Molongui
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Thanks for sharing your thoughts about the plugin. Really happy to know you find the plugin so useful!
Great! And thanks for letting us know!
Closing now this ticket. If anything, feel free to open a new one and we will be happy to assist.
Hi @ilcontroverso,
Thanks for reporting this issue. He have been able to reproduce it on our testing site and find a fix. It is included in latest update (4.6.3) we have just released. Please update and let us know whether the issue is fixed.
Thanks!
The ability to enable the plugin features on user roles other than “administrator”, “editor”, “author” and “contributor” is a premium feature you have available in the Pro version of Molongui Authorship.
If you are already a Pro user, just go to: Authors > Settings > Users and find the “User Roles” panel. There you can pick any user role, even custom ones added by third party plugins. Users with any of the selected user roles will be listed as an option to pick the author of your posts.
As we haven’t heard back from you in more than a week, we are closing this ticket now. Hopefully you have figured out how to fix the issue. If you didn’t, feel free to re-open this ticket and we will be happy to assist you.
Ok, I see. Do you use a plugin to add those ads? If you do, which one? And how do you have it configured? I mean, does the plugin provide any setting to choose where in the post page show/add your ads?
If you don’t use any third party plugin for that, how do you make those ads display on your site? Any custom code?
Please let us know so we can look into this.
Hi @cabzx,
On that link the only author box I can see is the default one from your theme. Could you please enable the author box by Molongui so we can see where it is displayed? Or you could also share a screenshot.
Anyway, and just to make sure, you have the plugin configured to display the author box below post content, right? You can check that going to: Authors > Settings > Author Box > Display
Please let us know so we can assist you further.
That makes sense. Happy you figured it out!
Hi @faithfl,
I’m afraid the links you provided don’t seem to work. We get redirected to the homepage of a staging site. Anyway, we’ve been able to figure out the link for Teresa’s page here. And I’d say that page is working properly. If I navigate to “Older Posts”, page 2 is getting displayed just fine. Not sure if that staging site is out of sync with your main site and the issue doesn’t arise there?
Please let us know so we can look into this.
Hi @robinberghuys,
If I understand the issue right, I’m pretty sure that never worked before. Please check out this support article that explains why it doesn’t work and why it won’t work unless Automattic takes into account WP filters in the piece of code involved.
I’m closing this ticket, but feel free to re-open it if the issue you report is not related with the linked issue.
Thanks for caring to report!
OK, we have been able to reproduce and fix the reported issue. We will release a new update with the fix.
Thanks for reporting @robinberghuys!
We haven’t heard back from you in a while, so we are closing this ticket. Hopefully the provided guidance help you fixing the reported issue. Please feel free to re-open this thread if the issue persists.
Wow! Thanks so much @bork93! We really try our best to support Molongui Authorship users. Even when issues arise from other plugins that prevent ours to work properly.
Really happy to know you think Molongui Authorship is great!
Hi @robinberghuys,
Where are you experiencing that issue, maybe on a screen listing a bunch of posts, like the blog page? And which is responsible for rendering that excerpt, your theme a page builder or a third party plugin?
Please let us know so we can assist.
Didn’t hear back from you, so we are closing this ticket now. Please feel free to re-open it if the provided solution doesn’t work.