Zach Wills
Forum Replies Created
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Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] Version 3.1.11 causes errorHey @greg_r
Thanks for the reply- I’m sorry again that you had to deal with the site crashing before. Please let me know if you run into any other issues.
Regards,
Zach
Hey @camanicnack
To help us get to the bottom of your issue, can you provide some of the following (all if possible!):
* Link to screenshots of your calendar settings using a screen sharing service like Dropbox, Cloudup, or Jing/Screencast.
* Link to or paste in your system report text file from Calendars > Tools from your site’s dashboard.
* Paste in the shortcode and event builder codes you’re using.
* Create and link a test page with the issue so we can take a look.I’m sorry that you’re having an issue with the latest update- I’ll try to get this resolved for you as quickly as possible.
Regards,
Zach
- This reply was modified 8 years, 4 months ago by Zach Wills. Reason: Tagging correct username
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] Navigation Arrows not workingHey @erikaweb –
I tried viewing the page with that password but it wasn’t letting me in. Can you confirm that the password to view the page is
inta-17?Can you share a link to your site where the issue is happening? I can take a look and see if I can’t help sort out what’s going on.
Regards,
Zach
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] SIte down after updateHey all,
I wanted to let you know that there was a hotfix released today (3.1.11.1) which should allow you to upgrade without the site crashing. If your PHP version is incompatible you should see a notice on the page explaining that and the plugin will deactivate itself.
Please don’t hesitate to let me know if you run into issues- I’ll be monitoring these threads to help as much as possible.
Regards,
Zach
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] Version 3.1.11 causes errorHey all,
We just released version 3.1.11.1 which should include a hotfix that prevents the site from going down if you’re running an older version of PHP. If you’re running PHP 5.5 or greater you should not run into the
curl_reset()fatal error.Please update to the latest release and let me know if you continue to have errors. I will be monitoring these threads to help as much as possible with issues you may have.
Regards,
Zach
Hey @webxwebywebz
Sorry you’re having an issue with the latest update. Do you happen to know what version of PHP you’re running? We discovered through a separate support thread that the required version of PHP is 5.5 or greater.
We’re looking to push a hotfix today which will prevent sites from crashing due to an incompatible PHP version.
Let me know if you run into more issues or need anything else.
Regards,
Zach
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] Version 3.1.11 causes errorHey @mikemalburg,
Thank you for the detailed report!
It looks like our testing on PHP 5.4.45 either had a patch for that missing function or wasn’t tested thoroughly enough. I’m going to check with the team so we don’t run into a similar issue in the future.
We’ll work on our end to both update the minimum required version mentioned in our docs to PHP 5.5 (according to the PHP docs: http://php.net/manual/en/function.curl-reset.php) as well as implement something to prevent older versions from breaking when using the plugin.
Is it possible for you to use an updated version of PHP? If not, I mentioned to @vultan in my last reply that there is a potential workaround for that missing function according to Stack Overflow: https://stackoverflow.com/a/40544743
Regards,
Zach
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] Version 3.1.11 causes errorHey @vultan
No problem- sorry you’re running into issues with the plugin.
Is it possible to upgrade your PHP version? Our testing for PHP 5.4 and this release was on PHP 5.4.45.
A quick search about that error shows a potential workaround that may get curl_reset() to work in an older version of PHP:
https://stackoverflow.com/a/40544743
If possible, upgrading the version of PHP on your server would be ideal. WordPress strongly recommends running PHP version 7.2 (https://wordpress.org/about/requirements/).
Another alternative is to use version 3.1.10 of Simple Calendar. We are looking into releasing a hotfix to prevent the latest version from breaking older versions of PHP.
Let me know if you have any other questions.
Regards,
Zach
Hey @iainpurdie,
I’m sorry that your site crashed due to the accidental release of the unfinished update. As mentioned in the other support thread (https://wordpress.org/support/topic/site-down-after-update-3/) there was a small window where the plugin update was available despite it not being ready.
Please let me know if you run into any issues with the latest release (3.1.11). If you’re running PHP 5.4.45 or greater it should work without an issue- but please know that if there is an issue I’m keeping an eye on these threads and will attempt to help get it sorted ASAP.
Regards,
Zach
Hey @camanicnack,
For now, you can try downloading the previous release (3.1.10) on WordPress.org at the direct zip link here: https://downloads.wordpress.org/plugin/google-calendar-events.3.1.10.zip
Thank you for helping to make Simple Calendar better by reporting bugs or issues you find. I’m sorry the update caused some trouble with your installation- we’re looking into this to see what the cause might be and what the best fix is.
Regards,
Zach
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] Version 3.1.11 causes errorHey all,
Sorry to hear you’re having trouble with the latest release of the plugin. In the meantime, you can download the last version (3.1.10) from this URL: https://downloads.wordpress.org/plugin/google-calendar-events.3.1.10.zip
Do you happen to know what version of PHP you’re running? This update bumps the minimum required PHP version to 5.4.
@giesemedia: can you confirm whether or not the error that @vultan reported is the same one you are getting on your site?
Thank you both for helping to make Simple Calendar better by reporting issues you find- we’ll do our best to get this fixed for you ASAP.
Regards,
Zach
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] SIte down after updateHey all,
There was a small window on Dec 28th, 2017 where Simple Calendar showed an update that wasn’t ready for release yet.
Earlier today we released what should be the working & fixed version 3.1.11. If you download the latest release from https://wordpress.org/plugins/google-calendar-events/ it should work as expected.
If for some reason, that download doesn’t work you can download the previous release (3.1.10) on WordPress.org at the direct zip link here: https://downloads.wordpress.org/plugin/google-calendar-events.3.1.10.zip
Please let us know if you run into issues after downloading a fresh copy of 3.1.11.
Thank you for helping to make Simple Calendar better by reporting bugs or issues you find!
Forum: Plugins
In reply to: [WPtouch - Make your WordPress Website Mobile-Friendly] Latest update issueHey devaceza,
Does this issue persist with the latest release of the plugin?
Regards,
Zach
Hey angryben,
We’re looking into this for you. Let me know if you have any other issues.
Thank you for reporting this and helping make WPtouch better!
Regards,
Zach
Hey angryben,
We’ve just pushed out a hotfix that should resovle the issue you’ve reported. Let me know if you continue to have any issues.
Thank you for taking the time to report this bug and to help make WPtouch better!
Regards,
Zach