Genesis Connect for WooCommerce is disabling shortcode plugin functionality

  • nuwud

    (@nuwud)


    7 years, 6 months ago

    Hi!

    I spent 3 long days of trying to narrow down the error of shortcodes showing on the frontend of our live WooCommerce WordPress e-commerce website. Upon staging the website locally, we discovered it was the Genesis Connect for WooCommerce plugin that made the shortcode plugins we are utilizing stop working. The shortcode plugins were confirmed working perfectly fine before the latest Genesis Connect for WooCommerce plugin update.

    The shortcode plugins we are using are the Justified Image Grid plugin and Shortcodes Ultimate plugin. The error is leaving shortcodes visible on the frontend of the website. Only deactivating the Genesis Connect for WooCommerce plugin worked to correct the error.

    Unfortunately we need this plugin functioning for the sake of our online store.

    I would please like some support. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Nick C

    (@modernnerd)

    7 years, 6 months ago

    Hi, @nuwud!

    Are you using these shortcodes in the Description or Archive Intro Text fields on product category archives?

    If so, you can try adding this code to your active theme’s functions.php file to process the shortcodes:

    
add_filter( 'genesis_term_intro_text_output', 'do_shortcode', 20 );

    If the shortcodes appear somewhere else, please could you explain where they are being used?

    Thread Starter nuwud

    (@nuwud)

    7 years, 6 months ago

    It was in the description.

    Thanks! That totally did the trick!! I am very grateful for your assistance.

Viewing 2 replies - 1 through 2 (of 2 total)

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