Molongui
Forum Replies Created
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Hi @donniepeters,
Thanks for reaching out! Just for testing purposes, could you please assign a post to a registered WP user whose account has an avatar (either from Gravatar or an uploaded picture) and check whether the picture is displayed in your frontend when you are not logged in?
If you do get to see the image, please deactivate our plugin and check again. Is the image displayed?
I’ve inspected your theme’s source code and they are doing something I don’t quite understand. Maybe that’s where the issue is coming from. If that’s the case, we could open a support ticket with them regarding this.
Please let us know so we can assist you further.
Great! Please open a support ticket with us using this form and we will share the tool with you via email.
Anyone reading this can proceed alike to get the WP-CLI tool.
Hi @wireduk,
Thanks for reaching out! And thanks for willing to use our plugin instead of that other one. Each plugin handles authorship data differently, so yes, if you activate our plugin and deactivate the Co-Authors Plus plugin, those multi-author posts you have now, will become single author posts.
If you feel comfortable using the WP-CLI, we can provide a tool to migrate from Co-Authors Plus. The tool has no interface – it is just a CLI tool. And it only deals with authors who are actual users (no guest authors).
If you have just a few multi-author posts, it might be better to just go edit those few posts and add the authors.
Please let me know if you want use to share the CLI tool with you.
We haven’t heard back in over a week so we’ll tag this support thread as resolved. Please open a new thread should you have any issues or questions along the way.
Thanks
We haven’t heard back in over a week so we’ll tag this support thread as resolved. Please open a new thread should you have any issues or questions along the way.
Thanks
We haven’t heard back in over a week so we’ll tag this support thread as resolved. Please open a new thread should you have any issues or questions along the way.
Thanks
Hi @cmoania,
Thanks for reaching out! Could you please share a link to your website showing the issue so we can check?
This issue is being handled via support ticket with our helpdesk. We will post here any update should it be useful for other users.
Which PHP memory limit do you have set? You can check this article out to know how to check that.
The search request that throws that error is executed on your backend or on your frontend?
Hi @denm,
Could you tell which post is being displayed when that warning is thrown? If you do, please go edit it and make sure the selected author is OK. Then update the post and check if the issue goes away.
Hi @denm
Could you tell whether that error is preceded or followed by an
Allowed memory size of xxx bytes exhaustederror?Hi @daniela21,
Thanks for reaching out! Yes, on the Author Box Editor, go to the Advanced tab. There you will see the Custom CSS option. Just insert the following line of code and Save Settings:
.m-a-box-bio p { font-size: 12px; }If you need to add any other style, like line height, you can add it within the brackets like this:
.m-a-box-bio p { font-size: 12px; line-height: 20px; }That should do it! I’m closing the ticket as I’m quite positive that is it. But please feel free to reopen it if this doesn’t work or if you need further assistance.
Hi @derekmaccuish,
Thanks for reaching out! We’re not SEO experts, so not sure we can be of good help here. Anyway, I’ve taken a look and this is what I see. If I do a search for:
"Julia Israel" site:upstreamjournal.org, I do get the article “Thanks for reaching out! We’re not SEO experts, so not sure we can be of good help here. Anyway, I’ve taken a look and this is what I see. If I do a search for:"Julia Israel" site:upstreamjournal.org, I do get the article “Coming out as an LGBTQ+ refugee in Canada”, written by her. However, if I type"Chloe Friedland" site:upstreamjournal.orgI don’t get his article “Have a cuppa, and spare a thought for tea workers”Why is that? Well, honestly, I cannot say, but I’d say it is not related to our plugin. I see it is adding the author meta tag to your HTML’s <head>, so I’d say that’s all the plugin can do so far.
If you search for post title, you get confusing results too. For instance, do a search for
"Have a cuppa, and spare a thought for tea workers" site:upstreamjournal.organd you will see how the post is not listed in search results. However, if you do a search for another guest post like this"Coming out as an LGBTQ+ refugee in Canada" site:upstreamjournal.orgthe post is there, first (and only) result.Again, no SEO experts here, but maybe your site needs to be indexed again by Google? If you know how to do that, I’d give it a try.
Sorry we couldn’t help you with this. However, if you do think it is something about our plugin and want us to look into it, please feel free to reopen this ticket letting us know where we should start looking.
If anything, we’re here for you.
Sorry about the late reply! And thanks for testing that.
Could you please try adding this snippet to your functions.php file (or there where you think best)?
remove_action( 'quick_edit_custom_box', 'authorship_post_quick_edit_add_fields', 10 );This actually removes the ability to change post authors via the quick edit screen, but it should help loading the page faster and it is a workaround while we apply a fix.
Please let us know.
A few users faced the same error reported by @jrrsantacruz. The error was thrown because of the cache thing explained above (answer is in Spanish, but it basically suggests you to make sure to flush your cache after every plugin update to avoid removed files to keep loading from your stale cache). Except for one user who actually had in his installation the file we removed in version 4.7.0. Thus the error about duplicate declarations. Why the
molongui-authorship/includes/hooks/author/link.phpfile was still there after the update? Cannot really tell, but the solution is as easy as to manually remove that file that shouldn’t be there at all.So if you face this issue and flushing your cache doesn’t help, just remove the
molongui-authorship/includes/hooks/author/link.phpfile.- This reply was modified 2 years, 8 months ago by Molongui.