Reedwanul Haque

Hello @roberto333 ,

I am very much glad to be able to assist you in this matter

If this plugin looks good to you and our support team, maybe you can help us by giving a 5-star on wordpress.org.

Please navigate to the Review link from the sidebar then click the Add your own review link to put your review.

We’re working so hard to make this plugin more and more useful to our valuable users like you and a 5-star will really help us to grow on the market 

Best Regards,
Reju

Dear @alexisfontana74,

I hope this message finds you well & extremely sorry for the delayed response.

In our development environment, MetForm sends email notifications properly. Since you are not receiving email notifications, we suggest setting up SMTP (Simple Mail Transfer Protocol) correctly. Ensure that your SMTP settings are properly configured for your website. You can use an SMTP checkup plugin to test and verify the configuration. This should help resolve the issue of not receiving inquiry notifications in your email. I hope this clarifies the matter.

Let me know if you have any other queries or clarifications.

Best Regards,
Reju

Dear @nikbn,

Thanks for reaching out to us & extremely sorry for the delayed response.

I understand your concern and would like to inform you that currently, we don’t have a dynamic option to change the tags of archive product titles. Additionally, using an action hook to make this change is not feasible due to dependencies on this action for our other widgets. I will discuss the possibility of adding this feature with the development team and update you once I receive a response. Your patience & cooperation in this matter are greatly appreciated.

Best Regards,
Reju

Dear @billyhayes,

I hope this message finds you well. I want to inform you that we have released a new version of the Wpmet plugins. Please update your plugins to the latest version. We have added an option to hide it, allowing you to remove the EmailKit option from the ElementsKit Get Help menu. For clarification, please refer to this video: https://d.pr/v/UBXxXU. If you are using a different Wpmet plugin, follow this process accordingly. This should resolve your issue. Once the issue is resolved, you can disregard my previous email instructions.

Please let us know if the issue persists. If it does, we’ll promptly look into it and provide you with a solution as soon as possible. Your patience and cooperation in this matter are greatly appreciated.

Kind Regards,
Reju

Dear @qacqatar,

Thanks for reaching out to us.

I have inspected your website and noticed that the submenu indicator is set to none. I’m sharing a video on this topic: https://d.pr/v/mAn8eP. After watching the video and following the instructions, I hope your issue will be resolved.

Let us know if the issue is solved. If not, I’ll have a quick look and provide you with a solution ASAP.

Kind Regards,
Reju

Dear @kincau2 ,

Thanks for sharing your feedback. Sorry to hear that you had an unpleasant experience with the ElementsKit Plugin.

Please be informed that we recommend EmailKit from ElementsKit. However, we understand this may not be desirable for all users, so we have added an option to hide it. You can remove the EmailKit option from the ElementsKit Get Help menu. For clarification, please check this video: https://d.pr/v/UBXxXU.

It appears you may have missed this option, leading to an unpleasant experience. Please ensure you are using the latest version of the ElementsKit plugin and disable that option. This should prevent the EmailKit option from appearing in the WooCommerce Email tab.

We always try to resolve the issues of the users by giving them higher priority. But, what disappoints us a bit is without contacting us about the issue, you’ve rated us one star! A one-star review can directly affect the reputation. So, we hope you will consider changing the rating after receiving the solution. Your patience and cooperation in this matter are greatly appreciated.

Let us know if the issue is solved. If not, I’ll have a quick look and provide you with a solution ASAP. Looking forward to your response.

Kind Regards,
Reju

Dear @anaclaragern & @rnkdsh ,

I hope this message finds you well. One day ago, I sent a builder version to fix the quick edit option. I am happy to inform you that we have now officially published a new version addressing this issue. Please update to the latest version to receive this fix and other updates. Your patience and cooperation throughout this process are greatly appreciated.

Best Regards,
Reju