Molongui
Forum Replies Created
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We are closing this ticket as we have not heard back from you for a couple of weeks. Kindly contact us again if there is any issue in the future. We would love to help you in this same thread.
Thanks
Does that warning say something like the message below?
Attempt to read property "ID" on nullIf it does not, could you please provide more details about the warning message you’re seeing?
And regarding the warnings you reported at first, we have applied a fix. It will be included in the next plugin update (4.7.5).
Thank you so much for your fantastic review, Adnan! We’re thrilled to hear that our plugin has been instrumental in optimizing your website’s sales funnels. Your loyalty and trust in our product are greatly appreciated.
It’s wonderful to know that you found value in our yearly and lifetime license options. We’re committed to providing top-notch support, and we’re glad to hear that our team was able to promptly address the issue you encountered. Your satisfaction is our priority!
We’re here to continue supporting your website’s success, and we’re grateful for your high recommendation. If you ever need further assistance or have more insights to share, please don’t hesitate to reach out.
Hi @intelliga,
Could you please go to: Authors > Help! screen and scroll down the page until the bottom. There you will see a panel named “System Status Report“. Please click on the button labeled “Send Report“. We will get an email with some info about your installation that will help us troubleshoot the issue you are reporting.
Forum: Plugins
In reply to: [Order Bump for WooCommerce] Deal is not added to the orderWe kindly request that you update the plugin to the latest version (2.5.0) we released earlier today. This update should resolve the issue you described.
Thank you for bringing this to our attention, and we appreciate your patience. We’re committed to resolving the issue you’ve encountered with the Newspaper theme as quickly as possible. To assist you effectively, could you kindly provide more details about the warning messages you’re seeing and where they are displayed? This information will greatly help us pinpoint the issue and work on a solution.
We’re grateful for your honest feedback and appreciate your patience. We’re delighted to know that our team stepped up to make things right and assist you in resolving the problem. Your experience helps us improve, and we’re here to provide the best support possible moving forward. If you ever encounter any more challenges or have further feedback, please feel free to share. Thank you for giving us the opportunity to make it right!
We appreciate your wonderful feedback @seanie2k! It’s fantastic to hear that our plugin delivers on its promises and runs smoothly without any hassle. We take pride in offering both a free version that works well and a pro version packed with all the features you need. Your kind words about our excellent support truly make our day. If you ever require any further assistance or have more to share, please don’t hesitate to reach out. Thank you for your support!
Thank you kindly for your glowing review, @lizmcruz! We’re thrilled to hear that you found our plugin excellent and that our technical support met your expectations. Your recommendation means the world to us, and we’re here to assist you whenever you need us.
Thank you so much for your kind words, @ignitemedical! We are committed to delivering the highest quality, and we understand that a good plugin requires excellent support. That’s exactly what we aim to provide.
Thanks for sharing your gratitude @thomdj! If anything, we’re here to help!
Thanks for choosing our plugin for your author boxes among other available options. And thanks for sharing your satisfaction with your choice. We know people put a lot of effort designing their site and how important is it for them to have the ability to match the author box styling with the site’s look and feel. That’s why our plugin has so many customization settings and it is so flexible.
Thanks so much for such positive review @martijnatwordpress!
We really try hard to improve our plugin and to provide the support we would like to get as a user. So deeply grateful for you highlighting all those points.
Really glad to hear from another happy customer!
¡Muchas gracias por compartir tu satisfacción con nuestro plugin y soporte, @damoc20! Nos encanta saber de otro usuario feliz.
Thanks for carrying out all those checks, Ron. That’s what I suspected after inspecting your theme’s source code. It turns out the issue is not related to our plugin, but rather to your theme.
You should open a support ticket with them, informing them of this issue and indicating that it originates from line
389in thenewsmash/inc/extras.phpfile.$user = wp_get_current_user(); ?> <li class="list-inline-item"><a href="<?php echo esc_url(get_author_posts_url( get_the_author_meta( 'ID' ) ));?>"><img src="<?php echo esc_url( get_avatar_url( $user->ID ) ); ?>" width="32" height="32" class="author" alt="<?php esc_attr(the_author()); ?>"/><?php esc_html(the_author()); ?></a></li>They are retrieving the avatar’s URL for the current logged-in user instead of the post’s author, which, in my opinion, makes no sense.
I’m closing this ticket now, but if anything comes up, feel free to re-open it.