Molongui
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Hi PanoGraph,
could you provide us the link to your website so we can check?
When you say “Author page”, what do you exactly mean, “archive author page (from WP)” or “archive guest author page”? Archive author page for guest authors is a premium feature, but surely it should not throw any “not found” error.
Please, let us know so we can check.
Thank you.
Regards,
The Molongui TeamHi Jeannine,
we are happy to announce that the plugin update we have uploaded today, in its premium version, implements the “Guest Author Archive” feature, which shows all posts from a guest author listed in a single page (just like WordPress does with registered users).
If you want to purchase the premium version, please, visit: https://molongui.amitzy.com/product/authorship/
Thank you very much.
Regards,
The Molongui TeamHi Leemack,
the Molongui Authorship plugin does not require the use of any shortcode. In fact, shortcodes are only available with the Premium version of the plugin.
I don’t know how AccessPress Anonymous Post works, but I guess that you are right when you say that shortcode is not the cause of the problem. In fact, it is not a post page. You should look just into posts. If there is no shortcode there that you inserted, forget about shortcodes being the cause of your issues.
Anyway, if you are suspicious AccessPress Anonymous Post is causing you trouble, try to deactivate it and check if your problems persist. If not, you have found the culprit.
When you enable the debug mode, you enable it on the whole site, but you should just check a post from the frontend. If there is any PHP message, you will see it on the top of the page (normally… it could also appear anywhere else, though).
Regards,
The Molongui TeamHi Leemack,
if deactivating our Molongui Authorship plugin doesn’t solve your issue, it means that it has nothing to do with it, so the plugin IS NOT causing any issue.
With that said, I would suggest you turn on debug mode. What you describe might be related with some PHP error.
Also, are you using any shortcode within the post? If so, try removing it to check if the problem persists. If not, you have found the culprit.
You could also try to deactivate other plugins (used in post pages and one by one) and check if the problem persists. If you find the culprit, you should contact the plugin developer.
Hope this helps!
Regards,
The Molongui TeamHi Leemack,
is the footer being displayed, though?
What is the behavior on standard post pages (those created by a registered user using WP edit page, not the plugin you mentioned). Do they show the author box and the comments section?
What happens if you deactivate our plugin, is the post page displayed properly (with the comments section and so on)?
Regards,
The Molongui TeamHi Jeannine,
right now (v.1.2.16), I’m afraid there is no such option. Anyway, it is on our roadmap and it should be implemented in the next update.
Regards,
The Molongui TeamClosing this ticket because no further information provided.
Hi PanoGraph,
as you well say, that’s not the best solution, because following updates will remove your changes. Anyway, don’t worry, as we weren’t aware of “Orram” iconfonts, but now we are, we will rename our iconfonts so no future coincidences may appear.
Thank you very much for pointing this incompatibility out.
Regards,
The Molongui TeamHi PanoGraph,
could you provide the link of your live site so we can check, please?
Regards,
The Molongui TeamHi Suburbanexile,
kind of difficult trying to guess what the issue may come from without any link to check… We have checked and haven’t been able to reproduce the problem you describe. Anyway, could you tell us what theme are you using?
Please, provide a screenshot where we can see the issue. It might bring some light.
Thank you.
Regards,
The Molongui TeamHi Jeremy,
please, update plugin to the latest version (1.2.13, right now). It should work fine now.
Regards,
The Molongui TeamHello jbrum,
happy to hear you like the plugin. In order to track the issue down, could you give us some more info about your site:
– URL to your site
– WP version
– Theme being used
– Installed plugins. Which of those are activated?
– Any cache mechanism?WordPress has recently released a new version, did you know whether you starting to experience this problem before the update?
Which browser are you using? Does it happen with other browsers?
Regards,
The Molongui TeamHi Nawaz76,
ok, your theme is using Gravatar to load the image of the post author and we cannot override the “get_avatar” function in a way that is safe for any environment out there.
However, you have to options to solve your issue:
1) Make sure all registered authors and guest users have an email address that has been registered with Gravatar. Each of them must upload a profile image there.
2) If option 1 is not viable, you can disable the display of the author image at the top of your posts. You should be able to do that using your theme settings page(s). This shouldn’t be a problem because author image will be displayed within the Molongui author box.
Hope this helps!
Regards,
The Molongui TeamOk, I see. This is related with the theme you are using rather than with our plugin. We cannot override how all themes out there handle author post metadata. It is impossible.
Nonetheless, if you provide the code the theme is using to display the post metadata on single post pages, we can try to override it.
Anyway, another option you might consider is to configure theme settings so no author image is displayed on post metadata.
If you check the second link you provided before, everything seems to be working fine.
You can check it here. Isn’t it right?
