Patrick

Hey @mamafermenta,

I checked with our development team and can confirm that in the latest version, once the tickets sell out, the plugin will display a SOLD OUT badge as shown here.

I hope this helps.

Hey @mikejm,

Thanks for reaching out and for sharing your concerns. I understand how frustrating it can be to have emails still landing in the spam folder, and first, I’d like to confirm that based on your description, it’s possible that the issue might be related to the sending domain not being authorized.

For some context regarding the support threads, we provide complimentary support here; however, if you have a Pro license, you can access priority support by opening a support ticket 

Hey @jamzth

Thanks for getting back and for the follow-up query.

To remove this on the frontend, you can use the following snippet.

/**
 * Get the event date.
 *
 * @param Event  $event        The event object.
 * @param string $date_or_time Accept either 'date' or 'time'.
 */
function custom_get_event_datetime( $event, $date_or_time = 'date' ) {

	if ( $date_or_time === 'time' && $event->is_all_day() ) {
		return esc_html__( 'All Day', 'sugar-calendar-lite' );
	}

	$format = Sugar_Calendar\Options::get( 'time_format' );
	$output = Sugar_Calendar\Helpers::get_event_time_output( $event, $format, 'start' );

	return $output;
}

/**
 * Render the event time.
 *
 * @param Event $event The event object.
 */
function theme_custom_render_event_time( $event ) {

	if ( $event->is_multi() ) {
		return;
	}
	?>
	<div class="sc-frontend-single-event__details__time sc-frontend-single-event__details-row">
		<div class="sc-frontend-single-event__details__label">
			<?php esc_html_e( 'Time:', 'sugar-calendar-lite' ); ?>
		</div>
		<div class="sc-frontend-single-event__details__val">
			<?php
			echo wp_kses(
				custom_get_event_datetime( $event, 'time' ),
				[
					'time' => [
						'data-timezone' => true,
						'datetime'      => true,
						'title'         => true,
					],
				]
			);
			?>
		</div>
	</div>
	<?php
}
remove_action( 'sugar_calendar_frontend_event_details', [ sugar_calendar()->get_frontend(), 'render_event_time' ], 30 );
add_action( 'sugar_calendar_frontend_event_details', 'theme_custom_render_event_time', 30 );

This would allow you show the event as follows: https://a.supportally.com/i/sjJpaF

I hope this helps.

Hey @nealumphred,

My pleasure. We hope to have improvements around the weekly summary in future releases.

Regards

@nealumphred,

If the growth rate shows 0 for each week, this suggests that the number of emails sent in the current week might be the same as the number sent in the previous week.

However, we’ve shared this with the dev team and they’ll be working on enhancements to the weekly email summaries that will be included in future releases.

• This reply was modified 1 year, 5 months ago by Patrick.

Hi @artmas,

Thanks for taking the time to leave feedback.

The Lite version of WP Mail SMTP is designed to provide everything you need to send emails reliably. We endeavor to make the process simple, so we also include step-by-step guides and video tutorials to get everything up and running soon after.

Regarding the option to access Email Controls, it’s not available on the Lite plugin version. As mentioned in our plugin description, the Pro version of WP Mail SMTP provides additional features such as Email Controls, etc.

During the setup process, if you face any challenges or need help with settings this up, please open a support thread.

Kind regards.

• This reply was modified 1 year, 5 months ago by Patrick.

Hi @paolo55555,

Thanks for writing back and for sharing your experience with the plugin.

I’d like to confirm that WP Mail SMTP uses the Action Scheduler to manage and schedule cron jobs, and we have this outlined on how WP Mail SMTP executes scheduled events.

However, the cron jobs are not added by default; they only get added when an action that requires scheduled execution is enabled. In case it helps to mention, the Smart Routing feature is not available in the Lite version.

From your description, it’s possible that you may have enabled the optimized email-sending option, which sends emails through the Action Scheduler, and this could explain the every-minute cron job.

To change this behavior, you’d need to disable the option, setting the emails to be sent as soon as they are fired.

I hope this helps, and please do let us know if the issue persists. Please know that you can submit a forum support thread, including a screenshot of how the cron job appears on your end, and we’ll be able to take a look and advise further.

Kind regards.