Hi amgrove,
Thanks for using Video Background!
I’ve pulled your video into my dev environment and determined that the video background works fine on the newest version of WP. Additionally, I downloaded the videos and used them locally, as well as used direct links and both worked fine.
It could be possible that a third party plugin or theme is causing issues. If you’ve installed a new plugin or theme recently, please try deactivating them to see if the are the cause of conflict.
Blake
I think I had issues with the shortcode I was using to implement. I got rid of everything but this code and it started working: [vidbg container=”.entry-header” mp4=”ADDRESS” webm=”ADDRESS” poster=”ADDRESS”]
Hi amgrove,
I’m glad you got your issue resolved!
Happy Holidays 🙂
Blake
Hi Blake,
I got the same symptoms: Chrome works, Firefox works, Safari not.
I tried the mp4_video.mp4 from your Github and it works on Firefox but not on Safari.
If I enable play/pause button it shows up on Firefox but on Safari it doesn’t show up.
this is the page: Agua Azul
Can you help with that?
Thank you very much.
Riccardo
Hi @riccardopatane,
You are using Video Background Pro. We have dedicated support at the link below. Please submit a ticket there and I’d be glad to help 🙂
https://pushlabs.ticksy.com/
Blake
