Molongui
Forum Replies Created
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OK! Understood! It will be added to the next release (4.3.3) of the plugin.
Thanks for letting us know about this!
I’m closing the ticket now. If version 4.3.3 doesn’t fix this, please feel free to re-open it so we can look into it.
Cheers!
Hi @tripledm,
Oh! I see what you mean. Ok, we will release an update with a fix so the default WP bio field is displayed also when the plugin is active and the “Enhance user profile…” setting is disabled.
Is that what you meant?
Hi @m7mad,
Regarding No.1 issue reported by @tripledm, the “Biographical Info” field is relocated within the “Molongui Authorship” section and relabeled as “Full Bio”. Here you have a screenshot of how that field looks like with the plugin enabled.
Now, about removing the “Author Box Settings” from the edit-user screen, you have two options: 1) If you don’t use the Author Box feature, you can disable it altogether. That should remove that section from that page. Or 2) add this custom CSS rule to the admin area of your site:
#molongui-user-fields #molongui-box-settings {display:none;}Check out this article or this other one to know how to add that custom CSS rule to your admin area.
And about customizing the text of the headline displayed above the author box, yes, you can change it to your likings. Just go to Appearance > Customize > Molongui Author Box > Headline and replace the content in the “Text” field with the one of your choice. Here you have a screenshot of how that settings panel looks like.
Hi @tripledm,
So you have that other “Full Bio” field and you can edit it normally, right?
Hi @richards1052,
1) Co-author bio not showing. Thanks for your detailed feedback. It is like the select dropdown you use to pick up the authors for a post is not refreshing its options after you add the guest author. So you are actually picking the user profile for that author. That’s why the post is deleted upon user removal (you can re-assign it to another user while deleting the user).
We have checked and we do see both profiles for an author that has both, user and guest. Check this screenshot. Our author is named “coauthor” and you see we have the “User” and the “Guest” profiles.
Are you using the same browser tab or different ones opened simultaneously? If you do use different tabs, you need to refresh the one you use to edit the post after adding the guest author to your site, so the select dropdown can refresh its options.
Or maybe you have a caching plugin? If you do, could you please disable object cache in the backend and try again? Or completely clear the cache after having added the guest author and before opening the edit-post screen.
And how do you add your guest author, using the “Quick Add new guest” option from the edit-post screen or through the “Add new” option you have on the page listing all guest authors?
2) Where to edit your user bio. You should be able to edit it from your edit-profile screen. There you should have a field labeled “Full bio” (it looks something like this). That field takes the value stored in the default “Description” WP field. Any change you make to it will be stored into the default WP field, so if you deactivate the plugin, changes will be kept. But you asking makes me think you don’t see that field or it has a different content than the one displayed in your frontend. Is that so?
If you don’t have that field, could you please make sure you have the setting labeled “Enhance user profile adding extra fields like short bio, phone, company, social links and others” turned on? If you don’t, please switch it on.
If you have that setting enabled, could you please share a screenshot of the whole edit-profile page? And the link to a post showing your author box with that bio you cannot edit?
Please let us know so we can be of better help.
Hi @tripledm,
1) The plugin takes the default WP bio field and relocates it on the edit-user screen. Yes. But data is taken from/saved to the default WP database field. So no matter whether the plugin is active or not, you should have your author bio there. If you have the plugin disabled and you add some bio for an author, it will be loaded in the “custom” bio field when having the plugin enabled. And any edit you make using that “custom” bio field, will be kept even when disabling the plugin.
2) Yes. That’s something we have in our roadmap and will be added in a future version of the plugin.
Hi @richards1052,
You mentioned you have that author defined as both, user and guest. That is OK. But, when editing the post, are you sure you picked the “guest” profile from the dropdown instead of “user” one?
From what I can see in the page you linked, I’d say you picked an author that, somehow, you later removed. Does that make any sense? Pleas go edit that post and remove the first author on the list. Then pick the correct one and drag&drop it to the first position. Save the post. Is the issue gone now?
Forum: Plugins
In reply to: [Order Bump for WooCommerce] Error al activar molongui one click upsellHola @mujerpoderosa,
Muchas gracias por reportar el error y disculpa la demora en nuestra respuesta. Acabamos a lanzar una actualización (2.2.2) que, en principio, soluciona este error.
Te agradeceríamos que nos indicases si ahora te funciona todo bien.
Muchas gracias de nuevo!
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Hi @mujerpoderosa,
Thanks so much for reporting this issue. We have just released an update (2.2.2) that should fix it.
Please let us know if now it works for you.
Thanks so much again!
Hi @manonatelier,
Could you please confirm you are using the latest version of both plugins, free and Pro? What about WP, which version are you running?
If you are running latest version, please go to: Molongui > Support and scroll down the page. There you will see a button labeled “Send Report”. Please click on it so we can get some insights about your installation and configuration. We will try to reproduce the issue on our testing server.
Hi @awlizw,
Sorry we didn’t see this last reply of yours as of now. We were discussing this with you over email following the support ticket you opened with us and didn’t check this thread as until now.
Maybe you didn’t see our last response. We told you that issue number 2 had been fixed and that the fix would be included in the next plugin update.
And about issue #1, we asked you whether you had done anything to the page, because displayed names were correct. Now I can see that you actually did something and what that is. Could you please answer us the support ticket indicating the theme you use?
The plugin uses the same template for both types of author to keep the same layout and look and feel in your site. Anyway, the plugin provides you the ability to use different templates (Molongui > Authorship Settings > Author Pages). There you can provide the path to the template you want to use for each author type.
We will look into the “Add new guest” issue you mention.
Hi @frogstonemedia,
Thanks so much for reporting this! We will add a fix in the next plugin update.
Forum: Plugins
In reply to: [Order Bump for WooCommerce] How to add a new rule?Hi @turtletrail,
Sorry for the late reply. When installing the plugin, a default upsell is added to your site. You need to edit that one to create your own offer and activate (publish) it to make it publicly available.
Adding multiple offers/promotions/upsells is a premium feature available in the Pro version of the plugin. You can check out all the premium features here.
Happy you figured it out, @kojimo!
Hi @kojimo,
That should be fixed already. I’ve just check the source code and everything looks fine. Could you please open a support ticket with us going to the Molongui > Support option in your Dashboard? We will reply to it asking you to share with us the plugin config backup file. Maybe we can see something in there.
Thanks!
Hi @sylvsteph,
Thanks for reporting the issue! We have just released an new update (4.3.1) with the fix. It had nothing to do with WP 5.7 but PHP 8. So I assume you must be running that version of PHP.
You should be able to have the plugin active without getting any error when browsing the Updates or Plugins page (from your Dashboard). So you should be able to get the update automatically —you might need to force WP check for updates (Dashboard > Updates > Check again). Or you can manually update the plugin. You could also remove it (version 4.3.0) and reinstall it (version 4.3.1).
Either way, please remember to clear any cache after updating.
I’m closing the ticket because I think the fix will work for you. If it doesn’t, please feel free to reopen it. And we will assist.
Thanks again!