Nick Mariano

That’s a problem, indeed, if LifterLMS Lab’s action manager is not working as it should. Could you confirm if you went to WordPress Dashboard > LifterLMS > Labs > Action Manager > Configure > Single Course Actions and checked the following?

1. Meta Information Opening Wrapper
2. Meta Information Closing Wrapper
3. Meta Information: Author

I’ve tested this in WordPress 6.4.3 using Elementor 3.19.2 and LifterLMS 7.5.3 while the active theme is Astra 4.6.5. The settings above were able to remove the duplicate “Course Information” and duplicate “Course Instructor” elements from the page. Could you confirm if you are using those exact version of the software I mentioned?

If this still does not work on your end, you can also hide those duplicate elements using CSS.

As for the sidebars, these are all controlled by your current Astra theme. If you open the course on the backed (and not in Elementor), there is an Astra icon called “Astra Settings” on the top right corner of the backend of the course. Please click on that, and on the settings panel that appears go to Astra Settings > Sidebar and select either Left Sidebar or Right Sidebar. Then click on Update to save your layout changes. To add widgets to this sidebar, go to WordPress Dashboard > Appearance > Widgets > Course Sidebar. All this worked for me on my test site.

Hi @tpk411,

We have created this help document at lifterlms.com/docs/css-structure to help users write their own CSS code to customize the front-end of CSS as much as they want. Please also checkout lifterlms.com/docs/add-custom-css.

We also recommend that you try to rule out for potential caching issues if the style problems vary from course to course or if your style changes do not reflect consistently on the front-end. In particular, you may want to make sure that you are not using server-side page caching. You can contact your webhost to confirm this. Please also rule out CDN caching by disabling CDN caching for you site (if you are using any).

For the “course assets doubling up” issue, we recommend that you install the free LifterLMS Labs plugin. You can then select which elements should not be automatically added by LifterLMS to a course by going to WordPress Dashboard > LifterLMS > Labs > Action Manager > Enable. Once the Action Manager is enabled, go to WordPress Dashboard > LifterLMS > Labs > Action Manager > Configure > Single Course Actions and check the checkbox for the elements that you do not want to be automatically added to a course. You can learn more about this in lifterlms.com/docs/lab-action-manager.

Hi Francesco,

You can use the JetPack plugin to enable LaTex support on your WordPress site. Once enabled, you can use use [latex]\frac{1}{2}[/latex] to beautifully display a fraction 1/2 on your content area. You can try if this would also work in your title area. If it doesn’t work, you can try other LaTex plugins in WordPress.

Hi @artisanweb,

We’re unable to replicate this exact issue at the moment with LifterLMS Memberships. You are correct that LifterLMS memberships are not required in order to enroll to a course — as long as you add access plans directly to the courses in question.

If we understand your correctly, in your previous (non-working) setup:

1. The individual courses do not have an access plan.
2. These course are added to a membership in WordPress Dashboard > Memberships through that memberships Membership Settings > Auto Enrollment > Add Courses.
3. The membership has an access plan (free or paid).
4. Most importantly, the courses are added to the membership before the students enroll on them.
   

Note that in point 4 above, if I add a new course to a membership that already has existing enrollments, those students will not be automatically enrolled to that new course. You’ll need to manually enroll the students by clicking on the Enroll All Members button from Membership Settings > Auto Enrollment.

On the other hand, if your previous non-working setup is the not setup described above, we’ll need more information to replicate the issue you are having. In particular, we’ll need some step by step instructions on how to replicate your previous non-working this on a fresh install of WordPress and fresh install of LifterLMS (if that previous setup is not the standard setup we describe above).

Hi @kubalonek84,

You can use the PHP code below to hide some courses (by course ID) from the LifterLMS student dashboard page based on the specific WordPress user roles. In the code below, just replace $roles_to_exclude with the array of WordPress user roles that you want. This array can have one or more items in it. You also need to replace $posts_to_exclude with the array of course IDs.

function exclude_posts_for_roles($query) {
    // Check if it is the main query and the user is logged in
    if (is_admin() || !$query->is_main_query() || !is_user_logged_in()) {
        return;
    }

    // Replace the array with your actual roles
    $roles_to_exclude = array(
		'student',
		'editor'
	);

    // Replace the array with your actual post IDs to exclude
    $posts_to_exclude = array(
		98,
		109
	);

    // Check if the user has any of the specified roles
    $user_has_excluded_role = false;
    foreach ($roles_to_exclude as $role) {
        if (current_user_can($role)) {
            $user_has_excluded_role = true;
            break;
        }
    }

    // If the user has any of the specified roles, exclude the specific posts
    if ($user_has_excluded_role) {
        $query->set('post__not_in', $posts_to_exclude);
    }
}

add_action('pre_get_posts', 'exclude_posts_for_roles');

Hi @traceyweb,

When this issue happens, is the user also automatically logged in to the site after making the purchase (assuming this is a first time student on your site)?

Since the issue persists on your staging website even after you switched to a default theme (e.g., Twenty Twenty Four) and deactivated all plugins (except LifterLMS and LifterLMS Labs), then further troubleshooting needs to be done. For example, can you verify that your student dashboard page, checkout page, and course/lesson pages are excluded from the CDN cache (if you or your host is using a CDN)?

We also recommend that you enable debug mode and debug logging and try again. You can then investigate the debug logs and see if there is any useful log there that can point to what is causing the autoenrollment to fail. Please also check if the issue happens on brand new courses and brand new memberships that you create on your staging site, and if the issue happens in multiple different browsers in incognito mode / private mode. For example, it’s possible to experience this issue in one browser but not the other.

It’s also advisable to investigate potential server related problems by contacting your hosting provider. They should readily have access to tools that would help them further diagnose this issue for you.

At the moment, LifterLMS does not have such a direct integration with StreamYard so that:

• LifterLMS can associate a stream from StreamYard to a course in LifterLMS, before that stream is created.
• Receive data from StreamYard at a specific time before the stream starts, so that users enrolled in a course that is associated with a specific stream will get notified.

If you need this custom integration, this will require some custom development work. For custom development work, we recommend that you hire a WordPress developer. In particular, if StreamYard supports using webhooks, then it might be possible (but not guaranteed) for your developer to build the custom integration you are describing.

Hi @jlunas16,

I understand that you would like to override the get_current_strength method of the LLMS.PasswordStrength object. Let me see how we can help you here.

To override the get_current_strength method, I first installed and activated the free Code Snippets plugin. Then I went to WordPress Dashboard > Snippets > Add New to create a new snippet. After adding the appropriate snippet title, I pasted the code below. It appears to have worked since I get the "get_current_strength overwritten." message in the logs when I try create a password while trying to register as a new user in the /dashboard/ page. Could you check to see if this approach works for you, too?

add_action( "wp_footer", "custom_update_llms_password_strength_logic", PHP_INT_MAX );
function custom_update_llms_password_strength_logic() {
	?>
		<script>
		   (function($){
			   $.extend(LLMS.PasswordStrength, {
					get_current_strength: function( format ) {
                        console.log("get_current_strength overwritten.")
						
						/* Write your custom logic below.*/
					}
			   })
		   })(jQuery);
		</script>
	<?php
}