Molongui

Apart from the inline CSS not loading, I have noticed that the stylesheet containing the common author box styles is being loaded in the page header instead of the footer. Do you have any caching, optimization, CDN plugins/services, or custom PHP snippets running on your site?

It appears that a plugin or custom code on your site might be affecting how our styles for the author box are being loaded. This issue seems specific to your site, as no other users have reported it, and our beta testers and collaborators have been unable to reproduce it in their environments.

Could you please review your site’s plugins, optimization settings, or any custom code that might be influencing the loading of stylesheets? If you’re unsure which plugin or code might be causing the conflict, feel free to reach out, and we can assist you in identifying the source.

Thank you for your cooperation! We appreciate your patience and are here to help ensure everything runs smoothly.

Since we’re unable to reproduce the issue on our testing server, could you please provide access to a staging site where we can investigate further?

We appreciate your cooperation and are committed to assisting you in resolving this matter.

Inline styles are not loading correctly. We couldn’t reproduce the issue on our testing server, so we’re unsure why it’s occurring on your site. Please try adding the snippet below in Authors > Settings > Tools > Custom PHP and then save the settings.

add_action( "authorship/box/styles_loaded", function( $scope )
{
   if ( 'box' !== $scope )
   {
      return;
   }

   $extra = apply_filters( "authorship/box_extra_styles", '' );

   if ( !empty( $extra ) )
   {
       wp_add_inline_style( 'molongui-authorship-box', $extra );
   }
});

Please let us know if having that snippet makes any difference.

Thank you for promptly conducting the tests and providing detailed feedback. I’m sorry to hear that the issue persists even after disabling all other plugins and switching to the default WordPress theme.

If your local site is accessible online, please share the link with us. This will allow our team to directly investigate the issue and identify any underlying problems. If the local copy isn’t publicly accessible, you can use a tool like Ngrok to create a temporary public URL. Alternatively, please take a few screenshots showing how the author box appears differently from your configurations would be extremely helpful. Please capture both the editor view and the front-end display to provide a comprehensive understanding of the problem.

Thank you for your patience and cooperation. We appreciate your willingness to assist us in improving the plugin and are committed to resolving this issue for you.

Hi @paywall,

Thank you for reaching out and bringing this issue to our attention. I’m sorry to hear that you’re experiencing difficulties with the author search functionality after the recent update to version 5.0.5.

The author search feature primarily queries the following fields in the WordPress database:

• display_name: This is the name displayed publicly on your site.
• user_login: The username used for logging into WordPress.
• user_email: The email address associated with the user account.

If authors are not appearing in the search results when using their first or last names, it might be because these names are not included within their respective display_name fields. For instance, if an author’s display_name is set to their username (user_login) rather than their full name, searching by first or last name won’t yield results.

Please verify if the authors’ display_name fields include their first and/or last names. You can do this by navigating to Users > All Users in your WordPress dashboard and reviewing each user’s display name.

To assist you more effectively, could you please provide an example of a user who isn’t appearing in the search results by first or last name but can be found using their email address? This will help us pinpoint the issue more accurately and ensure a swift resolution.

Thank you for your patience and cooperation. We’re committed to ensuring that your experience with our plugin remains smooth and efficient.

The Molongui Support Team

Thank you so much for your wonderful review!
We’re thrilled to hear that you had a positive experience with our support team. Providing fast and effective assistance is our top priority, and your feedback inspires us to keep striving for excellence. If you ever need further help or have any suggestions, please don’t hesitate to reach out. Happy using!

Hi Vincent,

The plugin offers several ways to display the post byline (or post meta). You can use the template override, a shortcode, a Gutenberg block, an Elementor widget, or automatically add it to the top of your post content.

The second byline you’re seeing above the post content is because the “Add the post byline to the top of your post content” option is enabled. To disable it, go to Settings > Post Contributors > Byline and turn off that option.

That should do it! Let us know if you need further assistance.

Thank you so much for your detailed and thoughtful review! We really appreciate your understanding of the challenges we face with certain themes, especially when they fall outside of standard WordPress coding practices.

It was a pleasure working with you on your site, and we’re glad we could help make the plugin work with the Newspaper theme and the tagDiv Cloud Library plugin. We believe in going the extra mile for our users, and it’s wonderful to hear that our support efforts made a positive impact. Your kind words truly mean a lot to us.

If you ever need anything else or have more questions down the line, don’t hesitate to reach out—we’re always here to help.