Nick Mariano

Hi @dangbird,

Note that the default WordPress login page at /wp-admin/ already shows that show/hide password “eye” toggle, without the need for third-party plugins. Moreover, based on the settings in WordPress Dashboard > Theme My Login > General, there appears to be no setting for the Theme My Login plugin to allow for a show/hide password “eye” toggle.

Since providing support for third party plugins is outside the scope of our support policy, we recommend that you reach out to the support team of Theme My Login for more specialized assistance. You can also look for other third-party plugins that have that feature you are looking for. If no third-party plugin meets your needs exactly, you may also consider hiring WordPress developer to implement that feature for you.

@tonk,

The other issues reported here and here appear to point to either a theme conflict or plugin conflict on your website. For all these issues, we need to do a little bit of troubleshooting to find out what is going on. To help us find out what is going on, we need to:

1. Rule out potential theme conflicts.
2. Rule out potential plugin conflicts.

Rule out potential theme conflicts

Please temporarily switch from your current theme to any other default theme on your WordPress site. Then, check your website again. If the problem disappears, then is some conflict with the theme. If there is a theme conflict, please update your current theme if there is an update available. If there there is no update available or the update does not fix the issue, you can also reach out to the support team of the conflicting theme.

Rule out potential plugin conflicts

If the issue persists after you switched to a default theme, please deactivate all plugins on your website except the LifterLMS core plugin. Check to see if the issue disappears. If the issue disappears, then there is a plugin conflict somewhere.

If there is a plugin conflict, reactivate each plugin one at a time until the problem re-appears. If you find the conflicting plugin, please update the plugin if there is an update available. If there there is no update available or the update does not fix the issue, you can also reach out to the support team of the conflicting plugin.

@tonk,

Please note that the link you shared is broken or does not work. As a result, we’ll need more information to further diagnose this issue you are having with either the Course Syllabus widget or the Course Outline widget on the sidebar.

I double checked that the Course Syllabus widget and the Course Outline widget are working fine. As a result, we need to do some troubleshooting to find out what is going on. In particular, we need to:

1. Rule out potential caching conflicts.
2. Rule out potential plugin conflicts.
3. Rule out potential theme conflicts.

Rule out potential caching conflicts.

To fix caching issues, please visit your website in incognito mode after each of the following steps.

• Deactivate all caching plugins you are using if you are using any. Purge or delete your plugin caches before deactivating them.
• Check if your website served by a content delivery network (CDN). If your CDN is Cloudflare, purge your CDN cache.
• Check if your website is using server-side caching. Your webhost can check this for you, and purge this for you.

Rule out potential theme conflicts

Please temporarily switch from your current theme to any other default theme on your WordPress site. Then, check your website again. If the problem disappears, then is some conflict with the theme. If there is a theme conflict, please update your current theme if there is an update available. If there there is no update available or the update does not fix the issue, you can also reach out to the support team of the conflicting theme.

Rule out potential plugin conflicts

If the issue persists after you switched to a default theme, please deactivate all plugins on your website except the LifterLMS core plugin. Check to see if the issue disappears. If the issue disappears, then there is a plugin conflict somewhere.

If there is a plugin conflict, reactivate each plugin one at a time until the problem re-appears. If you find the conflicting plugin, please update the plugin if there is an update available. If there there is no update available or the update does not fix the issue, you can also reach out to the support team of the conflicting plugin.

Hi @ionut442,

In this case, I recommend that you use the User Verification plugin by PickPlugins. You can find more information about this plugin at wordpress.org/plugins/user-verification.

After installing and activating this plugin, please go to WordPress Dashboard > Users > User Verification > Email Verification. Then set Enable email verification to Yes and set Redirect after verification to redirect to the Dashboard page.

While this plugin works in my testing, please note that we cannot always guarantee 100% compatibility with every new release of LifterLMS.

Please let us know how our suggestions work for you, or if you need further assistance. We’ll look out for your response, and let us know if you have any other questions!

@ionut442,

It looks like you have two issues here:

• You are having issues creating a membership.
• Your students are not enrolled and redirected to the course page of the course they tried to enroll at.

Let me see how we can help you here.

You are having issues creating a membership.

You mentioned that “it’s not working the way I want”, could you please clarify what you meant by this? We need to clarify what you mean so we can better assist you.

Your students are not enrolled and redirected to the course page of the course they tried to enroll at.

You mentioned that the course is not added to dashboard after enrollment. In particular, you mentioned that the students had to re-enroll. This suggests that this is not a redirect issue, as that redirect should work after successful enrollment. In particular, the issue here is that the students are not being enrolled on the course on the first try.

In this case, we recommend you follow the troubleshooting steps below.

We need to do some troubleshooting to find out what is going on. In particular, we need to:

1. Rule out potential caching problems.
2. Rule out potential theme conflicts.
3. Rule out potential plugin conflicts.

Rule out potential caching issues

To fix caching issues, please visit your website in incognito mode after each of the following steps.

1. Please deactivate all caching plugins you are using.
2. Check if your website served by a content delivery network (CDN). If your website is hosted by a CDN, please purge that CDN cache.
3. Check if your web host is using server-side caching. If the server-side cache is not from any of your plugins, please contact your web hosts support team so they can purge this cache for you.

If any of these cache purging steps fixes your problem, then you simply have some caching issues.

Rule out potential theme conflicts

Please temporarily switch from your current theme to any other default theme on your WordPress site. Then, check your website again. If the problem disappears, then there might be some conflicts with the theme.

If there are theme conflicts, please update your current theme if an update is available. If no update is available or the update did not fix the issue, please reach out to the support team of the conflicting theme. Please also let us know about the conflict that you find.

Rule out potential plugin conflicts

If the issue persists after you switched to a default theme, please deactivate all plugins on your website except the LifterLMS core plugin. Check to see if the issue disappears. If the issue disappears, then there is a plugin conflict somewhere.

If there is a plugin conflict, reactivate each plugin one at a time until the problem re-appears. If you find the conflicting plugin, please update the conflicting plugin. If there is no update available or if the update does not fix the issue, please reach out to the plugin’s support team about this conflict. Please also let us know which plugin is the source of conflict.

Further Troubleshooting

If any of the above steps do not resolve the enrollment problem, you may need to take some further look into it. To help you with diagnosing the problem, you will need to turn on debug mode and debug logging.

Let’s turn on debug logging for your website by setting the WP_DEBUG, WP_DEBUG_LOG and LLMS_PROCESSORS_DEBUG to true in your  wp-config.php file. You can follow this help document at wordpress.org/documentation/article/debugging-in-wordpress to learn how to do that. This would allow you to see if there are any PHP errors or notices that happen at the same time these enrollments are not failing. You can view these debug logs at WordPress Dashboard > LifterLMS > Status > Logs. or are /wp-content/debug.log.

You can also just contact your web host, so they can do this for you. If you decide to edit the wp-config.php, you will need to access your site via FTP using a program like FileZilla, to do this. If you do not have FTP access, you can contact your web host. In general, to access your site via FTP you will need your FTP host, username, password, and port number. Also, please keep a backup of your original wp-config.php file before editing it. This way, if you accidentally crash your website by editing the wp-config.php you can always restore the original file.

Hi @petermerel1,

Thank you so much for your patience. We handled this forum topic in a support request you submitted. As a recap of what we did, we added the CSS code below to WordPress Dashboard > Appearance > Customize > Additional CSS.

.single-course .llms-access-plans {
   margin-left: auto !important;
   margin-right: auto !important;
}

.llms-access-plan .llms-access-plan-footer,
.llms-access-plan .llms-access-plan-content {
   background: #160e0e;
}

.llms-access-plan-footer {
   border-bottom: 3px solid #160e0e;
}

.llms-lesson-preview .llms-lesson-link {
   color: #fefefe !important;
} 

body .llms-syllabus-wrapper .llms-lesson-preview .llms-lesson-link {
   background-color: #160e0e;
}

.llms-lesson-preview .llms-lesson-link {
   color: #fefefe;
}

.llms-course-nav.llms-back-to-course {
   background: #aaaaaa;
}

.llms-course-nav.llms-prev-lesson {
  background: #aaaaaa;
}

.llms-course-nav.llms-next-lesson {
  background: #aaaaaa;
}

.llms-sl-card-footer {
    background-color: #000000;
}

.llms-syllabus-wrapper:hover: {
   background-color: red !important;
}

.llms-main:hover: {
   background-color: red !important;
}

.llms-sl-card {
   background: #000;
}

Kindly let us know if you need further assistance with the CSS codes.

Hi @visualartit,

I understand that your client/customer would like to skip questions in a LifterLMS quiz.

Currently, this feature is not yet available in LifterLMS. The good news is we do have a feature request for this. Please access this link on our plugin website at lifterlms.com/feature-request and click on the “check our existing requests” link. This should open up our public Trello board in a new tab. Under the Features to Vote On column, look for the card that says “Add the ability to skip the questions in the quiz.” and click on it so you can cast your vote. You’ll need to login in order to vote.

Generally, the more vote a feature request gets, the higher the chances that feature will be developed. Other factors are also weighed in besides the votes. As a result, we cannot give you an estimate or timeline on when this feature will be released.

On the other hand, if you feel like you really need this right away, we encourage you to hire third-party developers.

Hi @twohills,

I understand that you are looking for an easy way to manually bulk-register and bulk-enroll students in you WordPress administration dashboard. You also mentioned you want to award certificates to these students after course completion. Let me see how we can help you here.

To bulk-register your students in WordPress Dashboard > Users, you can install and activate the Import Users from CSV plugin by Andrew Lima. With this plugin, all you need to do is upload a CSV file, containing the following fields or columns: user_login, user_email, user_pass (this can be blank), first_name, last_name, display_name, role (set this to student).

Once you have your CSV file ready, you can go to WordPress Dashboard > Users > Import From CSV > CSV file to upload your CSV file. Please make sure to also check Notification > Notification Send to new users if you want your students to receive an email notification that they are registered to your website. Note that while this plugin worked in my local testing environment when creating new users, LifterLMS cannot always guarantee 100% compatibility with any 3rd party plugin you end up using. We caution everyone to always back up their website before installing any plugin.

Once you have bulk-registered your students using their names and email addresses, you can now bulk-enroll them to any courses you want. To do this, please go to WordPress Dashboard > Users and select all the students you want to bulk-enroll. Then, click on the Select a Course/Membership dropdown to select the course or membership where you want to enroll all these selected students. Once you click on the desired course or membership, click on the Enroll button beside the Select a Course/Membership dropdown.

Finally, to automatically award certificates to your students after they finish a course, first you need to create a certificate template. You can do this by going to WordPress Dashboard > Engagement > Certificates > Add Certificate Template. Make sure you do these two very important things when creating a certificate template (or else you will run into problems): type an actual certificate template title on the Add title (for internal use only) and type an actual title on the Certificate of Achievement field. In particular, do not leave the Certificate of Achievement field blank. If you want to use “Certificate of Achievement” in the Certificate of Achievement field, you have to manually type that too (this is because the “Certificate of Achievement” is just a placeholder or prompt, it’s not an actual text unless you manually type an actual text yet).

Once you publish your certificate title, you can then create an engagement to automatically award certificates to your students once they finish a course. To do that, please go to WordPress Dashboard > Engagement > Add Engagement and add an engagement title. Set the Triggering Event to Student completes a course. Set Engagement Type to Award a Certificate. Under Select an Engagement, select the certificate template you created earlier. Finally set the Engagement Delay to 0 before publishing your engagement.