Nick C
Forum Replies Created
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Forum: Plugins
In reply to: [Simple Social Icons] Version 3.0.0 Broke my siteI’m sorry the update broke your site, @jimmycrackedcorn.
You can try this adjusted version of Simple Social Icons 3 if you’d like to run it with an old version of PHP.
https://github.com/studiopress/simple-social-icons/archive/php52.zip
As you suggested yourself, it would be better to update PHP and then upgrade to Simple Social Icons 3.0, though.
The issue would only happen if PHP 5.2 or lower is running on your server. PHP 5.2 has not been supported for over 7 years, is no longer receiving bug fixes and security updates, and should not be in use by any responsible hosting company. The WordPress official requirements also state that PHP 5.2 is not safe for use: https://wordpress.org/about/requirements/.
Forum: Plugins
In reply to: [Simple Social Icons] Version 3.0.0 Broke my siteHi, @jimmycrackedcorn.
It looks like the same issue reported here: https://wordpress.org/support/topic/site-not-working-citing-simple-social-plugins/
You’d see this error if your host was running an out-of-date version of PHP: http://php.net/eol.php
Asking them to update PHP to a version still receiving security updates (ideally 7.1 or higher) will allow you to use Simple Social Icons 3.0: http://php.net/supported-versions.php
Forum: Plugins
In reply to: [Genesis Portfolio Pro] Archive Page Produces 404 ErrorHi, @ohlookitskaren.
Please could you try visiting the Settings → Permalinks page in the WordPress admin area?
This regenerates the site’s permalinks, which is often enough to stop the 404 error.
Forum: Plugins
In reply to: [Genesis Connect for WooCommerce] Woocommerce 3.5 updateThank you for taking the time to follow up here, Jordi, and I’m glad you were able to solve this!
Forum: Plugins
In reply to: [Genesis Connect for WooCommerce] Woocommerce 3.5 updateThanks for the extra test, @frenchomatic!
Forum: Plugins
In reply to: [Genesis Connect for WooCommerce] Woocommerce 3.5 updateHi @jordib
Thanks for this report.
Genesis Connect 1.0 is working with WooCommerce 3.5 without issue in my tests.
If by “crashed” you mean you see a white screen, I recommend checking your PHP error log. You may see messages there that point to the plugin or theme code causing this.
If the logs point to Genesis Connect, please feel free to share the error messages here.
Forum: Plugins
In reply to: [Simple Social Icons] Site not working. Citing Simple Social PluginsHi @dbldowndunn.
I’m sorry you encountered this error.
The error suggests the server is running an old version of PHP that’s no longer receiving maintenance or security updates.
I recommend asking your web host to update to a supported version of PHP:
http://php.net/supported-versions.php
Once they have done this, I would expect the error to clear as a result.
Hi, @nuwud!
Are you using these shortcodes in the Description or Archive Intro Text fields on product category archives?
If so, you can try adding this code to your active theme’s functions.php file to process the shortcodes:
add_filter( 'genesis_term_intro_text_output', 'do_shortcode', 20 );If the shortcodes appear somewhere else, please could you explain where they are being used?
Forum: Plugins
In reply to: [Simple Social Icons] Social icons size become smaller after updateYou will be able to add new icons without issue.
Changing the styling of icons in the future would require changes to this additional CSS too.
If you want to be able to update styles without altering CSS manually, you would need to investigate which other plugin is altering the icon markup to prevent icons being styled correctly with Simple Social Icons 3.0. That involves removing the CSS that was added, then disabling other plugins until the correct styling returns. A staging site is useful for this if your host offers one.
Forum: Plugins
In reply to: [Simple Social Icons] Social icons size become smaller after updateYou’re welcome! Thanks for letting us know that solved this for you.
Forum: Plugins
In reply to: [Simple Social Icons] Social icons size become smaller after updateThank you very much for your patience and help with this, @sdarthenos.
It is as suspected — a plugin or some theme code is altering the widget HTML markup, breaking the new styles.
You can fix this without downgrading the plugin:
1. Visit Appearance → Customize.
2. Add this CSS to the “Additional CSS” box:
.simple-social-icons ul li a, .simple-social-icons ul li a:hover, .simple-social-icons ul li a:focus { background-color: #dbdbdb !important; border-radius: 3px; color: #000 !important; border: 0px #fff solid !important; font-size: 26px; padding: 13px } .simple-social-icons ul li a:hover, .simple-social-icons ul li a:focus { background-color: #666 !important; border-color: #fff !important; color: #fff !important } .simple-social-icons ul li a:focus { outline: 1px dotted #666 !important }3. Publish the changes and clear any caching plugins.
If you need further help with these steps, please let us know.
Forum: Plugins
In reply to: [Simple Social Icons] Social icons size become smaller after updateThank you, @sdarthenos. Please could you also leave the new version of the plugin active for a short time until we can review and reply?
It seems that the theme or a plugin may be affecting the HTML markup of the icons widget to prevent them from being styled correctly. It would be helpful to confirm this with the new version of the plugin active so that I can offer a workaround for you.
If your web host provides a staging site, you are welcome to update the plugin there and share a link to the staging URL instead. Otherwise, I only need to see the new version active for a short time.
Forum: Plugins
In reply to: [Simple Social Icons] Widget shows more than setupThank you — I followed up by email.
For others finding this, the issue appears to have been caused by a typo in some custom code that was causing a link earlier in the page to be unclosed. Fixing the typo prevents a ‘ghost’ social icon from appearing.
Forum: Plugins
In reply to: [Simple Social Icons] Widget shows more than setupThat would be great, thanks, @torbentschechnegmailcom. You can contact us at https://my.studiopress.com/help/ if you have a StudioPress account, or email
help [at] studiopress [dot] com. If you can also include a link to this forum post in your email, that will help us too.Forum: Plugins
In reply to: [Simple Social Icons] Social icons size become smaller after update@sdarthenos Thanks for your reply. If you decide you’d like further help with this, we’d be happy to look further if you can activate the new version of the plugin so we can see what’s causing the styling issue in more detail.