Raif Deari
Forum Replies Created
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Hi @kyle9296 !
This looks very much like a conflict! Do you have a staging site available?
If not please reach out to SiteGround and ask them for one (hosts usually provide those for free)! Once you have that please switch your theme to a default one and see if the issue persists, if it does disable all the plugins except WooCommerce and check again!
If the issue is not present, start enabling each plugin and placing an order after each activation until the culprit is revealed!
You can find a more detailed explanation on how to do a conflict test here.
Note: Conflicts are usually logged so please head to WooCommerce > Status > Logs and check whether there are any error logs there! Something like a critical error should have some clues.
Thank you!
Forum: Plugins
In reply to: [WooCommerce] How to delete notification of payment providerHi @bastiaan1232 !
https://ibb.co/LC926F5
Is there a possibilty to remove this?Yes, you can disable that by disabling the payment gateway in WooCommerce > Settings > Payments
Please note that this will completely disable that payment gateway and your store will no longer be able to accept payments with MultiSafepay!
Thank you!
Forum: Plugins
In reply to: [WooCommerce] How to delete a notificationHi @bastiaan1232 !
I understand that you would like to disable the notification that is asking customers whether they have a coupon code to use. Is that correct?
If so, you can disable it by unchecking Enable Coupons in WooCommerce > Settings > General > Enable Coupons
Here is a screenshot for reference: https://d.pr/95055v
Please note that this will disable the usage of coupons on your site! In case this is not the end goal please do let us know and we will take another look 🙂
Thank you!
Forum: Plugins
In reply to: [Braintree for WooCommerce Payment Gateway] Unable to Add Payment MethodHi @nothin7 !
Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
Thank you!
Forum: Plugins
In reply to: [WooCommerce] Wiki Suggestion: wc_get_orders earliest hookHi @ryandjohnson!
We had a temporary issue with that, apologies for the inconvenience! Can you please try joining again?
https://woocommerce.com/community-slack/ should now be accessible 🙂
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Slack group invites not workingHi @colorful-tones !
Thank you for sharing this with us! Can you please try again? It should be fixed now 🙂
Forum: Plugins
In reply to: [WooCommerce] Issue with importing vendor productsHi @crindel !
Looks like you figured it out before we had a chance to reply. Great job!
I will now mark this thread as resolved, however in case something else pops up please feel free to let us know 🙂
Forum: Plugins
In reply to: [WooCommerce] widget shopping cart content woocommerce 6.3.1Hi @aliceevra!
Can you please also share your site’ System Status Report?
You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button, then paste it here.Please feel free to redact any information from your System Status Report that you think should not be shared publicly. 🙂
Thank you!
Forum: Plugins
In reply to: [WooCommerce] Hide products logic to unregistered usersHi @jaspejacobo!
This is a fairly complex development topic. I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.
I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.
You can also visit the WooCommerce Facebook group or the
#developerschannel of the WooCommerce Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.Thank you!
Forum: Plugins
In reply to: [WooCommerce] Woocommerce SubscriptionHi @suerobbins!
That’s a great question. By default there is no option for making subscriptions available only for retailers (or a certain role) however, there might be a combination of plugins that would enable you to do that.
Can you please share more details about your current setup? Such as what plugin are you using for wholesale, and what’s the workflow to become a wholesaler/retailer?
Also, if possible would these subscriptions be between the two roles? So is a retailer subscribing to a wholesaler?
Thank you!
Forum: Plugins
In reply to: [WooCommerce] There has been a critical error on this website.Hi @mitesh15!
Thank you for the confirmation. I will mark this thread as resolved, if something else pops up please feel free to open a new one!
Thank you 🙂
Forum: Plugins
In reply to: [WooCommerce Tax (formerly WooCommerce Shipping & Tax)] New Jetpack pluginsHi @jlahm !
All the Jetpack users who are using the all-in-one-plugin will not experience any changes. As more features become individual plugins, users will still be able to install what they want from a single interface.
Thank you!
Forum: Plugins
In reply to: [WooCommerce Tax (formerly WooCommerce Shipping & Tax)] Tax calculationHi @thisisnuts!
I will now mark this thread as resolved and we will be able to help you more once we are in touch via email 🙂
Thank you!
Hi @snippet24 !
Okey the problem goes away with “Chilexpress Oficial” plugin disabled, I’m contacting them. Thank you for everything!
Thank you! That is the correct next step in this case 🙂
In case something else pops up please feel free to open a new thread!
Thank you!
Forum: Plugins
In reply to: [WooCommerce] Redirect Only DeprecatedHi @buckneri !
Redirect Only is deprecated for files from the same site meanwhile, it will continue to work for external sources.
The reason behind this is because it is an “insecure” method basically, once the customer has the link they can share that and everyone with a link gets access to the file.
Now, back to your use case. This is a very smart workaround and use of the feature! Could you please further clarify how are you “protecting” the page?
In your case, I’d suggest a plugin like WooCommerce Memberships as it provides all the tools to restrict pages and/or content based on different membership plans.
You can read more about WooCommerce Memberships and all its features here: https://woocommerce.com/document/woocommerce-memberships/
Meanwhile, to remove the notice and continue to use the Redirect Only method please ensure that Allow using redirect mode (insecure) as a last resort is checked under WooCommerce > Settings > Products > Downloadable products.
Please check the screenshot for reference: https://d.pr/WsWNhL
Thank you!