Molongui
Forum Replies Created
-
We are closing this ticket as we have not heard back from you for the last three days. Kindly contact us again if there is any issue in the future. We would love to help you in this same thread.
Thanks!
Great! Thanks for the confirmation and for bringing this to our attention.
Hi Ahmad,
We replied to the ticket you open with us regarding the same issue you describe here. But we haven’t heard from you. So I’m pasting here our answer:
I don’t see any author box on your frontpage, so I guess you mean the “frontend”. If I check any of your posts, I see that the author box displayed at the bottom is not rendered by our plugin, but your theme. Please use the author box provided by our plugin to display the correct author information. You can enable our author boxes at: Authors > Settings > Author Box. There, you will see the option (the first one) to enable our author boxes. Once it is enabled, find the Display panel and make sure to pick “Posts” for the “Automatically show the author box on all:” setting. And Save Settings.
Are our author boxes being displayed now in your posts?
Please let us know so we can provide further assistance.
Hi @efikkertrca,
Thanks for reaching out and reporting this issue. We have already addressed it and released an update (4.7.9) with the fix.
Could you please update and confirm your guest post bylines are showing the correct information now?
The upcoming update will allow you to:
- Get the list of authors sorted the way you described as long as you include the provided PHP snippet.
- Add custom PHP snippets so you don’t need to edit your child theme’s
function.phpfile nor install any third party plugin. However, the snippets you enter here will only be run on your frontend.
So yes, I’m afraid that in order to add the provided snippet you either need to edit your files or add a plugin that allows you to run custom PHP snippets.
Hey @lookazd,
Thanks for reaching out! Let’s get to it:
List order
There is no way to get it sorted that way, but following your request, we have added a filter so you can have it. It will be available from version 4.7.8, which will be released soon. You just need to add this snippet in your site:
add_filter( 'authorship/get_authors/dont_sort', '__return_true' );You can add the snippet right away, but remember it will only take effect when you update to version 4.7.8.
List exclusion
You have two options here:
- Go edit those authors you don’t want to be displayed in the dropdown select and check the “Archive” option for that user. This will prevent the author to be listed in the dropdown (and other places like in the author list displayed by the [molongui_author_list] shortcode that is available in the Pro version of the plugin.
- Add a filter to exclude them from the dropdown list. For this you need to know the ID of the author and use the appropriate filter, depending on whether the author is a WP user or a guest author:
// Exclude some users from the dropdown. add_filter( 'authorship/authors_dropdown/exclude_users' , function() { return array( '1', '4', '12', '33' ); }); // Exclude some guest authors from the dropdown. add_filter( 'authorship/authors_dropdown/exclude_guests', function() { return array( '546', '987' ); });We are closing this ticket as we have not heard back from you for a week. Kindly contact us again if there is any issue in the future. We would love to help you in this same thread.
Thanks
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that the compatibility issues were resolved quickly and that you found our support excellent. Our team is dedicated to providing the best service possible, and your feedback is incredibly encouraging. If there’s anything else we can do for you, please don’t hesitate to reach out. Thanks again for your support!
Hi @useraccount99,
Thanks for reaching out! I assume you get that message on the edit user screen in your Dashboard, is that right?
If you save changes for that user and reload the page, is that message still displayed?
We have just released it. Version 4.7.6. Remember to flush your cache (if any) after updating.
Please let us know if it is working fine now.
Hi @danieltbb,
Following up your request we have spotted a bug that is preventing social links displayed within the author box to have the required schema markup so your authors can have the “sameAs” property.
We have deployed a fix and it will be included in the next plugin update (4.7.6).
Thanks for bringing this to our attention!
Forum: Reviews
In reply to: [Order Bump for WooCommerce] Brilliant plugin and supportThank you so much for your kind words and for taking the time to leave this wonderful review! We’re thrilled to hear that you found our plugin easy to use and that it met your needs. It’s great to know that our team was able to provide you with fast and helpful support to resolve any issues. Your recommendation means a lot to us, and we’re here to assist you anytime you need. Thanks again for choosing our plugin!
Great! Thanks for reporting the issue and helping us getting it fixed!
I’m closing the ticket now. If anything, just let us know and we will be happy to help.
Which version of the plugin are you running? Is the avatar you upload with our plugin the one that gets removed?
Did you have the chance to update to the latest 4.7.5 version? Are the PHP warnings gone now?
Please let us know.