Molongui

Hi @safesler,

Latest update introduced an optimization regarding the query run on author pages. For it to work properly, a background task must be run. And it should be run after plugin update. But it will only if your WP Cron is enabled.

By default WP Cron is enabled. But you, or any other plugin, might have disabled it. Could you please check whether you have the DISABLE_WP_CRON constant defined and set to true in your wp-config.php file? And if you do, remove or comment that line.

If you don’t have that constant, maybe a security or firewall plugin is configured to disable it. You’d need to check that.

Anyway, after enabling WP Cron back, just:

1) Go to the Plugins screen and disable Molongui Authorship
2) Once it is disabled, reactivate it again.

That will run the above mentioned background process. You will see a notice in your dashboard letting you know the status of the process. Once it says everything is up to date, check your author pages. Are they now displaying only the posts by that author?

Hi @allangarland,

Do you happen to have any cache? It might be provided either by a third party plugin or by your hosting. If you do, have you flush it after updating? Please do if you didn’t.

If you don’t have any cache, the updating process may not have finished properly. The thing is that the options.php file doesn’t exist anymore. So please check if it is there in your server files (/home/erlajame/cryptoscam.info/wp-content/plugins/molongui-authorship/includes/helpers/options.php). If it is, then you should re-install Molongui Authorship free 4.5.1. If you have the plugin configured to keep both data and config (it is configured like that by default), no plugin data will be lost at all. So you can disable and delete the plugin. And then re-install it.

This should fix the issue. Please let me know if it does.

Hi @bork93,

OK! That makes sense. I’d say you feel comfortable editing PHP files, do you? If you do, please let me know so we can send you a piece of code for you to add to your functions.php file. We would share it with you over email. It hasn’t been properly tested yet so I prefer not to paste it in here to avoid issues. If it works, we will include it in the plugin source code in the next update.

Hi @bork93,

Thanks for providing the System Status Report. We replied to you by email, but haven’t got any feedback from you yet. So maybe it didn’t reach you. Just in case, I’m pasting here our reply:

Could you please carry out the following checks and let me know what the outcome is:

1. Disable Jetpack, flush any cache you might have and check if the issue persists.
2. If it does, disable all the plugins but Molongui and check if the issue persists.
3. If it does, and keeping plugins disabled, switch to a default WordPress theme (like Twenty Twenty, no childs) and check if the issue persists.

Please let me know so I can assist you further.

Hi @bork93,

Yes, we do understand what you mean. We have set up a testing server and added two registered users as authors for a post. And that post is being listed on both author pages. So I think it could be some sort of conflict with a third party plugin on your end.

Could you please go to Molongui > Support screen and scroll down the page until the bottom. There you will see a panel named System Status Report. Please click on the button labeled Send Report. We will get an email with some info about your installation that will help us troubleshoot the issue you are reporting.

Thanks @harmanradio for your comments. We really care about delivering the best quality on both, plugin and service.

Thank YOU @geremol! We are happy that you find the plugin so helpful. You rating Molongui Authorship as the best multi-author plugin for WordPress makes us immensely proud and helps us to not only improve the plugin but also to let others know that we care about delivering the best quality.

@robinberghuys, we have applied another fix for the issue with those other two plugins. It will also be included in the next plugin update.

I’m closing this ticket now. If you test it out and still find something wrong, please feel free to re-open this thread so we can keep looking into it.

Thanks again!