pushlabs
Forum Replies Created
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Forum: Plugins
In reply to: [Video Background] WebM not workingHi calvarypsl,
Thanks for using Video Background!
I just took a look at your site and the video background is playing for me correctly in all modern browsers, including Chrome. Are you still experiencing this issue?
Blake
Forum: Plugins
In reply to: [Video Background] Cant get it to workHi Frank,
Thanks for being a Video Background Pro customer!
I saw you opened a ticket on Push labs, I’ve replied back to you. We can have all further communication there.
However, I want to point out to you and possibly others experiencing this: it looks like the reason the video background wasn’t rendering was due to your .mp4 file, it looks to be corrupt. Visiting the link you can see that the video is playing but nothing is displaying, almost as if it’s only an audio track in an .mp4.
https://pushlabs.co/docs/video-background-pro/#mobile-video-background-playback
Blake
Forum: Plugins
In reply to: [Video Background] Does not work on mobileHi edw!n,
Thanks for using Video Background!
Video Background will use the fallback image on mobile devices. It looks like you don’t have that set, resulting in nothing showing up.
Video Background Pro will allow you to play video backgrounds on supported mobile devices. More on that here:
https://pushlabs.co/docs/video-background-pro/#mobile-video-background-playback
I hope this helps!
Blake
Forum: Plugins
In reply to: [Video Background] Cant get it to workHi frankthomas,
Thanks for using Video Background!
I took a look at your site and it looks like you are using the
bodycontainer and your#contentelement has a background color, in essence hiding the video background.You could try using the
#pagecontainer. Additionally, you could check out the docs below on how to find your container:
https://pushlabs.co/docs/video-background/#finding-your-containerAdditionally, please make sure you have both your .mp4 and .webm files, as this could be a cause of the video background not showing up due to browser incompatibility.
Blake
Forum: Plugins
In reply to: [Video Background] Video Issue within Bootstrap TabsHi mksauce23,
Thanks for using Video Background!
I’ve determined that the issue is due to the bootstrap tabs
heightattribute added through JS. By default, the height of the tabs are2pxand “grow in” through animation. However, since Video Background has already fired, it thinks the container’s size is 2px in height, making it almost invisible.I would recommend to set a fixed height for each tab through CSS. this should keep the container size the same, and allow Video Background to size accordingly.
Blake
Forum: Plugins
In reply to: [Video Background] Video Background on Custom Post Type (Tickera)You are welcome!
Have a great day.
Blake
Forum: Plugins
In reply to: [Video Background] Video Background on Custom Post Type (Tickera)Hi drockdesign!
Thanks for using Video Background.
You can add the events custom post type using the Video Background Custom Post Type filter found here https://pushlabs.co/docs/video-background/#post-types-filter.
I hope this helps!
Blake
Forum: Plugins
In reply to: [Video Background] Video not working on SafariHi @riccardopatane,
You are using Video Background Pro. We have dedicated support at the link below. Please submit a ticket there and I’d be glad to help 🙂
Blake
Forum: Plugins
In reply to: [Video Background] .mp4 video load two times in tools.pingdom.comHi Yogesh,
Thanks for using Video Background! Sorry for the late response.
Could you provide your URL that you are using in Pingdom?
Blake
Forum: Plugins
In reply to: [Video Background] Works with Async JavaScript, Otherwise FailsHi CK MacLeod,
I’m glad you got it working again.
I’ve ran test and determined Video Background works correctly on the most current version of WordPress.
As a result, this must be some kind of a plugin/theme conflict you are experiencing. I would suggest disabling one after another to try and determine what is setting this off.
Blake
Forum: Plugins
In reply to: [Video Background] Configure video heightHi blindox,
Thanks for using Video Background!
You’ll have to specify a different container in this case to find what works best with your theme. You can find your container using this tutorial:
https://pushlabs.co/docs/video-background/#finding-your-containerBlake
Forum: Plugins
In reply to: [Video Background] Sound Doesn’t workHi CoffeeandTango,
Thanks for being a Video Background Pro customer!
This is the support channel for Video Background. We offer premium support for Video Background Pro at https://pushlabs.ticksy.com/ where you can open a ticket and get one-on-one support. Please open a ticket there and I can further assist in resolving the issue you are encountering with the plugin 🙂
Blake
Forum: Plugins
In reply to: [Video Background] Can’t get video background to workHi stephenlasso,
I’m glad you figured it out.
You can certainly add code to a .php file. I reccomend using the Video Background shortcode, in conjunction with WordPress’s
do_shortcode()function to execute it.Blake
Forum: Plugins
In reply to: [Video Background] Can’t get video background to workHi stephenlasso,
That is odd…. That all looks correct, however, the instance is not being added to the page.
Could you tell me the ID of the page in WordPress? It can be found here:
https://www.competethemes.com/blog/find-page-id/Blake
Forum: Plugins
In reply to: [Video Background] Works with Async JavaScript, Otherwise FailsHi CK MacLeod,
Thanks for using Video Background! Sorry for the late reply.
The error
Uncaught TypeError: $(...).vidbg is not a functionis a result of calling the init of vidbg i.e. from the metabox, shortcode without the vidbg.min.js script present.The console means “An instance of Video Background was called, but I don’t know what Video Background is!” due to the script not being there.
However, I took a look at your website and this error is no longer present. Have you resolved this issue?
Additionally, I really like the site! Great design 🙂
Blake