Nick C
Forum Replies Created
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Forum: Plugins
In reply to: [Osom Author Pro] Upgrade to Genesis 2.6.1 and receive fatal errorI replied in the follow-up post at https://wordpress.org/support/topic/author-pro-causing-fatal-error-after-update-to-genesis-2-6-1/#post-10391418.
Hi, @bdrozdowich.
The fatal error suggests one of the plugin files is missing or corrupt. I recommend:
1. Backing up your site in full.
2. Deleting all versions of the plugin using an FTP application. (It’s possible that you have more than one copy of the plugin installed, judging by the directory name ofgenesis-author-pro1, which is normally justgenesis-author-pro.)
3. Reinstalling Genesis Author Pro via the WordPress admin area if accessible, or via FTP if not.Hi, @chrispking. I don’t have a release date for this yet. Thank you for testing and confirming the fix worked, though!
Hi, @norfolkpete.
Transfer of titles and descriptions for Page and Custom Post Type from Yoast to The SEO Framework is still working for me.
I used these settings:
And saw these results (Yoast on left, SEO Framework on right after running SEO Data Transporter and deactivating Yoast; click to enlarge):
If you don’t see the same, you could:
– Confirm that your settings match the above.
– Confirm that Yoast SEO data exists for the pages and custom post types when you activate that plugin.
– Follow up with The SEO Framework support team.Forum: Plugins
In reply to: [Genesis Connect for WooCommerce] Problems with main shop pageGreat to hear, and thanks for letting us know the cause!
Forum: Plugins
In reply to: [Genesis Connect for WooCommerce] Problems with main shop pageJust to add that the CSS relating to the stars is missing on https://chromasia.com/store/, but present on https://chromasia.com/store/lab-color-mode-ebook/.
Each pages uses a different minified stylesheet, which suggests this may relate to the performance plugin. I would try disabling that as a starting point.
Forum: Plugins
In reply to: [Genesis Connect for WooCommerce] Problems with main shop pageThanks for your message, @chromasia.
I see star ratings as star icons (Chrome/Firefox) at https://chromasia.com/store/lab-color-mode-ebook/:
You could try:
– Clearing your browser cache.
– Disabling site optimisation plugins (it looks like styles are compressed and/or being loaded asynchronously, which can affect some browsers).For the products failing to appear in a grid layout at https://chromasia.com/store/, I couldn’t see any styles in the site’s compressed stylesheet that would cause the layout to appear in columns. I would normally expect to see something like this:
.woocommerce ul.products li.product, .woocommerce-page ul.products li.product { float: left; margin: 0 3.8% 2.992em 0; padding: 0; position: relative; width: 22.05%; margin-left: 0 } .woocommerce ul.products li.first, .woocommerce-page ul.products li.first { clear: both } .woocommerce ul.products li.last, .woocommerce-page ul.products li.last { margin-right: 0 }(Along with styles to correct the product layout at mobile widths.)
As this styling is usually added at the theme level, you may need write additional CSS to improve the layout, assuming that disabling caching does not resolve this.
Forum: Plugins
In reply to: [WP eCommerce] WP-ecommerce plugin conflict with Genesis frameworkErrors reported in the Customizer look like this: https://d.pr/i/KH5BqS
And also this:
[06-Jun-2018 17:43:45 UTC] PHP Notice: add_object_page is <strong>deprecated</strong> since version 4.5.0! Use add_menu_page() instead. in /usr/home/example/public_html/example.com/newsite/wp-includes/functions.php on line 3840 [06-Jun-2018 17:43:45 UTC] PHP Warning: Cannot modify header information - headers already sent by (output started at /usr/home/example/public_html/example.com/newsite/wp-includes/functions.php:3840) in /usr/home/example/public_html/example.com/newsite/wp-admin/includes/misc.php on line 1116The errors are coming from WP eCommerce rather than Genesis. I see them with Twenty Seventeen active too: https://d.pr/i/UeJrJY
Forum: Reviews
In reply to: [Genesis Simple Sidebars] Doesn’t WorkHi, @hello7there.
I tested Genesis Simple Sidebars and it’s still working for me.
Please could you share more information about the issue you’ve encountered, either by posting a topic here:
https://wordpress.org/support/plugin/genesis-simple-sidebars/#new-post
Or contacting us by email:
support [at] studiopress [dot] comWe’d be happy to look into this further for you.
Hi, @kilwag.
This sounds site or theme -specific (I don’t see the issue in several StudioPress themes by default; subsequent thumbnails display as expected for me).
You can try:
– Ruling out plugin conflicts by deactivating other plugins.
– Reviewing and temporarily removing any custom CSS that’s been added to the site.
– Contacting StudioPress support by email if the theme is an unmodified StudioPress theme: https://my.studiopress.com/help/. We would need a link to the page where the issue is visible.
– Contacting the theme developer if it’s made by someone else and you’ve ruled out plugin and custom CSS conflicts.
Forum: Plugins
In reply to: [Genesis Simple FAQ] Short Code In FAQs Text AreaHi, @jelmsinsurance!
Shortcode support is planned in an update: https://github.com/copyblogger/genesis-simple-faq/issues/35
As a workaround for now, you could add this code to your active theme’s functions.php file:
add_filter( 'gs_faq_template', function( $template ) { return do_shortcode( $template ); });Forum: Plugins
In reply to: [Simple Social Icons] Please help with an Icon display issueYou’re welcome! Thanks for letting us know.
Forum: Plugins
In reply to: [Simple Social Icons] Please help with an Icon display issueHi, @altoc!
The site is displaying this message in the browser console:
Unsafe attempt to load URL https://www.stmartinchalets.at/wp-content/plugins/simple-social-icons/symbol-defs.svg from frame with URL https://stmartinchalets.at/. Domains, protocols and ports must match.
You can try either:
– Visiting Settings → General and editing your WordPress and Site addresses to use
https://stmartinchalets.at/instead ofhttps://www.stmartinchalets.at/.– Configuring your server to load the site at https://www.stmartinchalets.at/ instead of https://stmartinchalets.at/.
(In short, the site should be served at the same domain as your WordPress and site addresses URL in order for the icons to load.)
Forum: Plugins
In reply to: [Genesis Simple Hooks] Plugin Install gives http 500 errorHi, @halfpintdesign.
I recommend reviewing your server’s PHP logs. They’ll often point to the code that is responsible for the 500 error.
I can’t review your admin page without a login, but please feel free to contact StudioPress support if you’d like to share one and get further help with this: https://my.studiopress.com/help/. We’ll still need to see the error logs too, though.
Forum: Plugins
In reply to: [Simple Social Icons] Social Icons color changed without a code changeGreat to hear it helped — thanks for your kind words!
> When you guys update are you updating to not have conflicts or to
> have customizable social share icons?To prevent conflicts of the type you’ve seen if different (or inactive) widgets have different colors set.
> Also, when you do update, do you recommend I delete the “additional
> css” code?You can leave that in place now unless you want to change the colors again or switch theme.