t UpdateHi @tazcrzy
Please note that we cannot provide support for commercial products, including the Pro version, on this forum due to the forum guidelines:
https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products
So please rather contact us here:
https://smartslider3.com/help/
And we’ll help you getting this license problem sorted.
Also, thanks for the feedback on the broken link.Forum: Plugins
In reply to: [Nextend Social Login and Register] change header text colourHi @hkpresent!
We do not really have an option for this, but with a simple CSS code you can add your custom styles. Please note that we cannot provide support for custom coding and styling, but here is an example:
.nsl-container.nsl-container-block > h2 { color: red !important; }Like I mentioned, this is just an example, so if you need other styles, or the selector needs to be modified, that has to be achieved by you.
- This reply was modified 2 years, 4 months ago by Robert.
Forum: Plugins
In reply to: [Smart Slider 3] Conflict with WP External LinksHi @hazelly93!
It looks like that this WP External Links plugin works in a way that after a page save it tries to make a modification on the contents/codes, but it messes up something for us, and the page can’t be saved. I recommend going to the settings of the WP External Links plugin -> Exceptions tab -> Disable “Apply settings on: All contents (the whole page)” setting, and then leave the 3 other options, “Post content”, “Comments” and”All widgets” enabled. This way our WordPress blocks remain untouched, and where they need to run these codes (mostly on the post content), they can still do so. Like this the page can be saved. If you need the “All contents” setting, then I would recommend getting in touch with the developers of that plugin, and ask them to resolve the error they create.