Patrick
Forum Replies Created
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Hey @bradley,
Thanks for sharing this with us.
I agree that such an option would be a great addition to the plugin. I shared the feedback with the dev team, and they’re looking into an option that will allow the use of the post excerpt, and we hope to have this included in a future release.
Thanks once again for sharing.
Hey @ttouf,
Thanks for taking the time to leave a review and sorry to hear that you find most of the options only available in the PRO version.
The Lite (free) version of WP Mail SMTP is designed to provide everything you need to send emails reliably. This also includes tools and option to help with troubleshooting the setup through the debug events to ensure that email setup works as expected.
As mentioned in our plugin description, the Pro version of WP Mail SMTP provides additional features if needed. Screenshot: https://a.supportally.com/i/PzChxv
Kind regards.
Hey @conrad-gz,
Sorry to hear about the email delivery issue. From your description, it’s possible that there might be an issue with the mailer connection, causing the email sending to fail. Would you please confirm the mailer option that you’re working with?
To get started with setting this up, please check out the step-by-step guide on mailer setup
If you have this properly configured and the issue is still happening, please check out the troubleshooting guide. This should help identify what could be causing the connection to fail.
I hope this helps and please let me know.
Hey @ewgny,
Thanks for getting in touch, and to confirm, the snippet shared would allow you to hide the popup such that it will not show up anymore on your dashboard.
However, with that said, I’d like to confirm that the popup points to a change by Microsoft affecting all mailer connections using non-modern authentication methods. This includes all connections done through the Other SMTP mailer, as in your case.
In case it helps to share and as a workaround, you can consider checking out and setting up the mailer connection with any of the other supported mailer options.
Thanks.
Hi @ampluswp,
The error popup should only occur if you’re using Microsoft 365 or Outlook related hosts with the Other SMTP mailer setting. Could you please check if this is how your mailer connection is set up? Would you please share with us the SMTP host that you have set up the mailer connection with? This will give us an idea of what might be happening.
I’ve shared this issue with our development team, and they’re looking into it. In the meantime, you can dismiss the popup by adding the following snippet.
add_action( 'admin_init', function() {
if ( is_user_logged_in() ) {
update_user_meta( get_current_user_id(), 'easy_wp_smtp_microsoft_basic_auth_deprecation_general_notice_dismissed', true );
}
} );Please try this and let me know if it helps.
Hey @mike80222,
Thanks for reaching out with your question.
The recent release fixed a previously reported conflict involving the Action Scheduler version. This issue happened when other plugins like WooCommerce were activated because they also use the Action Scheduler library.
However, this issue only affects rare cases where there’s a version conflict.
I hope this helps, and please let me know if you have any other questions!
Hey @bradley,
I wanted to touch base and let you know that version 3.6 of Sugar Calendar, which includes the shared filter, is now available. This should allow you to adjust the date and time format as shared through the
sugar_calendar_block_event_list_body_date_format(https://a.supportally.com/i/0Qqjlk) andsugar_calendar_block_event_list_body_time_format(https://a.supportally.com/i/uaUykY) filters as in the shared example.Kind regards
Hey @krishnakumarka,
Thanks for taking the time to share your experience and feedback. We appreciate your suggestion about adding a progress bar, and I understand how this could enhance the experience.
I’ll pass your idea along to our team for further discussion and consideration.
Kind regards.
Hey @sachinmalhotra,
You’re most welcome, and I’m happy to help.
If something comes up, or you have any further questions, do get in touch.
Hey @bradley,
Thank you for reaching out and sharing your feedback. We truly appreciate your input, as it plays a crucial role in our ongoing efforts to enhance the plugin experience.
Regarding the option to adjust the date format on the event list block, I checked with the dev team, and they confirmed that this is currently not possible. However, they’re working on including an option to modify this in the next release.
Once updated, you will be able to modify this through the
sugar_calendar_block_event_list_body_date_formatfilter, and you can remove the year from the date as follows.function sc_change_event_block_date_format( $date_format ) {
return 'F j';
}
add_filter( 'sugar_calendar_block_event_list_body_date_format', 'sc_change_event_block_date_format' );We do not have a specific confirmation on when the release will be out, but this should be available in the coming weeks.
Thanks once again.
- This reply was modified 1 year, 4 months ago by Patrick.
Hey @victorkun,
Thanks for getting back to me.
It’s possible that the issue is linked to the SMTP server and not the WordPress environment. I’d recommend checking with the SMTP server to confirm the authentication type that the server uses.
Regarding external tests, I do not have any options I can recommend to test this outside WordPress.
Hope this helps.
Hi @sachinmalhotra,
Thank you for the follow-up. There isn’t an instance where WP Mail SMTP provide or receives an option to check on the post or the post content option. The plugin simply takes action when an email is transmitted using the WordPress wp_mail function. Thus, the content included in the email is what WP Mail SMTP forwards to the connected mailer.
To confirm how the email content is set and its options, you’ll need to check with the plugin or feature that triggers the email from your site.
I hope this helps.
Building on your experience with emails being sent but not received, it’s possible that the issue may be linked to the recipient’s SMTP servers rejecting or dropping the email.
In such instances, if your sending domain is properly authenticated, you’ll need to contact the recipient’s host provider and request that they whitelist the emails sent from your site’s IP address.
For Outlook/MS-related emails, here’s a thread on how to get the IP whitelisted.
I hope this helps!
Hey @victorkun,
To clarify further, WP Mail SMTP relies on WordPress’s built-in PHPMailer, which attempts authentication using the following methods in order:
- CRAM-MD5
- LOGIN
- PLAIN
- XOAUTH2
Based on your description, if the SMTP server isn’t configured to accept the authentication method, the connection will fail. However, using the snippet should help force the option and have the emails working as expected.
I hope this clarifies the issue!
- This reply was modified 1 year, 4 months ago by Patrick.
Hey @sachinmalhotra,
Thanks for reaching out, and I’m sorry to hear about the issue. Based on your description, it seems that the problem is most likely related to how you’re initiating the email. Please note that WP Mail SMTP does not have an option to initiate or alter the email content.
WP Mail SMTP simply establishes a connection between your WordPress site and your mailer service, ensuring that emails sent by your website are properly routed and delivered.
With that in mind, I recommend checking the plugin you’re using to send the emails to ensure that it is including the excerpt and not the full content.
I hope this helps.